Southern Wolf
I don't bite..... HARD!!!
Steven/Nicole....step up and do the right thing. Take care of your customers problems. I seriously doubt that he wants another dragon from you. Refund his vet bills for the dragon you sent him.
I am very sorry for your inability understand the written word Tyler. I have written on this subject twice and you fail to comprehend. Just as you say I cannot prove anything neither can anyone else for that matter. I have stated that we tried to resolve the issue with Mike by offering him another dragon even though he broke the disclosure agreement and allowed too much time to pass. He was unhappy with our offer and declined and so here we are. It seems that you all figure that if you apply pressure in numbers we will crumple and bend to your whims. The disclosure statement is just that and you all use and have them. It seems that temperature is a problem for you all. Would you believe that many dragons have shipped in the low temps you describe without incident and no harm to the dragons. In this case you only know what is reported to have happened and no matter what is said from this keyboard it is taken as a lie. The facts are all out there and they have been very well blended by those who wish to. As I have stated already there is no proof to be had that will satisfy us. Our present position is that this BOI is at an end as the claim cannot be resolved. Seems that we have lost many possible customers because we dare to think different from some of you, but not all.
The idea of poor business ethics is a laugh. Just because of one customer and his whiny boy buddy got their licks in with a few of their cronies, tough. Just what do you do if the customer is always right and he wants the dragon shipped now. Do you tell him to get lost [ bad customer service ] or do you ship and get to read all this c***. Why would I stop someone from taking a sick animal to the vet, are you stupid. I would drive, all we want is to be notified [ you can read right ] and not days later.
I will say that we keep hearing about how our setup is unkept and terrible. Since none of you have been here, seen first hand then as Tyler said none of what you say is to be believed, right. We will post professional observations of our facility just as soon as they are available. Just what do some of you think by calling satisfied customers and spewing this not to believed c*** on them over the phone is going to do for you. The ones we heard from were pissed that you had the nerve to insult them. Also why would you bash someone for putting up a good guy thread, is this what you want to happen to your good guy customers.
Just for the record Tommy Boy we will talk face to face when I feel like it, as I do get around.
Thanks very much for the dis-education
Steven Walker

I am very sorry for your inability understand the written word Tyler. I have written on this subject twice and you fail to comprehend. Just as you say I cannot prove anything neither can anyone else for that matter. I have stated that we tried to resolve the issue with Mike by offering him another dragon even though he broke the disclosure agreement and allowed too much time to pass. He was unhappy with our offer and declined and so here we are. It seems that you all figure that if you apply pressure in numbers we will crumple and bend to your whims. The disclosure statement is just that and you all use and have them. It seems that temperature is a problem for you all. Would you believe that many dragons have shipped in the low temps you describe without incident and no harm to the dragons. In this case you only know what is reported to have happened and no matter what is said from this keyboard it is taken as a lie. The facts are all out there and they have been very well blended by those who wish to. As I have stated already there is no proof to be had that will satisfy us. Our present position is that this BOI is at an end as the claim cannot be resolved. Seems that we have lost many possible customers because we dare to think different from some of you, but not all.
The idea of poor business ethics is a laugh. Just because of one customer and his whiny boy buddy got their licks in with a few of their cronies, tough. Just what do you do if the customer is always right and he wants the dragon shipped now. Do you tell him to get lost [ bad customer service ] or do you ship and get to read all this c***. Why would I stop someone from taking a sick animal to the vet, are you stupid. I would drive, all we want is to be notified [ you can read right ] and not days later.
I will say that we keep hearing about how our setup is unkept and terrible. Since none of you have been here, seen first hand then as Tyler said none of what you say is to be believed, right. We will post professional observations of our facility just as soon as they are available.
Just what do some of you think by calling satisfied customers and spewing this not to believed c*** on them over the phone is going to do for you. The ones we heard from were pissed that you had the nerve to insult them. Also why would you bash someone for putting up a good guy thread, is this what you want to happen to your good guy customers.
Just for the record Tommy Boy we will talk face to face when I feel like it, as I do get around.
Thanks very much for the dis-education
Steven Walker

that I am sure you asked Mac to post.
.
Just for the record Tommy Boy we will talk face to face when I feel like it, as I do get around.
Just for the record Tommy Boy we will talk face to face when I feel like it, as I do get around. Steven Walker

