RKing611
New member
Just thought I would post my recent positive experience with Alan Hall from Jungle Habitats Plastics. I am a college student and thus spent hours researching cages online to find the best deal, and when it came to a custom cage with heat and lighting I found Alan’s to work best for me. I also needed something lightweight as I move around a lot (the cage is very lightweight for its size!). When the cage arrived I opened it and noticed a few things: there were vent holes drilled in the side I didn’t ask for and one of the vent covers was missing, and there wasn’t a lock on it as I had requested. *HOWever, when I contacted Alan about this he insisted on sending me another cage built to the specifications I wanted. A few weeks later I receive an e-mail from him saying that the new cage will soon be sent AND for the time it took he would rather me put to use the previously sent cage than hassle with trying to ship it back to him and risk it being damaged on the way back (sweet deal!). In addition, he didn’t forget about that missing vent cover and is sending it with the new cage! Throughout the ordeal he has been easy to contact and provided great customer service and the cages are wonderful. Thanks Alan,
Robert King
(PS...new to the forum...new snake owner 0.1 Cay Caulker...hello all!)
Robert King
(PS...new to the forum...new snake owner 0.1 Cay Caulker...hello all!)
