Bill,
here's the problem people are having(well, at least that I am having)...
1. Obviously, you posted a pic of a baby chondro with a prolapse. Maybe you didn't notice it right away. Okay, I can live with that. What I can't live with, is that when notified of this problem, you digitally alter the photo and repost the ad. If this snake was a representative of the Green Trees you are selling, and your others are selling are good healthy animals, why not simply take a new picture of one of the other, non-prolapsed snakes? That would make a ton more sense as well as be simpler than editing it with photoshop/whatever to hide the prolapse. To me at least, regardless of whether it was your doing or your web administrator's doing, it was an attempt at deception. And your first ads said nothing of that snake being a representation of what you have for sale, I read as that was the animal for sale.
2. I have met you and spoken with you several times at shows. I have not yet been to your store, but aside from Blake getting hired by you, I have heard nothing but good things about your store. I have seen your set up at shows and the animals I've seen looked good and the set up was clean and professional. Up until the issues posted here, I wouldn't have given a second thought to you being a bad guy, but hey, a digitally altered image of snake for sale kind of makes you wonder. And no, I haven't heard anything bad from any of your customers, but then again, I don't know them all. If you're willing to send me a complete list of customers that have bought animals from you, I can give them all a call.
3. Your complete avoidance of the illegal venomous shipping issue. Why don't you address this at all? You have a customer that came to defend you. He claimed that you sent him a Suphan Cobra through an overnight carrier, which is ILLEGAL. Venomous animals MUST be shipped through the airlines, any other method other than driving it yourself is against the law. Now, Karl says the snake is doing great for him and I don't doubt that. I believe him about the health of the snake and how happy he is with it. And Karl did not start getting slammed until he started making smarta$$ comments about illegally shipping hots. He didn't get slammed for supporting you, he got slammed for making inappropriate comments. Why the avoidance of the shipping issue with that Suphan? That sheds a light of suspicion that the claim you sent it through an overnight carrier instead of the airlines is true.