eddieriv
Royale with cheese.
Hello all I am not here to rant and rave but to express to you my situation. Most of you know the situation because out of my haste and displeasure i started a thread about it in the BP discussion board. I have gathered my information and thoughts to present this to you in the most appropriate manner. I purchased 800 gram spider male ball python from Lou Rodrigues after speaking to him for about a week making sure I trusted him and felt comfortable doing business with him since this would be my first attempt to breed ball pythons and purchase one. I had been making a transaction with another individual as well to receive a female snake and she came Wednesday April 7th in great condition. My spider was scheduled for the following day. I do not work on Thursdays so i am home to receive packages however I get an email around 9:30am from UPS saying that they had a failed attempt to drop off my package (Spider). I immediately called UPS telling them that I needed that package ASAP that I had been home all day. There was no ring, knock or note left on the door. Finally around 2pm the snake arrived and as I open the box I find the snake DOA, the snake is ridiculously hot. The temps in New Jersey were 90 degrees and there had been a heat pack in the box taped on the top right above the snake with no buffer between each other. I complain to UPS but that is a loss cause. I called Lou and told him that the snake had arrived dead and that I was doubtingly not home for the first attempt but they never bothered to actually attempt. I have had UPS do this before and tell me that they would not come down the street if it was covered in snow or ring my doorbell because my shipping address didn't say I lived on the second floor. Anyway, I asked Lou if he would consider refunding me the money and he said no you weren't there for the first attempt. Now first let me add that I understand if you aren't home for the first attempt then its the buyer who is at fault no doubt but I was home I knew I would be receiving an animal but no I was not waiting on my door step or looking out the window. I know some people criticized me for not doing this but i'm sorry I have a life to live If im home I am home and a delivery service needs to deliver a package by actually attempting to deliver. Lou said i'm sorry but due to you not getting it at the first attempt the snake stayed on the truck for 4 extra hours and died due to the heat, I asked him why he would put a heat pack in the box that is arriving in a hot climate. His explanation was that it had been 33 degrees in Chicago, ok fine i can understand that now from hearing from many other people opinions. However I had complained that a heat pack peaks at 115 degrees. The best he could do he said was offer me a 200 gram spider for $100 or a 1500 gram normal female. I told him let me think about it because at this point i didn't know if I wanted to pursue this project anymore with such a bad first time experience. I had made a thread in the BP discussion forum to see people opinion on the matter to my surprise I receive and email from Lou stating..........
How can someone offer you a replacement and just say they sold it when I never name dropped him in the thread and now he claims he sold the spider to a women who heard he offered it to me so she jumped on the opportunity. The next day goes by and I decide to cut my losses and throw away the box that the snake was shipped in as I turned I notice a second heat pack fall out of it that had been under the newspaper. When I first opened the box I didn't care to take everything out just the snake itself then got caught up in the resolve process. When I saw the pack fall out I looked in and noticed a third heat pack taped to the bottom in a medium sized box. So was it necessary for a heat pack yes, but THREE! Ket me remind you that this box when I measured it was 12''long and 9" wide He is claiming that heat packs peak at 80 degrees and until recently is denying putting 3 heat packs in the insulated box. Now I am without snake and $350 because he decided to take away the replacement snake.
I would like to conclude with saying I understand people's criticism with the alleged first attempt failure and not waiting on the porch ,which I find hard to believe everyone does, but to offer a snake then tell me that he sold it and come to find out 3 heat packs in a box was just ridiculous to me.
Pics of packaging and snake. Snake had been soaked in its own urine.
How can someone offer you a replacement and just say they sold it when I never name dropped him in the thread and now he claims he sold the spider to a women who heard he offered it to me so she jumped on the opportunity. The next day goes by and I decide to cut my losses and throw away the box that the snake was shipped in as I turned I notice a second heat pack fall out of it that had been under the newspaper. When I first opened the box I didn't care to take everything out just the snake itself then got caught up in the resolve process. When I saw the pack fall out I looked in and noticed a third heat pack taped to the bottom in a medium sized box. So was it necessary for a heat pack yes, but THREE! Ket me remind you that this box when I measured it was 12''long and 9" wide He is claiming that heat packs peak at 80 degrees and until recently is denying putting 3 heat packs in the insulated box. Now I am without snake and $350 because he decided to take away the replacement snake.
I would like to conclude with saying I understand people's criticism with the alleged first attempt failure and not waiting on the porch ,which I find hard to believe everyone does, but to offer a snake then tell me that he sold it and come to find out 3 heat packs in a box was just ridiculous to me.
Pics of packaging and snake. Snake had been soaked in its own urine.
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