• Responding to email notices you receive.
    **************************************************
    In short, DON'T! Email notices are to ONLY alert you of a reply to your private message or your ad on this site. Replying to the email just wastes your time as it goes NOWHERE, and probably pisses off the person you thought you replied to when they think you just ignored them. So instead of complaining to me about your messages not being replied to from this site via email, please READ that email notice that plainly states what you need to do in order to reply to who you are trying to converse with.

  • IMPORTANT! PLEASE READ!! About the Google Adsense ads being displayed

    =====================
    Posted 08/15/2025
    =====================


    Yeah, I know. They are a pain in the butt. But they pay the bills to keep my server running. Just a fact of life, I am afraid.

    Want to get rid of them? Simple. Just become a Contributor level member or above and they will be gone. -> Please click HERE."

    Is that too much for me to ask of you to keep this site running? Well, sorry about that. I too wish I could get everything for free. But alas.....

    =====================
    Addendum: 01/10/2026
    =====================


    Google Adsense ad revenue for December, 2025 was just $30 over the cost of the lease for the server running this site. So, in effect, the money providing the incentive for me to continue running this site is coming SOLELY from the paid memberships and sponsorships here. Which honestly ain't much....

Bad Guy Bad experience with Shipyourreptiles.com

Why we are even debating this without proof that this is a true story? :shrug01:

With any shipping company - there is zero control once it leaves the shippers hands. So unless you'd like to jlimit your purchases to local petstores, breeders or reptile swaps you take your chances - most of the time things work out fine.
 
Come back Ed, I have a question, or two.

Was shipping included in the sale of the dragons, or extra cost for your buyer?

If not, did you give the buyer the refund?
 
Personally, I agree with Mike regarding SYR not getting a full pass on this. Sure, they did the right thing and promptly refunded the money...but SYR is the one being paid by the shipper, it's their responsibility. If you pay a company for a service, and they contract with another company for part of the job...your complaints go to the person you hired. They are then responsible for pursuing the matter with the contracted company. Sure, the contracted company (in this case, UPS) might be at fault; but your recourse is with the person you paid to do the job. (If anybody doubts this, who do you contact when there is a problem - SYR, or UPS?)

To draw a comparison, look at Reptster....when there were problems, did people look to David Young & Reptster, or did they give him a pass and blame FedEx? Robyn's status as a known Good Guy doesn't mean his company gets some magic shield at times like this. I don't think this situation warrants a Bad Guy label, as it appears SYR handled things appropriately & in a timely manner.
 
I can not believe what I am reading here from a couple of people... well yeah I can. This kind of stupidity is all I have come to expect from the human race.
 
hhmoore said:
Sure, the contracted company (in this case, UPS) might be at fault; but your recourse is with the person you paid to do the job. (If anybody doubts this, who do you contact when there is a problem - SYR, or UPS?)
Click to expand...

If your recourse is with the person you paid shouldn't Ed's recourse be with the seller? If the seller had issue with SYR shouldn't he be the one on here making the complaint? Shouldn't there at least be some information and/or evidence provided about the transaction before we label it a "problem with SYR"? How do we know the seller or Ed didn't screw up the shipping on this? Do we know they did everything they possibly could to get the box there on time? Do we even know if this is real or is someone just bored and wanted to stir the pot. :shrug01:

As for who to contact when there is a problem -- First and foremost I'd be on the phone with UPS -- without a doubt -- working every angle to get my package back on track -- if I needed SYR to help me in this endeavor because for some reason I couldn't get access to information -- then I would contact them -- but as far as I'm concern they are just the account holder - I am responsible for my end - UPS is responsible for their end and the customer is responsible for their end.

And again if they were contacted and didn't do anything to try to remedy the situation then I would have a problem with that but as far as I can tell they had no knowledge of this "problem".
 
Tosha,
I definitely understand your points.
Ed was pretty vague about things, and all we really know was that he said the package was late & SYR issued a refund. Unless Ed processed the shipment (which could be done, regardless of whether he was the buyer or seller), one would expect that any refund he received SHOULD have come from the seller. Seller refunds buyer, SYR refunds shipper, UPS credits/refunds SYR.

As I said in my previous post - I don't get the bad guy label, as, based on what we have been given, it seems that SYR responded appropriately & in a timely manner.
I just don't agree with the way SYR is automatically separated from UPS by saying but that's UPS's fault, not SYR's. I know that UPS is the one handling the package (I would expect that the vast majority of us do); and, unless some new evidence comes out ;), SYR isn't doing anything wrong (causing packages to be delayed, or to be refused)...I just happen to feel that by offering "an in with" UPS, their name should be there with the complaint. Think about it for a moment...how many people are stepping in when the report is positive to say, "Well, SYR didn't do it, it was UPS"? If SYR is getting credit for when things go well, they should take the lumps when they don't.
 
"Ship Your Reptiles"

Posted by Mike S:
...... And that is that a company whose entire business is shipping reptiles, should pride themselves on shipping reptile perfectly, not in fixing mistakes perfectly.
Click to expand...

Sorry to spoil the party, but "Ship Your Reptiles" (SYR) is only the name of their business, and I surmise it was because "Use Us To Get A Better Discount On Your UPS Shipping Costs" (UUTGABDOYUPSSC) might have already been taken ....:rolleyes: ... or maybe was too long. Truth be told .... psssst .... its a secret...... they really don't ship your reptiles.

