Info Bad Guy Todd Goode Lightyourreptiles

[Jackp308]

I have heard plenty of good things about him and his new company but that doesn't help when Im getting the bad end of his service and told that it must be fate not to do business with each other by him. I would have made this a bad guy thread but i just want to share info of my bad experience that i feel has been handled of a BAD GUY and BAD BUSINESS.

Heres how my order of 1 T5 bulb turned into me getting nothing and having to pay for shipping myself to get my refund for the damage goods I kept receiving. He is also a Site sponsor on the Chameleons Forums I would not recommend Todd Goode or Light your Reptile to anyone ever.Ill stick with the real good companies like pangea reptiles and josh's frogs that carry everything but this particular bulb.

I ordered 1 single T-5 UVB 6% from lightyourreptiles on Sat. feb. 4th. His site says it takes 2-3 business days. I emailed him following mon since I never got any type of confirmation from my order other than from paypal saying it was completed. Todd responded promptly on Mon and said it was going to be sent out Tues. I receive it thurs. and broken. Now its been 4 business days that I received since I did place it on Sat. which doesn't matter but Id like to point that out as well it was beyond what his site said.
Either way bulb is broken, I pulled it out till i seen where it was cracked about half way down took few pictures of the one end and box . Slid it back in taped it up. Yes he packed it well. That doesn't matter to me if the bulb is still broke. I sent email about the news with pics within 10 mins of arrival. I also Asked if he would like me to return bulb that day an issue a refund. Todd says he'll take my word for it and send a new one not today but the following day. So ok he sends it out Friday. I got replacement on Mon. Its broken as well. He said he double boxed it and ships all over the world so that sounds crazy to him. Ok well its broken what do you want me to do.
He wants me to ship the four ends back and will put $4 credit toward shipping. Well I don't have spare boxes tape postage labels act around I don't feel like digging though these boxes that are packed with broken glass and all kinds of insulation. I rather just ship them right back as is. So he can see exactly what I got. Just return to sender. All I do is tape it closed and return. I already have to go out of my way to mail and I'm angry as it is. I don't see why I should have to buy small box break the ends off to fit and ship back on my expense. Makes no sense when Im willing to return the package exactly as it arrived at my doorstep. He refuses to give anymore than $4 to ship back.For one I paid $10 to ship to me broken and the box says $8 now your offering only $4 for both. Told me its bad business to return the package as is. Since it will cost him to much. At this point I'm baffled that he won't take the packages as is and dispute with his carrier if that's what needs to happen. He's baffled that I won't go out of my way to get a small box and gather up 4 ends. I already had enough I just want to send it back without anymore hassle.


So I file claim at this point find a box from geckos I received last month ripped all the labels off. Dumped and unpacked all the packing from the both shipments from Todd. One bulb was easy since it was already broken right at the end I still needed to break the other end off to fit in my small box and the original one which was half way I had to break off the one end. Basically shattering glass in my living room to get what he wants the way he wants it. So broke the few pieces placed everything in box . Emailed I would be sending it out next day. Went to post today got cheapest shipping available, which was $7.01.

Just sent him tracking info mentioned that it was $7.01 for shipping and that I came out of this spending $3.01 with a headache and nothing from his company. His response is that it must be fate that we shouldn't do business together.

For as excited as I was to get this bulb since its not sold yet anywhere in america that I'm aware of and how much good things I have read recently about him, its unfortunate but makes not a difference to me. I paid for a bulb got treated like crap and had to pay in the end and go out of my way so he could see for himself that indeed they are broken. I should have just been able to tape the boxes shut and send them as is and he can take that up with his carrier not his customers.
He was shipping both through USPS priority. I don't feel its my responsibility and that insurance should be used when shipping glass in general. Even if your track record is great and you have no problems shipping across the world, that is good for you that does not help the customers who do receive this kind of service.

I have left good feedback on here for most companies that I deal with you can check my Threads I have started within this year. I honestly thought todd would have been added to the list of them good guys but after this experience who would be satisfied or happy with the outcome.

