I just want to add something about Crutchfield... I almost bought from him a gorgeous, perfect Aru green tree python, but in the end I didn't because he very stubbornly would not negotiate a shipping plan to fit my needs, and he put me in such an awkward position that I was totally put off after all the begging I did.... if he treats all his customers like this I don't see how he's still in business.
Yesterday I was down in Miami and the surrounding areas with a friend of mine picking up animals. When we were fininshed we went to Toms place and we were there for several hours. Tom gave us a tour of the entire place although my friend Ben had been there before. I have to tell you, it was the cleanest place I have ever seen and the most professional place. I was very impressed with his set up, his place is by far the nicest anywhere.
While I was at Toms I told him about this person making the remarks about not shipping to her liking. Tom was trying to do everything he could to help her. He even offered to hand deliver the snake to her. He also offered to ship the snake for only $30.00, the snake was $395.00 for a total of $425.00.
Tom was very nice the whole time and also as healpful as he could be.
For all of you newbies out there and others for that matter, Tom may have made mistakes in the past, every one of us makes mistakes. Tom has learned from those mistakes and has become a better person because of it . Tom is by far one of the most knowledgable people in the herp world and is a great asset to the reptile community.
To show everone that he gets attacked unfairly as this person did to him, he sent me all of the emails between the two of them and asked me to post them up here. So now you can be the judge of the whole thing.
THIS PERSON ATTACKED TOM FOR NO REASON AND I THINK SHE OWES HIM AN APPOLOGY.
Tom happens to be one of the nicest guys in the business. Tom is always willing to answer questions people have even if they bought there animals somewhere else. I have asked him many questions over the years myself.
Tom has probably bred more reptile species with success then anyone out there.
www.tomcruthfield.com is his web site if you would like to see some of his animals.
Here are the emails, and I hope I get them in the right order.
*************
NOTE: This message was sent to you via the Kingsnake.com Classifieds. If you feel this message is fraudulent or abusive please forward it to
[email protected].
NOTE: DO NOT flag this message as SPAM/JUNK as your ability to receive legitimate messages from Kingsnake.com Classifieds may be compromised
*************
Hi, I'm very interested in your cb female gtp, I live in Ft. Lauderdale, and what kind of payment do you accept? I'd like to do a money order if that it possible... thanks.
----------------------------------------------
Click on (or cut and paste into you browser's
location window) the URL below to view the ad that
this message is in response to.
http://market.kingsnake.com/detail.php?de=719052&cat=33
----------------------------------------------
This message was sent by an unregistered or non logged in user.
This person may or may not be who they say they are.
The return address they provide may or may not be their correct address.
Sent 05:16 PM, Oct 25th, 2009 from I.P. Address 99.157.191.180/99-157-191-180.lightspeed.miamfl.sbcglobal.net
--------------------------------------------------------------------------------
Date: Sun, 25 Oct 2009 18:22:01 -0400
F=om:
[email protected]
Subject: Re: Message about: GORGEOUS CB FE=ALE SUB-ADULT ARU
To:
[email protected]
I live in Homestead, Fl. Why don't you come pick her up or I can brin= her to Ft Lauderdale as I go there at least twice weekly...thanks
http://www.tomcrutchfield.com
Alright, It'll take me about a week=to finish my setup and I'm going on vacation this weekend, I was hoping=you'd be able to hold her until next week, and it would be fine to bring=her.What day and time would be best for you? thanks.
In a message dated 10/25/09 18:16:37 Eastern Daylight Time,
[email protected] writes:
*************
NOTE: This message was sent to you via the Kingsna=e.com Classifieds. If you feel this message is fraudulent or abusi=e please forward it to
[email protected].
NOTE: DO NOT flag=this message as SPAM/JUNK as your ability to receive legitimate messages=from Kingsnake.com Classifieds may be compromised
*************
<=r>Hi, I'm very interested in your cb female gtp, I live in Ft. Lauderdale= and what kind of payment do you accept? I'd like to do a money order if=that it possible... thanks.
-------------------------------------=--------
Click on (or cut and paste into you browser's
location=window) the URL below to view the ad that
this message is in response=to.
http://market.kingsnake.com/detail.php?de=719052&cat==3
----------------------------------------------
This mes=age was sent by an unregistered or non logged in user.
This person ma= or may not be who they say they are.
The return address they provide=may or may not be their correct address.
