Anne Troff aka Anne Ripoff

[ravensgait]

I have to agree with those who said she should have asked him what he wanted to do.

Yeah Laura your right but (now I don't know what Anne's reasons were other than stated in that thread) It looks an awful lot like wow someone else offered more so she broke the deal with Scott. When I first saw the other thread that is the first thing I thought and many others will wonder the same..


Anne you should get in contact with Scott and if he still wants it you should send him the snake. A deals a deal Anne and down the road when you go to sell anther snake people will see this thread and many will say nope not taking the chance on her. Where if you contact Scott and let him decide what he wants to do here, it shows that yes your new but you made the right decision in the end. Just my thoughts on this..Randy

 

[Griz]

I agree Alan that she should have educated herself as to proper protocol. I also agree that had Scott not attacked her so quickly, that she should ship him the snake. But, that is not what took place by Scott's own admission.

He also mentioned that he called her 15 times in ONE DAY! He also clearly states that she called him the day before she was to ship cancelling the deal due to mites. While she should NOT have cancelled the deal she at least notified him in a timely manner. Why in the world would he miss a 1/2 days work when he knew the day ahead of time that the animal was not being shipped? It sounds like he is adding that piece to boost his case.

Here is his quote"

Come on, I get a phone call voice message at 10:00 the night before the supposed shipping day saying "I am sending the $ order back".

He also states this:

never thought I was being "scammed" . I sent a postal $ order so I knew she wouldnt try to cash it dishonestly. I dont think Anne is a bad person and am not trying to personally bash her.I just think she made a mistake and am looking forward to her rectifying it.

He clearly states that he knows he was not being scammed and that he does not think she is a bad person. Nothing has changed between the time of that posting and today yet he felt the need to title the thread that she was a rip off.

Sorry, but if you call me 15 times in one day and then publically bash me on a board, then I will NOT choose to do business with you. That appears to be her stance right now and probably appropriately so.

Too many inconsistencies for my liking......

Griz

 

[Scottip]

lol
Dear Griz,

First of all, I posted the comment on her classified because I didn't know there was a different area to post. Sorry about that.
Secondly, I didn't bad mouth her.All I did was state FACTS. If it makes her look bad, what can I say?

The reason why I just started a recent thread is: #1, I just found out how to do it.
#2, I just got back from vacation and she still hasn't gotten back to me.
I ask you, if I did anything wrong, please identify it for me. I thought I did everything I should have.

Contacted her,
agreed on a price
sent the money
kept in touch via e mail, text messages and phone
What did I do wrong?

Everybody keeps saying we should have settled it differently. How do you when the other party refuses to pick up the phone?



I know Anne is probably a great girl. Probably very sweet too.Lets not forget the reason for the post though. I could and would love to discuss options regarding getting the snake, but its tough to get answers from a voice mail.


Thanks

Scott

 

[kmurphy]

I STRONGLY support her backing out of the deal when the buyer started publically bad mouthing her on her own classifieds.

Instead, you bash her immediately on her classifieds

I must have missed this bit of info. There's got to be another thread somewhere. People know too much that isn't being said in the two threads I've read. However, Anne did back out which makes people pretty angry. Evidently Scott did try to call Anne and she definitely should have been contacting him. It was her responsibility. Without any contact, and only going by what I've read, I can't see that Scott did anything wrong. Even putting notes in her ads. That's been done before by others.
I do not think Anne is a bad person and nothing here would dissuade me from purchasing from her. But that doesn't mean I feel she is correct in her handling of this deal.

 

[Griz]

Here's the threads:

Classified

And the second one:

Am I Wrong?

Griz

 

[ravensgait]

I can't agree with #3 ,, None of us know Anne any better than we knew Chris from TSE. We know these people by their reputations and typed words in places like this. Yeah Scott went off but I'd be safe in saying that many others here would over react a bit in the same situation. Also as he said she wouldn't respond until he took the actions he did.

The guy in good faith sent her a check for a thousand bucks, someone who is an unknown in the Biz but he took a chance on her. Yeah it was a good deal for him but if Anne had held up her end of the deal there may have been a Good Girl thread here now instead of this one.A thread that could help her business not hurt it like this. It does bother me seeing people try to put this off on Scott, Anne made the mistake that set this all in motion not Scott..Randy

 

[Griz]

The very same day that she received payment and then notified him of the cancelled deal, he posted the following on her classifieds:

To whomever ends up getting this snake, I just wanted to say, it was mine for a short while.I spoke to Anne on 6/27 and we came to a verbal agreement for me to buy it. I told her I was getting a postal $ order and sending it that day. I did, she got it today 6/29 and recieved it at 9:00 AM. I tried calling her all day yesterday and about 15 times today to confirm shipment. I got a voicemail around 10:00 PM tonight stating she found out today the snake had mites and took it to the vet. She then stated she was refunding my money. AKA, she got a better offer. I have over 80 snakes and have had plenty come in with mites.Not to mention, who cant see mites on an albino snake, not to mention, who takes their snake to the vet to treat it? lol
Crappy excuse, crappy deal. All her credibility is crap as far as I am concerned. I can provide pics of $ order receipt and phone records to anyone who doesnt believe me.

