Fred Albury
Aztec Fred
This is in response to a post that was submitted by posts by both Landon Johnson and Ann McCabemiles less than 5 days ago.
In all honesty BOTH these individuals are telling the truth. I owe Landon 1.1 Western Hognose, which he paid for in full, and which resisted feeding the first 4 months of their life. He has contacted me numerous times and I have not been prompt in returning emails. I had offered him another snake to replace this pair with, when the female passed away with no real reason. He said this snake was acceptable but I never contacted him back to ship it to him. The only complain I will offer to this whole thing is that EARLY on in this process, Landon complained voiceferously to a friend of his Chris Ken, who went on to demean me and put me down on the forums as best he could, with Landons blessing. Landon pretended to not have sanctioned this activity, which I have NEVER believed and it made me completely unmotivated to make him or his order a priority. NEVERTHELESS, what Landon says here is TRUE, I do owe him two hognose snakes(Neonates), and he has tried to contact me about this repeatedly, with the person that dropped the bal in this situation being ME. This is uncharacteristic of me, as I have more SATISFIED customers than dissatisifed, but I did not do what was right in this situation.
In Ann McCabemiles case, I plan to ship her snake out when I ship a set of other snakes out at the same time. She also tried to contact me, and I didnt respond. Again, in this case I dropped the ball and it was NOT her fault. She will receive her snake shortly. I appreciate the fact that she did not join in the fray to post her email transmission to me and mine to her. The fault in this case lies with ME and not with HER. Again, this is behaviour is uncharacteristic of me. I have in the past prided myself with selling healthy, captive bred, well represented snakes, from either my own breeding stock or animals that have been in my collection for along period of time. Mite free and parasite free. with professional shipping practices. I will continue to do so in the future, but in BOTH these cases I have fallen WOEFULLY short of my own standards in the way I treated both these customers.
It is a shame that people I HAVE sold snakes to in the last year ,who are delighted with their purchases, dont post here.
Ive sold albino and het for albino boas(Adult) Adult female suriname, Hypo stillwater Bullsnakes..all without a hitch to the sale.
But in both these cases I failed and owe both of these individuals both an apology and delivery of what they ordered.
I am sure that there are those that are here that will use this occasion to demean and discredit me. Truly the only people that need to be appeased here are Landon and Ann. And they will be.
Sincerely,
Fredrick Albury
In all honesty BOTH these individuals are telling the truth. I owe Landon 1.1 Western Hognose, which he paid for in full, and which resisted feeding the first 4 months of their life. He has contacted me numerous times and I have not been prompt in returning emails. I had offered him another snake to replace this pair with, when the female passed away with no real reason. He said this snake was acceptable but I never contacted him back to ship it to him. The only complain I will offer to this whole thing is that EARLY on in this process, Landon complained voiceferously to a friend of his Chris Ken, who went on to demean me and put me down on the forums as best he could, with Landons blessing. Landon pretended to not have sanctioned this activity, which I have NEVER believed and it made me completely unmotivated to make him or his order a priority. NEVERTHELESS, what Landon says here is TRUE, I do owe him two hognose snakes(Neonates), and he has tried to contact me about this repeatedly, with the person that dropped the bal in this situation being ME. This is uncharacteristic of me, as I have more SATISFIED customers than dissatisifed, but I did not do what was right in this situation.
In Ann McCabemiles case, I plan to ship her snake out when I ship a set of other snakes out at the same time. She also tried to contact me, and I didnt respond. Again, in this case I dropped the ball and it was NOT her fault. She will receive her snake shortly. I appreciate the fact that she did not join in the fray to post her email transmission to me and mine to her. The fault in this case lies with ME and not with HER. Again, this is behaviour is uncharacteristic of me. I have in the past prided myself with selling healthy, captive bred, well represented snakes, from either my own breeding stock or animals that have been in my collection for along period of time. Mite free and parasite free. with professional shipping practices. I will continue to do so in the future, but in BOTH these cases I have fallen WOEFULLY short of my own standards in the way I treated both these customers.
It is a shame that people I HAVE sold snakes to in the last year ,who are delighted with their purchases, dont post here.
Ive sold albino and het for albino boas(Adult) Adult female suriname, Hypo stillwater Bullsnakes..all without a hitch to the sale.
But in both these cases I failed and owe both of these individuals both an apology and delivery of what they ordered.
I am sure that there are those that are here that will use this occasion to demean and discredit me. Truly the only people that need to be appeased here are Landon and Ann. And they will be.
Sincerely,
Fredrick Albury