Thanks for reading my experience, I will let Todd know about his thread. I don't think he will deny any of this. Since that is how it went down and we are basically finished I have sent back his goods the way he wanted and just waiting for my refund. I also think its a bit weird to offer me $4 check since he said he is a man of his word to cover shipping when my shipping was $7.01 and the way he wanted it. . I don't want a $4 check I would like to $7.01 if anything, and if not keep it you apparently need it more than I do. There are receipts emails and anything people want. Its no debate.

Mine as well heres a few photos and emails.

First package. look at the box, its obvious why this is broken halfway down.

second bulb which was the only piece to fit in new return box without me having to manual break glass. Which I think is ridiculous having to break the bulbs when I could just return as is.

Both Boxes

Heres is the box I found and what I returned

Few of the original emails upon arrival

The pictures should come up on your computer email and you can see for yourself , lf they don't i could always have postal return package to sender when ever. Either way.

Clearly the package was not handled with care which was labeled all over.Id say this is 100% on USPS being completely careless and disregarding fragile since every package is probably marked fragile that they touch . Thanks for sending out replacement , hopefully Ill be able to get it up and running soon. Jack


On Feb 9, 2012, at 3:31 PM, Lightyourreptiles.com wrote:

Hi Jack
That is disappointing ... I am sorry.
It seems the pics will not open on my iPhone ... But I take your word for it.
I will send you out another one tomorrow.
I am not by a computer to see what your order was right now, but I will be latter.
I had a good track record too ..
Nothing broken in the past 4 months
Well no need to worry ... You will have another one soon enough.
Thank you. I appreciate your business.
Sincerely,
Todd

Sent from my iPhone

On Feb 9, 2012, at 2:59 PM, Jack Parker wrote:

Heres a few pictures. I just took. If you could get back to me soon I'd appreciate that. Thanks Jack


On Feb 8, 2012, at 10:29 AM, Todd Goode wrote:

03110240000063102269



That was the first shipment as you can see I always wanted to just return the item as is and send it right back from the get go.



Heres the 2nd shipment response

On Feb 13, 2012, at 3:19 PM, Jack Parker wrote:

Hi Todd this Is Jack , I just received the mail and the new bulb is broken. The package looks similar as the first . At this point I don't know what to do its frustrating now. Probably just going to want to be refunded through paypal as it don't look like USPS can get me a bulb successfully and id have to wait at least another 3 days to find out.I find it odd that you haven't had one broken in 4 months and my last 2 have been within a week which is a complete bummer to me. I have both bulbs and both boxes I can send at anytime. I usually order 4ft T8s bulb from Pangea Reptiles and they have never had one broken though they ship through UPS you can check fauna BOI as I write good reviews for most I do business with. LLL Reptile has had one broken bulb which was a CFL through FEDEX. I really was excited for almost 2weeks now been talking about using these T5s to everyone and the forums and it don't look like I am going to any time soon now. Which is a total let down and I'm pretty bummed that I have to go buy another reptisun now so I can add it back to my current setup as I already found a use for the one I was using since I was expecting this. Ill send you pictures that Im about to take . This one is broken 5 inches from end unlike the other that was in half. I have everything from both orders. So let me know what to do. I really wish this was an email telling you how fantastic your bulbs were unfortunately it can't maybe one day I hope to. If you can get back to me ASAP i would appreciate that. Thanks Jack

On Feb 10, 2012, at 10:36 PM, Todd Goode wrote:

They are beautiful!

Now remember, T5 are about 2x as bright and also will put out bit more of UV. 2x as much.

So please make sure... even with screening... they are back 12" - to even 18" inches. At least at first. after a month or so and they break in... you can go closer.

If it is impractical to raise them, do some shaded area off the on of the ends, HINT: you can shade the UV and not the light by putting a piece of clear plastic or glass and create UV shaded areas if you need to.
I use that clear poly plastic that is thick like people "wrap" houses in and use for drop cloths- available at the hardware store.

Now...you may not need to.

But I will pass on a few tricks of the pros on for for ya.

I was just talking with Frances Baines http://www.uvguide.co.uk/ about that just yesterday.

Do you have a solarmeter? It wouldn't hurt to check it.