Sent 05:16 PM, Oct 25th,=2009 from I.P. Address 99.157.191.180/99-157-191-180.lightspeed.miamfl.sb=global.net
<div class="ecxaol_ad_footer" id="ecxu5981589017864bdba7078e127381b139=>
--------------------------------------------------------------------------------
Windows 7: It works the way you=want. Learn more. =
--------------------------------------------------------------------------------
Date: Sun, 25 Oct 2009 18:50:11 -0400
F=om:
[email protected]
Subject: Re: Message about: GORGEOUS CB FE=ALE SUB-ADULT ARU
To:
[email protected]
I can't hold her UNLESS she's paid for. It's not a problem for me to=keep her if you pay for it...thanks
http://www.tomcrutchfield.com
I really don't want to lose her, the second i saw i=fell in love with her... what if I payed you a deposit of 50 dollars over=paypal and gave you the rest of the money when you delievered her? If tha='s not possible I'll break and pay you in full but it'd be so much more=convenient for me to do the first option...
In a message dated 10/25/09 18:40:57 Eastern Daylight Time,
[email protected] writes:
--------------------------------------------------------------------------------
Date: Sun, 25 Oct 2009 18:22:01 -0400
From:
[email protected]
=ubject: Re: Message about: GORGEOUS CB FEMALE SUB-ADULT ARU
To:
[email protected]
I live in Homestead, Fl. Why don't you come pick her up or I can brin= her to Ft Lauderdale as I go there at least twice weekly...thanks
http://www.tomcrutchfield.com
Alright, It'll take me about a week to finish my setup and I'm going=on vacation this weekend, I was hoping you'd be able to hold her until ne=t week, and it would be fine to bring her.What day and time would be best=for you? thanks.
In a message dated 10/25/09 18:16:37 Eastern Daylight Time,
[email protected] writes:
*************
NOTE: This message was sent to you via the Kingsna=e.com Classifieds. If you feel this message is fraudulent or abusi=e please forward it to
[email protected].
NOTE: DO NOT flag=this message as SPAM/JUNK as your ability to receive legitimate messages=from Kingsnake.com Classifieds may be compromised
*************
<=r>Hi, I'm very interested in your cb female gtp, I live in Ft. Lauderdale= and what kind of payment do you accept? I'd like to do a money order if=that it possible... thanks.
-------------------------------------=--------
Click on (or cut and paste into you browser's
location=window) the URL below to view the ad that
this message is in response=to.
http://market.kingsnake.com/detail.php?de=719052&cat==3
----------------------------------------------
This mes=age was sent by an unregistered or non logged in user.
This person ma= or may not be who they say they are.
The return address they provide=may or may not be their correct address.
Sent 05:16 PM, Oct 25th,=2009 from I.P. Address 99.157.191.180/99-157-191-180.lightspeed.miamfl.sb=global.net
--------------------------------------------------------------------------------
Windows 7: It works the way you want. Learn more. =
<div class="ecxaol_ad_footer" id="ecxu6a6880f059fe4799bb44b56fcf9cec15=>
--------------------------------------------------------------------------------
Hotmail: Trusted email with powe=ful SPAM protection. Sign up now. =
--------------------------------------------------------------------------------
Date: Sun, 25 Oct 2009 19:19:54 -0400
F=om:
[email protected]
Subject: Re: Message about: GORGEOUS CB FE=ALE SUB-ADULT ARU
To:
[email protected]
I'm sorry but I've done that before and turned sales down and then th= buyer changed their mind for one reason or other. It must be paid in FUL= for me to hold her....thanks
http://www.tomcrutchfield.=om
Alright, i understand... I'll either pay=her in full tonight or have you deliver her sometime either monday tues=or wed this week if it's possible, around 5-5:30 maybe? thanks
In a message dated 10/25/09 18:58:49 Eastern Daylight Time,
[email protected] writes:
--------------------------------------------------------------------------------
Date: Sun, 25 Oct 2009 18:50:11 -0400
From:
[email protected]
=ubject: Re: Message about: GORGEOUS CB FEMALE SUB-ADULT ARU
To:
[email protected]
I can't hold her UNLESS she's paid for. It's not a problem for me to=keep her if you pay for it...thanks
http://www.tomcrutchfield.com
I really don't want to lose her, the second i saw i fell in love with=her... what if I payed you a deposit of 50 dollars over paypal and gave=you the rest of the money when you delievered her? If that's not possible=I'll break and pay you in full but it'd be so much more convenient for me=to do the first option...