That alone would have ticked me off to no end. I am by no means saying she was in the right for cancelling the deal, but if Scott took that stance with me then I would NOT be dealing with any further. He did not imply but out right stated that she was:

1) dishonest (aka, she got a better offer)
2) implied she lied (who can't see mites on a albino)
3) implied she is incompetent (who takes their snake to a vet)
4) and states categorically that her credibility is crap.

Sorry, I agree with her not returning his phone calls at this point. He was done wrong, I agree. But, the manner in which he handled himself indicates that he is a bit volatile and shows poor judgement. Not someone I would voluntarily choose to associate with.

Griz

 

[Bill & Amy]

From what I am reading it seems that Scott thinks she sold the snake to someone else. Maybe that should be the first question, Anne do you still have the snake?

 

[Scottip]

As I stated earlier, I didn't hear from her until 10:00 the night before the supposed shipping date that she wasn't sending the snake.
I get paid to perform home inspections which have to be scheduled in advance. I blocked out the morning timeslot the day before anticipating a morning delivery. It wasn't like I had a 9 to 5 job and can just show up the the office and get paid.

Griz, regarding calling 15 times in one day. What would you do if you sent $1,000 to someone you talked to once,were supposed to have an animal shipped from, and basically didn't hear from them ever again? Was I just supposed to assume she was shipping? Please let me know what you would do.All I can say is if I was shipping an animal, you bet your bottom dollar that buyer would hear from me as many times as they needed to feel comfortable.COMMUNICATION is a must. Hey, if she picked up the phone like she should have, I would have only called her once.

Thanks again,

Scott

 

[Griz]

It does bother me seeing people try to put this off on Scott, Anne made the mistake that set this all in motion not Scott..Randy

Anne's mistake was a rookie one. But Scott compounded the problem exponentially. Hence the deal breaker for me.

Griz

 

[Griz]

As I stated earlier, I didn't hear from her until 10:00 the night before the supposed shipping date that she wasn't sending the snake.
I get paid to perform home inspections which have to be scheduled in advance. I blocked out the morning timeslot the day before anticipating a morning delivery. It wasn't like I had a 9 to 5 job and can just show up the the office and get paid.

Griz, regarding calling 15 times in one day. What would you do if you sent $1,000 to someone you talked to once,were supposed to have an animal shipped from, and basically didn't hear from them ever again? Was I just supposed to assume she was shipping? Please let me know what you would do.All I can say is if I was shipping an animal, you bet your bottom dollar that buyer would hear from me as many times as they needed to feel comfortable.COMMUNICATION is a must. Hey, if she picked up the phone like she should have, I would have only called her once.

Thanks again,

Scott

Ok, I will answer that for you. You were smart enough to use a USPS money order so I will assume you were also smart enough to obtain a tracking number. The tracking number showed you it was delivered, correct? People have lives and checking emails/voicemails are not a priority for most. As you stated, she responded to you the VERY SAME DAY she received the money order. That is timely to me and is timely by ANYONE else's standards. Had a day or two gone by then yes, I would agree with multiple phone calls. But to call 15 times within a few hours is ridiculous to say the least.

As for the home inspection, when did the two of you solidify in writing what the shipping date would be? My good friend is a home inspector and he can fill a time slot without any notice hence my skepticism. I am not implying you are being dishonest so please do not misread that.

Griz

 

[Scottip]

Once again Griz, please read the facts first. lol

I didn't post anything about her UNTIL I called her a number of times AFTER she left me a voice message. It seems like you are trying to turn this around on me.

I don't understand.

What am I missing?

If I had gotten the snake like I was promised,this thread would be non existant.Griz, are you condoning what she did?

OK, maybe the comment about the mites was a little harsh, but she advertised it as being 100% perfect and said it never had any problems,mites included. If she handles it as much as she says she does, I just think it would be DIFFICULT to overlook black mites on an albino snake.Regarding taking it to the vet, I would think anyone owning an albino ball would be able to treat mites themselves(guess I was wrong). Oh how I would love to see that vet bill. lol





Thanks

 

[kmurphy]

It does bother me seeing people try to put this off on Scott, Anne made the mistake that set this all in motion not Scott..

I agree Randy. Anne gets a pass due to her inexperience but Scott doesn't??
He's inexperienced in how Fauna works. In both threads were shut down by Admin and Scott was told to take it to the BOI. Now he does and gets grief for it.