These T5 are sweet! and last , you actually save $$$$$$ by using them.

Have a good night.
Todd
---------------------------------------------------------------

His response to 2nd shipment


On Feb 13, 2012, at 5:31 PM, Lightyourreptiles.com wrote:

Hi Jack.
I am sorry it arrived broken
But Wow...that is just crazy.
Since this second one was wrapped & double boxed
I am actually shocked considering how bulletproof I packed it :-0... And I pack & ship to Europe & Russia with no problems.
Hey...if I didn't know better, I would say you have an enemy at the local Post office!

Can you send those 2 back to me ?
You will not have to be too fussy about packing them since they already are broken.
Just send me the 2 ends of the glass tubes that say the Arcadia name and bulb size/wattage and bulb info. on it.
No need to go crazy and spend too much on return postage.
Once I get them I will give you a full refund through paypal.

I am so sorry this didn't work out.

You have such beautiful set ups. Thank you for sharing the picks with me.
You should be proud of your efforts.
Sincerely,
Todd

Sent from my iPhone



i Jack
No , not the whole boxes. That would waste too much money.
I just need the ends to prove you are honest as I think you are & show me that indeed there are
2 broken Arcadia bulbs there.
I am not paying or reimbursing you to send the two whole boxes back. That is poor business and a huge waste of money.
I just need the material proof Positive of 2 broken 54 w d3s . And that is a totally reasonable request.
However you want to do that with 4.00 or less in return postage back to me is up to you.....
Then I will give you a full refund and up to the $4.00 spent on return postage.
Thank you.
Todd





Sent from my iPhone



Then we go back n forth of me wanting to ship them back whole just like I paid and got them and him be confused why I won't go out of my way anymore to find small box and pack his bulbs the way he wants them. Frankly Im fed up and I want nothing to do with your company and want to send back exactly what I got by dropping it off at the post and getting my refund how that should work. In the end you see how it worked out.

Yes I got angry after the 2nd bulb and him not accepting me returning as is. Claiming its bad business to send back what he sent me ? So take it for what its worth. He may not been scamming me but I didn't get any bulb and Im out as of now $7.01.

There are more emails of us going back and forth but that basically sums it up. Regardless of how he wanted me to ship I did it and I still the one out 2 weeks later and having to write all this out.

 

[Jackp308]

some of the emails read from the bottom up if any confusion, I can do a better copy past job to make everything in order exactly but I think people can get the picture.

I got broken bulb, got sent replacement that was broken as well, we disputed how Im to return since I just want to drop off as is and he wants me to scale down box and combine packages to save money. I do just so I can get my refund. That is how it went. He gets his broken bulbs I get refund and Im out shipping cost and material to ship on my expense. Terrible experience and bad outcome for me. Im glad he don't ship live animals.

 

[Venutus1]

It saddens me greatly to have a dissatisfied LightYourReptiles.com customer....

It saddens me greatly to have a dissatisfied LightYourReptiles.com customer.
And I feel bad Mr. Parker is unhappy with the outcome.
But I also feel that I / LightYourReptiles.com certainly did the best to please Mr. Parker…
while not get taken for a ride at the same time.

I will present this for forum readers to draw their own conclusions.

1. Mr. Parker ordered an T5 bulb and it was shipped immediately to him.

2. He received the bulb in 3 days. He immediately e-mailed me back with some well staged photos of it broken.
He also stated it was not my fault because it was very well packed.
He admitted that in his original e-mail.

3. A replacement bulb was sent out the very next day based on his word.
No return was required at that time. He was taken at his word and a replacement was sent right out!
The replacement T5 was personally packed and Double Boxed by me.

4. A few days later I received another e-mail stating that one came broken too… with some more well staged photos showing a broken bulb.
He sounded slightly indignant and said that either I could get another bulb to him or he wanted a refund. And that I must respond to him “asap”.

