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When I was packing her order I packed up a group of babies by mistake that were the ones we were holding back to work with to get them back on track. I was a mistake on my part and I take full responsibility for the mix up with the wrong babies getting sent.
Good grief man, do you not look at what you are packing? There is no excuse whatsoever for sending out animals that look like that. You should be ashamed for sending out animals in that condition.

And if those are the kinds of animals you accept for trade then you may want to consider upgrading the quality of animals you take in because there is no getting those back on track and you know it.