 

[Scottip]

Griz, it would be touch to schedule an inspection after 10:00PM for an 8:30 AM timeslot the next day.
As far as obtaining anything in writing , come on, you are really stretching now.lol
I guess I need to change my ways now. I promised verbally I would send the $ order overnight because Anne wanted to buy a sewing machine that was on sale. My verbal agreement wa enough, why should I think differently of hers?

Thanks

 

[Griz]

I agree Randy. Anne gets a pass due to her inexperience but Scott doesn't??
He's inexperienced in how Fauna works. In both threads were shut down by Admin and Scott was told to take it to the BOI. Now he does and gets grief for it.

Kevin, my whole point is that I do not feel that this is worthy of a BOI thread. As I clearly indicated in my numerous, all caps, remarks, Anne was wrong for not giving him the option. I cannot state that anymore clear. But, if a buyer, who had his money back in full, was to respond in the manner that Scott did, then I cannot blame her for not returning his phone calls.

Anne does not get a free pass. Nor should Scott get a free pass for his behavior. They were both at fault and it's probably best if the two of them simply separated. Scott obviously does not want to do that as he knows what a steal he would be getting. Anne is not returning his phone call PROBABLY because of the damage Scott inflicted in the very initial stages.

This is a case of 2 people who did the wrong things. If Anne were to ship the albino to Scott then he's made whole. But, the things implied about Anne are now here to stay and none of those, in my mind, were deserved at the point in which they were written.

That's the difference.

Griz

 

[Scottip]

"touch" should have been tough and "wa" should have been was in my last post.
Can you say spellcheck?

 

[Bill & Amy]

Kevin, my whole point is that I do not feel that this is worthy of a BOI thread. As I clearly indicated in my numerous, all caps, remarks, Anne was wrong for not giving him the option. I cannot state that anymore clear. But, if a buyer, who had his money back in full, was to respond in the manner that Scott did, then I cannot blame her for not returning his phone calls.

Anne does not get a free pass. Nor should Scott get a free pass for his behavior. They were both at fault and it's probably best if the two of them simply separated. Scott obviously does not want to do that as he knows what a steal he would be getting. Anne is not returning his phone call PROBABLY because of the damage Scott inflicted in the very initial stages.

This is a case of 2 people who did the wrong things. If Anne were to ship the albino to Scott then he's made whole. But, the things implied about Anne are now here to stay and none of those, in my mind, were deserved at the point in which they were written.

That's the difference.

Griz

This may all be true, but if she in fact sold the snake to someone else as alleged in this thread then it would be justified, right? I am not saying that it happened, but this side of it needs to be addressed.

 

[Griz]

Griz, it would be touch to schedule an inspection after 10:00PM for an 8:30 AM timeslot the next day.
As far as obtaining anything in writing , come on, you are really stretching now.lol
I guess I need to change my ways now. I promised verbally I would send the $ order overnight because Anne wanted to buy a sewing machine that was on sale. My verbal agreement wa enough, why should I think differently of hers?

Thanks

Scott, what you just stated is COMPLETELY different then pointed out in the other threads. Why would you have to leave your morning open on the day in which she shipped out? You clearly stated that she called you the day BEFORE she was to ship the animal, NOT THE SAME DAY SHE WAS SUPPOSE TO SHIP THE ANIMAL.

If she called you the day before she was to ship the animal, as you clearly indicated, then this gives you 24 hours to fill the time slot, which for a home inspector is very easy to do. That is why I was asking. Your story changes.

So, which story is it?

Also, did you have an agreement for her to ship the albino the very next day after receiving the animal or is that simply what you were hoping she could do?


Griz

 

[ravensgait]

Griz the deal was already broken by Anne and she hasn't come here to answer though she had no problem when she started her own thread about this.



As I look at this my opinion of her keeps going down. I'd like to know if she still has the animal?? Why she still hasn't talked to Scott, he's still offering her the amount she agreed to.

Sounds like his posting in the add was rookie mistake as well but I can't say as I disagree with his conclusions as she has yet to provide any proof that she didn't sell the animal to someone else. He sent her a thousand dollars, gee I'd get upset if I were in his shoes..

I just don't get it?? Anne messes up and Griz you blame Scott for breaking the deal?? Now where does that make any sense at all. If she had done the right thing none of us would know squat about this deal.. If she had kept his money and sent nothing would that be chalked up as a rookie mistake?? I bet he was wondering if he'd get anything when she failed to contact him at all! Yet it is his fault???

You go on about his response in her add but she mentions 1700 bucks and then Sold one after the other. That would make me wonder if she found someone to pay her more. Then add to that her lack of response and well the picture starts looking grim for Scott

 

[Griz]

This may all be true, but if she in fact sold the snake to someone else as alleged in this thread then it would be justified, right? I am not saying that it happened, but this side of it needs to be addressed.

I would not hold anything against her if she just recently sold the animal to someone else. However, if we found out, for a fact and not speculation as is being implied, that the reason for her not shipping to Scott was due to her selling it elsewhere for more, then we have a whole new ball game.

Griz