5. I responded to him and he was told YES…he could have a full refund… or another bulb…
But before anything else happened, I would like physical proof of TWO broken bulbs.
He was asked if he would please just send back the end pieces of the 2 T5 bulbs.
Not the 2 whole 5 x 5 x 50” boxes. (Since obviously that would be silly to spend 20.00 to mail 2 boxes of that size with already broken bulbs in them back. )

6. He refused to do that.
He said he did not want to “touch the broken glass” to return anything to me.
(Although Mr. Parker seems to have no problems arranging the broken bulb(s) for his photographs.)

That is when he started getting more threatening with his tone and the bulling ecallated.

Threatening to try and hurt my business and do a post here on Fauna Classified Forum telling everyone not to do business with me… unless he got a 3rd bulb or refund.

AGAIN…. I AGREED that would be fine and explained to him that I would be happy to send out a 3rd bulb, or refund in full.
But before I did.. I need proof of the TWO broken bulbs. Not his staged photographs.

He started to insist that he would ONLY return them if I paid the 20.00 +/- dollars postage for him to return the two original large 5 x 5 x 50 boxes.
The box that the original tube was in and the replacement bulb and box.

I explained again that I WOULD gladly reimburse him 4.00 postage to comply and simply return just the ends of the bulbs to get a full refund or replacement.

This is when his bullying really started in earnest.
Mr. Parker escalated his threats to start posting negative stuff about me and LightYourReptiles.com on the internet.

(I will let the readers judge how this is unfolding for themselves and draw their own conclusions.)

AGAIN I told him I would pay to have the proof or two broken bulbs shipped back.
He insisted he wanted to send the two 5 x 5 x 50 boxes back filled with cardboard and peanuts. I advised him that would be fine...he was more than welcome to at his expense.
And stated again…all that I was asking for was that the bulb ends be put in small box and return to me.
I would pay for the return postage on that and he could get another bulb or a full refund.

7. He called. He called later that day and spoke to my business partner, Mr Griffin. I was unavailable. He advised Mr. Griffin he was “Recording the Call”. Nothing was resolved on that call, so it was left that I would call him back in a few hours.

8. I called him back as promised that evening to discussed the situation.
AGAIN offering to replace the bulb or issue a full refund….. All I need was physical proof of the two broken bulbs and re-iterated that I would pay 4.00 postage to return that to me.
He accused me of giving him “the run-around“… although all of his e-mails were responded to promptly and politely. Many with-in minutes.

9. In our phone conversation, yet again Mr. Parker refused and threatened to bully me and post “bad things” about me on this and other forums.
[I]**He seemed to relish trying to create an oppotunity to do that, rather than resolve the issue. ** [/I]

In our call, he also threatened a Paypal dispute.

(Side Note: Mr. Parker made sure to point out to me that I had ONE good/positive post here on this Fauna Forum.
But he advised me “that one would not count” against his negative one… because Jack Parker's comments would outweigh the person who posted the favorable review…? I guess?)

10. After our phone call, Mr Parker immediately opened a Paypal dispute.

NOTE: He opened the Paypal dispute under “Being sent Wrong Merchandise / Not what was Ordered” ???

11. I contacted Paypal that night who ruled in my favor stating that Mr. Parker must return the merchandise to get the refund put back on his mothers credit card.

12. Where it stands now:
He has allegedly done as was requested by Paypal and is returning just the flo. bulb ends by mail.
I have not seen them yet.

In the past 8 months, LightYourReptiles.com has only had ONLY 3 Fluorescent tubes arrive to customers broken.
And TWO of those were to Mr. Parker!
This is because I pack the bulbs with great care and spare no expense on quality boxes and packing materials. I take the time to pack all orders very well, as hundreds of satisfied customers can tell you.

It is unfortunate that I have to take the time out of a busy day to defend myself. But I will.

I also would like to note:
I have the unaltered e-mail strings documenting the chain of events with the photos that were originaly included in those e-mails.

Readers of this post are free to draw their own conclusions.
I make no claims about if someone is a "good guy " or "bad guy".

Mr. Parker's mother's credit card has received a full refund.