Wow. Five red boxes. Just wow. I don't think i've ever seen that before.![]()
MythicalDragonz said:if you choose to contact other breeders or a vet before contacting us your guarantees are void.[/QUOTE/]
People seem to be reading right past the part where it says, "before contacting us" and concentrating on "your guarantees are void".
Maybe I'm the one reading this wrong, but the way I read it, if you contact them first, then contact a vet, you followed their written policy, so the guarantee should be honored. If you didn't contact them first, then you didn't follow their written terms, and chance voiding the guarantee.
I'm not in any way justifying either one of them or their lack of ability to do the right thing. We all know that the right thing to do is refund the money, and own up to the fact that a sick reptile was sent out, and make that right too. But harping on a single sentence of their TOS, which is written in plain as day English, is not going to accomplish much.
My 2¢
Rick
I am very sorry for your inability understand the written word Tyler. I have written on this subject twice and you fail to comprehend. Just as you say I cannot prove anything neither can anyone else for that matter. I have stated that we tried to resolve the issue with Mike by offering him another dragon even though he broke the disclosure agreement and allowed too much time to pass. He was unhappy with our offer and declined and so here we are. It seems that you all figure that if you apply pressure in numbers we will crumple and bend to your whims. The disclosure statement is just that and you all use and have them. It seems that temperature is a problem for you all. Would you believe that many dragons have shipped in the low temps you describe without incident and no harm to the dragons. In this case you only know what is reported to have happened and no matter what is said from this keyboard it is taken as a lie. The facts are all out there and they have been very well blended by those who wish to. As I have stated already there is no proof to be had that will satisfy us. Our present position is that this BOI is at an end as the claim cannot be resolved. Seems that we have lost many possible customers because we dare to think different from some of you, but not all.
The idea of poor business ethics is a laugh. Just because of one customer and his whiny boy buddy got their licks in with a few of their cronies, tough. Just what do you do if the customer is always right and he wants the dragon shipped now. Do you tell him to get lost [ bad customer service ] or do you ship and get to read all this c***. Why would I stop someone from taking a sick animal to the vet, are you stupid. I would drive, all we want is to be notified [ you can read right ] and not days later.
I will say that we keep hearing about how our setup is unkept and terrible. Since none of you have been here, seen first hand then as Tyler said none of what you say is to be believed, right. We will post professional observations of our facility just as soon as they are available.
Just what do some of you think by calling satisfied customers and spewing this not to believed c*** on them over the phone is going to do for you. The ones we heard from were pissed that you had the nerve to insult them. Also why would you bash someone for putting up a good guy thread, is this what you want to happen to your good guy customers.
Just for the record Tommy Boy we will talk face to face when I feel like it, as I do get around.
Thanks very much for the dis-education
Steven Walker
And since YOU brought this up, please post the e-mail where Mike DEMANDED that you ship NOW. If you can do that one thing, I'll back-off. If you cannot do so, I will continue to hound you to do the right thing. Your choice.
I am very sorry for your inability understand the written word Tyler. I have written on this subject twice and you fail to comprehend. Just as you say I cannot prove anything neither can anyone else for that matter. I have stated that we tried to resolve the issue with Mike by offering him another dragon even though he broke the disclosure agreement and allowed too much time to pass. He was unhappy with our offer and declined and so here we are. It seems that you all figure that if you apply pressure in numbers we will crumple and bend to your whims. The disclosure statement is just that and you all use and have them. It seems that temperature is a problem for you all. Would you believe that many dragons have shipped in the low temps you describe without incident and no harm to the dragons. In this case you only know what is reported to have happened and no matter what is said from this keyboard it is taken as a lie. The facts are all out there and they have been very well blended by those who wish to. As I have stated already there is no proof to be had that will satisfy us. Our present position is that this BOI is at an end as the claim cannot be resolved. Seems that we have lost many possible customers because we dare to think different from some of you, but not all.
The idea of poor business ethics is a laugh. Just because of one customer and his whiny boy buddy got their licks in with a few of their cronies, tough. Just what do you do if the customer is always right and he wants the dragon shipped now. Do you tell him to get lost [ bad customer service ] or do you ship and get to read all this c***. Why would I stop someone from taking a sick animal to the vet, are you stupid. I would drive, all we want is to be notified [ you can read right ] and not days later.
I will say that we keep hearing about how our setup is unkept and terrible. Since none of you have been here, seen first hand then as Tyler said none of what you say is to be believed, right. We will post professional observations of our facility just as soon as they are available.
Just what do some of you think by calling satisfied customers and spewing this not to believed c*** on them over the phone is going to do for you. The ones we heard from were pissed that you had the nerve to insult them. Also why would you bash someone for putting up a good guy thread, is this what you want to happen to your good guy customers.
Just for the record Tommy Boy we will talk face to face when I feel like it, as I do get around.
Thanks very much for the dis-education
Steven Walker
No Matches for "Reptile Rescue of Erie, PA" near "Erie, PA"
I see where you're coming from Rich, but I fail to understand why they need to be contacted before medical attention is provided for their "guarantee" to withstand...
Why should they have the final say as to weather or not the animal needs to be seen by a doctor? If it was me, I know I wouldn't wait around until I heard back from Steven/Nicole to say, "yeah, go ahead and take it to the vet". I would just go if I felt like the animal needed to go.

I tried researching the business that wrote to you: http://www.animalshelter.org/shelters/Reptile_Rescue_of_Erie_Pa_rId7684_rS_pC.html
It appears to be a dead end, they don't even have any animals listed. However, it did give an address.
More research shows the address to be listed as residential property; 702 Cascade Street Erie PA: http://www.trulia.com/property-sitemap/PA/Erie/16502/Cascade_Street/
This 4 bedroom, 1 bathroom home has 1,352 square feet and was built in 1906; it appears to have been sold: 702 Cascade St, Erie PA SOLD on May 24, 2004 http://www.trulia.com/homes/Pennsylvania/Erie/sold/217482-702-Cascade-St-Erie-PA-16502
A search in the Erie phone book of an Lea Chase revealed nothing.
A search in the Yellow Pages of Erie, PA revealed:
It would be nice if there was some kind of evidence that this is a business and a person actually ran it.
Others are free to do more research...![]()

I have stated that we tried to resolve the issue with Mike by offering him another dragon even though he broke the disclosure agreement and allowed too much time to pass.
Just what do you do if the customer is always right and he wants the dragon shipped now. Do you tell him to get lost [ bad customer service ] or do you ship and get to read all this c***.