In a message dated 10/25/09 18:40:57 Eastern Daylight Time,
[email protected] writes:
--------------------------------------------------------------------------------
Date: Sun, 25 Oct 2009 18:22:01 -0400
From:
[email protected]
=ubject: Re: Message about: GORGEOUS CB FEMALE SUB-ADULT ARU
To:
[email protected]
I live in Homestead, Fl. Why don't you come pick her up or I can brin= her to Ft Lauderdale as I go there at least twice weekly...thanks
http://www.tomcrutchfield.com
Alright, It'll take me about a week to finish my setup and I'm going=on vacation this weekend, I was hoping you'd be able to hold her until ne=t week, and it would be fine to bring her.What day and time would be best=for you? thanks.
In a message dated 10/25/09 18:16:37 Eastern Daylight Time,
[email protected] writes:
*************
NOTE: This message was sent to you via the Kingsna=e.com Classifieds. If you feel this message is fraudulent or abusi=e please forward it to
[email protected].
NOTE: DO NOT flag=this message as SPAM/JUNK as your ability to receive legitimate messages=from Kingsnake.com Classifieds may be compromised
*************
<=r>Hi, I'm very interested in your cb female gtp, I live in Ft. Lauderdale= and what kind of payment do you accept? I'd like to do a money order if=that it possible... thanks.
-------------------------------------=--------
Click on (or cut and paste into you browser's
location=window) the URL below to view the ad that
this message is in response=to.
http://market.kingsnake.com/detail.php?de=719052&cat==3
----------------------------------------------
This mes=age was sent by an unregistered or non logged in user.
This person ma= or may not be who they say they are.
The return address they provide=may or may not be their correct address.
Sent 05:16 PM, Oct 25th,=2009 from I.P. Address 99.157.191.180/99-157-191-180.lightspeed.miamfl.sb=global.net
--------------------------------------------------------------------------------
Windows 7: It works the way you want. Learn more. =
--------------------------------------------------------------------------------
Hotmail: Trusted email with powerful SPAM protection. Sign up now. =
<div class="ecxaol_ad_footer" id="ecxu62fbd94860e44e2ba675061da0391876=>
--------------------------------------------------------------------------------
Windows 7: Simplify your PC. L=arn more. =
--------------------------------------------------------------------------------
Date: Sun, 25 Oct 2009 19:34:28 -0400
F=om:
[email protected]
Subject: Re: Message about: GORGEOUS CB FE=ALE SUB-ADULT ARU
To:
[email protected]
I can NOT deliver her any given day or time as I go up on OTHER herp=business. I can let you know in advance when I'm going up and meet you so=ewhere. It also would never be that late as I have to get back to the far= here by 5 p.m. in order to close up buildings etc for the evening=and also to check all outside herps before dark. I wouldn't be coming up=to just deliver the GPT but for other reasons as well....thanks
http://www.tomcrutchfield.=om
Mm'k... how about you just ship her and=I'll send you the money in paypal, paid in full, shipping and all?
In a message dated 10/25/09 19:29:42 Eastern Daylight Time,
[email protected] writes:
--------------------------------------------------------------------------------
Date: Sun, 25 Oct 2009 19:19:54 -0400
From:
[email protected]
=ubject: Re: Message about: GORGEOUS CB FEMALE SUB-ADULT ARU
To:
[email protected]
I'm sorry but I've done that before and turned sales down and then th= buyer changed their mind for one reason or other. It must be paid in FUL= for me to hold her....thanks
http://www.tomcrutchfield.com
Alright, i understand... I'll either pay her in full tonight or have=you deliver her sometime either monday tues or wed this week if it's poss=ble, around 5-5:30 maybe? thanks
In a message dated 10/25/09 18:58:49 Eastern Daylight Time,
[email protected] writes:
--------------------------------------------------------------------------------
Date: Sun, 25 Oct 2009 18:50:11 -0400
From:
[email protected]
=ubject: Re: Message about: GORGEOUS CB FEMALE SUB-ADULT ARU
To:
[email protected]
I can't hold her UNLESS she's paid for. It's not a problem for me to=keep her if you pay for it...thanks
http://www.tomcrutchfield.com
I really don't want to lose her, the second i saw i fell in love with=her... what if I payed you a deposit of 50 dollars over paypal and gave=you the rest of the money when you delievered her? If that's not possible=I'll break and pay you in full but it'd be so much more convenient for me=to do the first option...
In a message dated 10/25/09 18:40:57 Eastern Daylight Time,
[email protected] writes:
--------------------------------------------------------------------------------
Date: Sun, 25 Oct 2009 18:22:01 -0400
From:
[email protected]
=ubject: Re: Message about: GORGEOUS CB FEMALE SUB-ADULT ARU
To:
[email protected]
I live in Homestead, Fl. Why don't you come pick her up or I can brin= her to Ft Lauderdale as I go there at least twice weekly...thanks
http://www.tomcrutchfield.com
Alright, It'll take me about a week to finish my setup and I'm going=on vacation this weekend, I was hoping you'd be able to hold her until ne=t week, and it would be fine to bring her.What day and time would be best=for you? thanks.