In summary, I take great pride in owning and operating LightYourReptiles.com and would like to thank all the hundreds of satisfied customers out there that allow me to live out my dream of owning my own business.
I appreciate your trust and your choice to do business with me.
Thank you.
Most Sincerely,
Todd Goode
www.LightYourReptiles.com

 

[Willow]

Todd's responses to you seem pretty simple. I surely would not have gotten so angry. It is silly to ship back the entire broken order when you can just ship back the requested pieces, and after 2 breaks, it is not unreasonable for the seller to ask for you to send back the ends of the bulbs as proof.

I do not understand why this became such an aggressive issue for you (The OP)

he would have paid you the costs of shipping back the ends in a small package (which you could have ripped the bigger boxes apart and just tapped up a make-shift small box...I do that a lot for shipping non-animal type things lol)

It just all seems silly, the seller had every right after trusting you without question on the first bulb, to ask for proof after 2 broken blubs.

 

[Spyral]

some of the emails read from the bottom up if any confusion, I can do a better copy past job to make everything in order exactly but I think people can get the picture.

I got broken bulb, got sent replacement that was broken as well, we disputed how Im to return since I just want to drop off as is and he wants me to scale down box and combine packages to save money. I do just so I can get my refund. That is how it went. He gets his broken bulbs I get refund and Im out shipping cost and material to ship on my expense. Terrible experience and bad outcome for me. Im glad he don't ship live animals.

I did read through your post but thought this quote would be easier to refer to in my reply. I'm sure this is a frustrating situation but I don't think a Bad Guy thread was warranted.

Bad things happen, and it's how people deal with them that make them a "bad guy" or not.

Regarding the "delay" in shipping, their websites state that items will ship in 2-3 business time, the actual time in transit could be longer depending on the shipping type. Tom might want to specify this on the site because it could cause confusion.

From the email exchange and from what Tom posted, he seemed to be very willing to work with you while at the same time protect his business from a possible scam. He gave you another bulb to replace the broken one without requiring you to return the broken merchandise. Good Guy move.

The second bulb also arrives broken. At this point, I think it's appropriate for Tom to ask for the broken ends. The cost of return shipping is generally not on the seller if it is not their fault (it was broken in transit). On their site they state that refunds will not include the amount for shipping. It was generous of him to offer $4 on the return shipping at all. Good Guy move.

If you had shipped in a smaller box, it may have been cheaper. All that is needed is the printed information on the end of the bulb to make sure the broken ones are the ones he actually sold you. You don't want to touch any more broken glass, and I understand that, but that's not Tom's fault - as you have admitted in your post and email to him. You're out $3.01, you've been treated fairly, and you make a bad guy thread.

 

[Jackp308]

Post every single email and picture sir. I have not altered anything you are a Liar if you say that. Staged pictures? what is that suppose to mean? I took photos upon unpackaging and before sending out.I told you within 10 mins of arrival I would send you the first package back and pictures. Read the email or post the ones you received that read differently as Im curious now about these altered emails you mentioned Any one with commons sense would take pictures of broken goods or anything that arrives.I do with all animals I get as well.Those are the photos you were emailed as well. I took them with my phone as soon as unpakaging it, and emailing you them. It took all but 2 mins of opening to take picture.You are asking me to break to remaining ends off not take a photo. There is a big difference. Also asking me to get my own shipping and be responsible for what reason when they are already packaged and should be returned to sender as is. Thats not my problem $20 is to much for you . I paid for it, it was broken so now you can get exactly what you shipped to me back. I still don't get that was hard for you to swallow.

Also I don't think it's your fault directly as it was packaged nice and the first box looked like it was crushed. I don't think you are shipping me broken bulbs if so it would be highlighted red and BAD GUY thread. I don't like the way it was handled or the outcome so I don't care for you or your business. I didn't get what I paid for that was all.

I order plenty of things from reputable people/ sponsors of chameleon forums and members on FAUNA and Kingsnake I spend lots of money and have a good track record and always send a good comment on existing thread or make my own for them. So trust me when I say Im not out to rip anyone off let alone you for a $50 bulb . Im a stand up guy as it gets.

Also since you make all these claims ,Show me and everyone else where I threatened you about a 3rd bulb as well that never happened. You are lying again. Refund was inevitable I got broken light bulbs why would I threaten you. Yes Im going to leave feedback after our transaction and yes I let you know.