When SYR does get credit as a result of a proper delivery, it usually is in the form of a customer happy that SYR provided a service that allows the seller to more easily process shipping, and at a reduced rate. It is rarely because UPS got it right their normal 98% (estimate) of the time, although that the package arrived safe and sound and on time is usually the proof in the pudding.
 
Harald, two things here.

First, anyone that has shipped on anything even remotely close to a regular basis knows shipping delays happen with every shipping company out there. It is an unfortunate aspect of the industry and is to be expected from time to time. I would have to say that 99% of shipments arrive on time. To ask 100% perfection from anyone or anything is being absolutely unreasonable.

Second, how can you even begin to compare myriad of issues that people had with Repster and a late package with SYR? They aint even close or are even the same type of issues.

The reason people are not jumping down SYRs throat is because there is nothing happening here to warrant it. It is completely unjust It has nothing to do with their reputation or a "magic shield". Trust me, I dont care if it is Mother Teresa, if she screwed up I would call her on it.
 
ToshaMc said:
It could still have been included in the price of the dragons. :yesnod:
Click to expand...

What I understood was that Ed was buying some beardies from somebody, and recommended his client use SYR to get the beardies to him since it would be easy and cheap for the client.

It would help us if Ed would be more specific and include details about what happened, but I dont see how attacking his business ethics really helps anything either.
 
Mike Schultz said:
What I understood was that Ed was buying some beardies from somebody, and recommended his client use SYR to get the beardies to him since it would be easy and cheap for the client.
Click to expand...

Um no - the seller chose SYR

Mike Schultz said:
It would help us if Ed would be more specific and include details about what happened, but I dont see how attacking his business ethics really helps anything either.
Click to expand...

You must be new here - Ed is kind of known for this kind of stuff. :rolleyes:
 
Sammy,
There were plenty of similar comments about Reptster, too - packages that were refused, or arrived late. Shipping delays absolutely happen, never said they didn't...I also don't believe that I've spoken negatively about SYR. I just don't agree with separating them out from basic criticisms, while including them with the corresponding compliments.

I also pointed out that SYR didn't DO anything wrong, and that the Bad Guy label wasn't merited - heck, from what I have seen, their response to the "hiccups" has usually been spot on.
 
hhmoore said:
Sammy,
There were plenty of similar comments about Reptster, too - packages that were refused, or arrived late. Shipping delays absolutely happen, never said they didn't...I also don't believe that I've spoken negatively about SYR. I just don't agree with separating them out from basic criticisms, while including them with the corresponding compliments.

I also pointed out that SYR didn't DO anything wrong, and that the Bad Guy label wasn't merited - heck, from what I have seen, their response to the "hiccups" has usually been spot on.
Click to expand...

QFE :iagree:
 
SYR is not a SHIPPER. The shipper is UPS. If UPS fails to deliver on time, its UPS's fault. SYR to my knowledge is just a website that ALLOWS you to ship reptiles via UPS. They get a volume discount and make money by charging a little more then there discount. In other words, how can you blame them, when they are not even the shipper? SYR is basically a airwaybill and nothing more. They made it easy to ship reptiles for the regular joe.
If UPS delivers a package late, SYR gets refunded, and then so they refund you.
THEY ARE NOT A SHIPPER but a "pak-mail" type business. They just do all the work so you don;/t There is no control over if a package is late. They cannot move the clouds or fix the planes or evenhavea say in it. They just get there refund, and give you yours.
 
shrap said:
Harald, two things here.

First, anyone that has shipped on anything even remotely close to a regular basis knows shipping delays happen with every shipping company out there. It is an unfortunate aspect of the industry and is to be expected from time to time. I would have to say that 99% of shipments arrive on time. To ask 100% perfection from anyone or anything is being absolutely unreasonable.

Second, how can you even begin to compare myriad of issues that people had with Repster and a late package with SYR? They aint even close or are even the same type of issues.

The reason people are not jumping down SYRs throat is because there is nothing happening here to warrant it. It is completely unjust It has nothing to do with their reputation or a "magic shield". Trust me, I dont care if it is Mother Teresa, if she screwed up I would call her on it.
Click to expand...

There goes Sammy again with an insightful, well-reasoned and accurate post...it's no fun bashing SYR when we have to deal with facts and actualities.

As it's been said this has really (to competent readers) turned into a [Good Guy] post. Now I know that if I have shipping problems/mistakes, as invariably happens when dealing with homo sapiens sapiens, I can expect a refund from SYR, no problem.
 
I hardly think differing opinions on the responsibilities of a shipping middleman constitute something like this:

angrypeople.jpg
 
Since Eddy Boy has run off without providing much information (again), I may be wrong. From what I was reading Eddy was the seller.

Hey Eddy,

What was the point of starting this thread if you are not going to follow up and answer questions?
 
At the suggestion of someone else I allowed them to ship Shipyourreptiles.com I paid for overnite/next day red label service.
Click to expand...
OK, There seems to still be confusion on who was the buyer and who was the seller.
It looks to me like ED was the buyer see the "I allowed them to ship" and the seller (unknown) convinced ED to allow the seller to use SYR, so Ed did and paid for the red label service... it was late, he was refunded and this unnecessary thread was the result. make sense?
 
Back
Top