In a message dated 10/25/09 18:16:37 Eastern Daylight Time,
[email protected] writes:
*************
NOTE: This message was sent to you via the Kingsna=e.com Classifieds. If you feel this message is fraudulent or abusi=e please forward it to
[email protected].
NOTE: DO NOT flag=this message as SPAM/JUNK as your ability to receive legitimate messages=from Kingsnake.com Classifieds may be compromised
*************
<=r>Hi, I'm very interested in your cb female gtp, I live in Ft. Lauderdale= and what kind of payment do you accept? I'd like to do a money order if=that it possible... thanks.
-------------------------------------=--------
Click on (or cut and paste into you browser's
location=window) the URL below to view the ad that
this message is in response=to.
http://market.kingsnake.com/detail.php?de=719052&cat==3
----------------------------------------------
This mes=age was sent by an unregistered or non logged in user.
This person ma= or may not be who they say they are.
The return address they provide=may or may not be their correct address.
Sent 05:16 PM, Oct 25th,=2009 from I.P. Address 99.157.191.180/99-157-191-180.lightspeed.miamfl.sb=global.net
--------------------------------------------------------------------------------
Windows 7: It works the way you want. Learn more. =
--------------------------------------------------------------------------------
Hotmail: Trusted email with powerful SPAM protection. Sign up now. =
--------------------------------------------------------------------------------
Windows 7: Simplify your PC. Lea=n more. =
<div class="ecxaol_ad_footer" id="ecxua2d4388f64e64697868b811ecf3ee46d=>
--------------------------------------------------------------------------------
Windows 7: Simplify your PC. L=arn more. =
--------------------------------------------------------------------------------
Date: Sun, 25 Oct 2009 19:43:34 -0400
F=om:
[email protected]
Subject: Re: Message about: GORGEOUS CB FE=ALE SUB-ADULT ARU
To:
[email protected]
I can do that if you like. My paypal address is
[email protected]. Please send full name,=shipping address, and phone #. We do require a signature so someone has=to be present for delivery...thanks..Total is $425 shipped
http://www.tomcrutchfield.=om
Danielle Pucillo
xxxxxxxxxxxx Davie,=FL
xxxxxx8033
I'll pay you tonight, I'= like for you to hold her until next weekend, the weekend of saturday the=7th and sunday the 8th, delivery on either day is alright... I can'= do it during the week because I'm only at home in the afternoon and I do='t know whether she'll arrive in the afternoon or not.
In a message dated 10/25/09 19:36:58 Eastern Daylight Time,
[email protected] writes:
--------------------------------------------------------------------------------
Date: Sun, 25 Oct 2009 19:34:28 -0400
From:
[email protected]
=ubject: Re: Message about: GORGEOUS CB FEMALE SUB-ADULT ARU
To:
[email protected]
I can NOT deliver her any given day or time as I go up on OTHER herp=business. I can let you know in advance when I'm going up and meet you so=ewhere. It also would never be that late as I have to get back to the far= here by 5 p.m. in order to close up buildings etc for the evening=and also to check all outside herps before dark. I wouldn't be coming up=to just deliver the GPT but for other reasons as well....thanks
http://www.tomcrutchfield.com
Mm'k... how about you just ship her and I'll send you the money in pa=pal, paid in full, shipping and all?
In a message dated 10/25/09 19:29:42 Eastern Daylight Time,
[email protected] writes:
--------------------------------------------------------------------------------
Date: Sun, 25 Oct 2009 19:19:54 -0400
From:
[email protected]
=ubject: Re: Message about: GORGEOUS CB FEMALE SUB-ADULT ARU
To:
[email protected]
I'm sorry but I've done that before and turned sales down and then th= buyer changed their mind for one reason or other. It must be paid in FUL= for me to hold her....thanks
http://www.tomcrutchfield.com
Alright, i understand... I'll either pay her in full tonight or have=you deliver her sometime either monday tues or wed this week if it's poss=ble, around 5-5:30 maybe? thanks
In a message dated 10/25/09 18:58:49 Eastern Daylight Time,
[email protected] writes:
--------------------------------------------------------------------------------
Date: Sun, 25 Oct 2009 18:50:11 -0400
From:
[email protected]
=ubject: Re: Message about: GORGEOUS CB FEMALE SUB-ADULT ARU
To:
[email protected]
I can't hold her UNLESS she's paid for. It's not a problem for me to=keep her if you pay for it...thanks
http://www.tomcrutchfield.com
I really don't want to lose her, the second i saw i fell in love with=her... what if I payed you a deposit of 50 dollars over paypal and gave=you the rest of the money when you delievered her? If that's not possible=I'll break and pay you in full but it'd be so much more convenient for me=to do the first option...