I never once asked for a 3rd bulb or threatened you about anything though. I actually told you I was going to be promoting your bulb and giving you good feedback prior to the 2nd bulb breaking and I was patient until the 2nd one came broken. Then I was pissed and wanted it taken care of asap .
As we were both talking back and forth prior to shipping as I was saying how excited I was and been talking about getting it all week. so stop saying stuff that isn't true. I did tell you I was going to leave feedback and I did after it was all said and done.

Im here on Fauna and Chameleon Forums calling scammers out left and right so yea I get pretty heated when I feel that what you are accusing me of that category of scum with staged photos and not doing things your way. So I don't know where you are coming up with your info but you're wrong. It is what it is plain as day. I didn't get what I ordered it was broken. Yes that is in the pay pal dispute also broken lightbulb. My option didn't say Broken light bulb. I checked the box damaged inside damaged outsitde so stop acting like I was being deceitful in anyway because I was not at all. Check the notes to paypal its commented broken light bulb as description . So post that to if you have something different for some reason. Which would be a lie again.


You never once tried to accommodate me. If so post everything from date of order till the very end.Which I summarized in my first post.
Only thing you offered was $4 postage That was it.



Have a good day todd don't forget Im looking forward to seeing
your unaltered version from day one to end. Or how I staged pictures . Glad I will never have to deal with you as you say that must be fate.

 

[Jackp308]

I offered to send back from my very first email. Within 10 mins of opening first package heres pictures and I will return as is to sender.

That is exactly what any one would do? Right. Yes I got angry by the 2nd bulb. Its not my job to get a new box and break ends off. I will send as I got it. Plain and simple. Either way I got sent broken bulbs and I paid out of the pocket to return that is what it comes to and that if that is the best resolution of how things work that really is crappy regardless of my attitude.

 

[Jackp308]

Also I made it an INFO thread Of BAD Guy and Bad Experience which I definitely had. Nobody can say I haven't.

If I thought he was out to send Lightbulbs broken and screw me over it would have been in red BAD GUY and not info.

He has every right to have proof that is what I wanted to give him from day one first bulb 10 mins upon arrival. I guess Im not used to returning things and having to be responsible for the shipping. I have never returned anything EVER. So maybe I should have just sent his packages back and paid the 20 bucks and called it a day really.

Its over I did not like the outcome and I don't see anyone that would so Im not dealing with him, Ill continue to not recommend him and that is my opinion.

 

[Spyral]

Sorry, it is not a Bad Guy thread. I apologize for my oversight.

 

[Willow]

Info tag or not...the title you typed in says Bad Guy, little self explanatory on that one.

This really is a sad thread, as it could have been an easy fix for anyone willing to spend a little time and effort into a situation that didn't actually seem to be any of the involved party's faults....

you're acting as if he broke the bulbs before he sent them (yet admit you don't think he did) when in reality they most likely broke in transit....that is just as much a hassle on HIM as it is on YOU. Yet you were the one unwilling to take a little time to send the requested pieces back to him because you feel it should be the entire package or nothing at all???

 

[Jackp308]

Yes Im sorry you don't see my experience as bad Im not here to debate it unless some one says what I have said is incorrect which is not. This is info for the public to read my bad experience with Todd Goode and lightyourreptiles.com. I said I have heard nothing but good things but its unfortunate because that doesn't help when Im getting put out and I really would rather of been having the bulb and posting good things about him and his company.


USPS have insurance ? They could have gotten their 2 broken packages that they delivered and I shouldn't have to pay or go out of my way to make shift or do anything he shouldn't be out 2 bulbs is exactly what I think should have happened. I mentioned that from the fist bulb when asking to return if he could contact the shipper as it was clearly not handled with care . obviously he is not sending me broken bulbs unless they are broken when he is packaging them I don't know and I doubt that with his track record. I have no clue I just know that they get here broken and thats what matters to me . the first box looks like someone dropped a bowling ball on a package that says glass and fragile all over it.

Never once said nothing at all or ever denied returning anything ever at all. I just wanted to ship back entire package as IS YES. . Call me lazy angry or crazy but I thought that is normal to return things to sender as is and felt no obligation to go out of my way when I can just tape closed and send.
I thought about it the next morning when I was calm and I did as he asked. Either way I would have still been out $3.01 with no bulb. and 2 weeks of waiting and having to do everything everyone asked me. So I still would have called it a bad experience no matter what.

 

[Willow]

I agree being out shipping sucks, but it is standard practice. I was unstatified with a snake order once, got a snake that wobbled very badly. I shipped it back the next day and got refunded what I paid. Which meant the shipping of the snake back to the seller, was at my cost. I lost $75 bucks and got NOTHING.

So as I understand losing out on shipping sucks...but it's pretty standard to not cover shipping back on refunds.

 

[Jackp308]

yes I understand that now, honestly I was and am still just irritated and frustrated with the whole situation. I didn't find it fair is all. I think carrier is responsible at the the end of the day so they should be having a bad day not me. Then he made me feel uncomfortable the way he was wording things like I was out to get him , since I didn't do things his way from the get go.Now Mentioning altered emails and staged pictures and deceitful refund in paypal? Blows my mind to as that is all nonsense. I was angry and being stubborn, I had it set I was only returning as is nothing more nothing less.Even if I was going to be out the $20 just so he could get back exactly what I got and could see everything just like i did. I slept on it calmed down and did what he asked the very next morning. So really wasn't all drawn out.

I also understand very much Any business needs to be on their toes, but he is clearly misunderstood if that was at all his concerns with me. I do need to calm down sometimes before reacting Id say but I really did get crappy outcome from my order.

I hope people can understand where I am coming from. I wasn't set out to label him anything but a good guy from the very get go .


Well Im done here, unless for some reason their is discrepancy of any of the facts that I have stated. Have a good day everyone Jack.

 

[Jackp308]

You do lie a lot for absolutely no reason?

In our call, he also threatened a Paypal dispute.


10. After our phone call, Mr Parker immediately opened a Paypal dispute.

NOTE: He opened the Paypal dispute under “Being sent Wrong Merchandise / Not what was Ordered” ???

11. I contacted Paypal that night who ruled in my favor stating that Mr. Parker must return the merchandise to get the refund put back on his mothers credit card.

12. Where it stands now:
He has allegedly done as was requested by Paypal and is returning just the flo. bulb ends by mail.
I have not seen them yet.

You seem to take everything as a threat todd. I ended our conversation as I have nothing more to say to you I will take this up pay pal. That is not a threat that was what I did. Here is my dispute that I

2/13/2012 18:43 PST - PayPal: Buyer escalated this dispute to a Claim.
2/13/2012 18:43 PST - Buyer: Received broken merchandise. Shattered T5 ligtbulb shipped through USPS Priority by sellers choice.I Took pictures, and notified seller.I Offered and willing to ship back broken bulb as the way I received it. Would like a total refund as I received completely broken unusable product.
2/13/2012 17:56 PST - Buyer: Received broken lightbulbs, willing to send back package to seller as is.

Disputed Amount:
$52.97 USD
Buyer reason(s):
Externally Damaged
Internally Damaged

"After careful review, we have determined that you are eligible for a refund."


So stop with your tales, sorry you don't make everyone happy but don't going around making things up.
As most of what you say is me threatening you. Please show us these threats and false accusations. I agree that I was frustrate but found it funny after rereading your post how much of a lie most of it was. Don't quit your day job.

I did everything any one would do other that maybe get a little more frustrated. Im glad you wrote such a nice looking response in a good manner on here but most of it is BS seriously. Just so everyone can see. This was my claim exactly how Ive been saying. Im sorry it was hard for you to understand I just wanted to ship back as is from the get go. How was pay pal honored in your behalf your are completely lying about that too?


0311 3260 0001 77727 6233 USPS There's your package. I sent it the cheapest route as I already told you. Maybe I staged that to right


I never said anything about recording a phone call jeez Id probably have posted that to if I had i actually did. I have posted everything you just write all nice and post a bunch of lies. Good for you. Show us some of these threats I say your full of crap sir.