In a message dated 10/25/09 18:40:57 Eastern Daylight Time,
[email protected] writes:
--------------------------------------------------------------------------------
Date: Sun, 25 Oct 2009 18:22:01 -0400
From:
[email protected]
=ubject: Re: Message about: GORGEOUS CB FEMALE SUB-ADULT ARU
To:
[email protected]
I live in Homestead, Fl. Why don't you come pick her up or I can brin= her to Ft Lauderdale as I go there at least twice weekly...thanks
http://www.tomcrutchfield.com
Alright, It'll take me about a week to finish my setup and I'm going=on vacation this weekend, I was hoping you'd be able to hold her until ne=t week, and it would be fine to bring her.What day and time would be best=for you? thanks.
In a message dated 10/25/09 18:16:37 Eastern Daylight Time,
[email protected] writes:
*************
NOTE: This message was sent to you via the Kingsna=e.com Classifieds. If you feel this message is fraudulent or abusi=e please forward it to
[email protected].
NOTE: DO NOT flag=this message as SPAM/JUNK as your ability to receive legitimate messages=from Kingsnake.com Classifieds may be compromised
*************
<=r>Hi, I'm very interested in your cb female gtp, I live in Ft. Lauderdale= and what kind of payment do you accept? I'd like to do a money order if=that it possible... thanks.
-------------------------------------=--------
Click on (or cut and paste into you browser's
location=window) the URL below to view the ad that
this message is in response=to.
http://market.kingsnake.com/detail.php?de=719052&cat==3
----------------------------------------------
This mes=age was sent by an unregistered or non logged in user.
This person ma= or may not be who they say they are.
The return address they provide=may or may not be their correct address.
Sent 05:16 PM, Oct 25th,=2009 from I.P. Address 99.157.191.180/99-157-191-180.lightspeed.miamfl.sb=global.net
--------------------------------------------------------------------------------
Windows 7: It works the way you want. Learn more. =
--------------------------------------------------------------------------------
Hotmail: Trusted email with powerful SPAM protection. Sign up now. =
--------------------------------------------------------------------------------
Windows 7: Simplify your PC. Lea=n more. =
--------------------------------------------------------------------------------
Windows 7: Simplify your PC. Lea=n more. =
<div class="ecxaol_ad_footer" id="ecxuccb93eaef0594c6ab108504d73233c3c=>
--------------------------------------------------------------------------------
New Windows 7: Find the right PC=for you. Learn more. =
I'm sorry, you've put me in a really awkward position and I just can't do=it, no matter how perfect that snake may be.... if I were you I'd at leas= try to be more flexible with your customers.... =
--------------------------------------------------------------------------------
Windows 7: Simplify your PC. Learn more. =
I've done this very successfully for over 35 years. I know exactly how to do every part of the business and how to do it well. First you're only 50 minutes from here. Second I explained I could bring it up as I come up twice a week on other business. I DON'T HAVE TIME TO DELIVER A $400 SNAKE AT A SPECIFIC TIME AND PLACE OF YOUR CHOOSING. If I could I would. I invited you here, agreed to hold it at long as it's paid for for you to come at your discretion. I HAVEN'T PUT YOU IN ANY POSITION. You're are making request that are impossible for me to comply with. Thank you for your inquiry. If you think I make it hard to do business why don't you check the website. I'm probably the easiest person to work with on the net or anywhere else. The problem is you don't have a full understanding of shipping policies of freight companies that handle herps plus a plethora of other situations. If I wanted something that was less than an hour away and the guy said he'd hold it until I could come I would do it. Try to buy a car with $50 down and a promise to pay the rest in a week or two...LOL
http://www.tomcrutchfield.com
In a message dated 10/25/09 20:05:28 Eastern Daylight Time,
[email protected] writes:
I'm sorry, you've put me in a really awkward position and I just can't do it, no matter how perfect that snake may be.... if I were you I'd at least try to be more flexible with your customers....
--------------------------------------------------------------------------------
Windows 7: Simplify your PC. Learn more. =
I removed her phone number and address from the email. I hope I got this right.
Brian Dierking