• Responding to email notices you receive.
    **************************************************
    In short, DON'T! Email notices are to ONLY alert you of a reply to your private message or your ad on this site. Replying to the email just wastes your time as it goes NOWHERE, and probably pisses off the person you thought you replied to when they think you just ignored them. So instead of complaining to me about your messages not being replied to from this site via email, please READ that email notice that plainly states what you need to do in order to reply to who you are trying to converse with.

  • IMPORTANT! PLEASE READ!! About the Google Adsense ads being displayed

    =====================
    Posted 08/15/2025
    =====================


    Yeah, I know. They are a pain in the butt. But they pay the bills to keep my server running. Just a fact of life, I am afraid.

    Want to get rid of them? Simple. Just become a Contributor level member or above and they will be gone. -> Please click HERE."

    Is that too much for me to ask of you to keep this site running? Well, sorry about that. I too wish I could get everything for free. But alas.....

    =====================
    Addendum: 01/10/2026
    =====================


    Google Adsense ad revenue for December, 2025 was just $30 over the cost of the lease for the server running this site. So, in effect, the money providing the incentive for me to continue running this site is coming SOLELY from the paid memberships and sponsorships here. Which honestly ain't much....

Bad Guy Beware: Mitchel Lack and Outlaw Exotics

coachgraham33

New member
Joined
Feb 12, 2017
Messages
13
Reaction score
0
Points
0
Age
57
Location
Orford New Hamshire
I have tried for a long time to stay out of the negative posts in the reptile world, but can no longer stay quiet. Please do your research. Do not do business with Outlaw Exotics and Mitchel Lack. He stole $475 dollars from me for a 7 slot 41 qt rack he was supposed to make for me. It was fully paid for including shipping in late February. After many excuses why it couldn't be shipped, and just as many promises that it would be taken care of it is now June. He has refused to send the paid for rack, and also refund the money. (all documented) Turns out after talking to PayPal it seems that money is taken, goods are not delivered or are broken, he keeps the money , and PayPal makes up some of the difference to the customer. If it is dragged out to long with all of the promises, then even Pay Pal won't cover it, and he walks with the money. I have seen the accounts, and know. I will have to move some of my animals that are family because of this. I needed the rack to move them For those of you that have character, and honor in the trade, I really appreciate you and applaud your efforts. It took me awhile to get back in, and I don't want this to be the way it goes! Those I have worked with or bought from, thank you. Means a lot to our family!
 
James can you provide those documents here please?
I hope you have gotten your money back from Paypal. Please notify Mitchel of this review.
 
payments

Payments to Outlaw and Mitchel Lack
 

Attachments

  • screenshot1.jpg
    screenshot1.jpg
    24.6 KB · Views: 538
  • screenshot2.jpg
    screenshot2.jpg
    16 KB · Views: 531
  • screenshot3.jpg
    screenshot3.jpg
    17 KB · Views: 527
Sorry to hear that, James. Was there an agreed upon date for shipping the rack? It also helps your case if you can post the communication between you and the seller. Have you filed a dispute with PP? Or is it too late for that - it kind of sounds like that's what you're saying. If you used a credit card to pull the funds from, you might be able to file a dispute with them also.
 
Done all of the above. Thank you Was two weeks, then turned into 4 months. I have payment receipts, and a long thread of messages Trying to stay positive about all this.
 
James can you please post the thread of messages between you and Mitchel?
 
All out there!

FEB 21ST, 6:56PM
ship info? Hope all is well!

All is good just been sick in the hospital since last Wednesday. Everything they give me med wise makes my blood sugar skyrocket which isn't good for a diabetic.
Yikes. So sorry. Let me know what I can do,
This is my week off Flexible now

You have done everything you can bro.
I've just gotta get on my feet lol
Maybe some bowls! haha

Lol I might send ya some bowls
haha Take care of you! If I ever see the rack, it will be awesome!

Oh you will get it brother. I want a long and happy relationship. You are a great guy and want you to have the best my friend
FEB 22ND, 10:24PM
Hope your feeling better! Prayers your way!

I'm getting there. Sugar has been over 700 the PST few days because of the steroids theyhve been giving me for the pneumonia
oh my! Prayers your way! Dont worry about me. Maybe throw in some bowls. hahaha Let me know if I can help. Best wishes!!

I'll definitely put some bowl in there for you bro! You have been great to work with.
I have sucked! Just get better! I want to get my animal out of the crap Racks! want to ass a few bloods

Ass a few bloods huh?
haha Add a few bloods!

Lol
FEB 24TH, 7:31AM
Wish I could afford the 28 from you. or even a second 41 The one I have is crap. The bins barely fit and its hard to maintain humidity. Ticks me of!
FEB 24TH, 4:08PM

Yea its crazy how people will do you
yup! feeling better?

Hoping to go home today
Sorry man! Prayers going out! What would be the perfect blood rack?

74qt
Damn! What does that run and look like?

They are huge my friend.
5 tub is like $350
Just add a tub. Lol
Huge!
Ill stick with a 41 and then some cages!

Lol
FEB 26TH, 9:17AM
Think we will get it out this week? You make it home? Doing better?
FEB 26TH, 11:18AM

Made it home still sick but doing better
Good to hear, at least the better part! Good thoughts your way!

Thank you,
MAR 1ST, 9:09PM
How things Sir?

Going great will have your tracking Friday brother
MAR 3RD, 1:14PM
You doing ok? How things?

Things are good. Buying shipping labels today to get everything ready for the pick up.
nice! Cant wait to move animals out of crap rack! Diablo just shed He is a bit of a butt! haha

Lol
MAR 5TH, 2:57PM
You doing ok?

Yea getting back on my feet was rough but I'm back on my feet now. Have a tracking number for you at the office but I'm at a show this weekend evening trying to make some money. Lol. Will get that tracking sent to you asap tomorrow once Im back brother
no worries! Get yours at the show. I will help promote. Good thoughts your way! Keep an eye out for cool stuff! If we can complete this, I may need to hit you up again soon! OUTLAW!

Will do my friend! And thanks for being an awesome customer
not awesome, just loyal and in need! Also vert grateful and appreciative!

Thank you
MAR 8TH, 6:17PM
MAR 9TH, 11:38AM
Hope all is well. Any updates on the rack? Have a great one today!

Yea I've got everyrhig packaged waiting on fed ex. Been waiting on them for 3 days now and each day I get an excuse as to why they haven't picked up. So I'm taking all 26 cages and racks to the hub Tuesday and talking to a corporate manganer about their services. This is crazy! Have $3k worth of packages sitting here and can't get them to pick up
MAR 9TH, 4:19PM
OK. Really kinda need it. Sounds like a frustrating deal. Staring at the crappy 28 rack I have here makes it even worse,.

Its frustrating on both our ends
yes sir! I have had bad luck so far with animal housing. argg I may be cursed Animals need good housing

Yes they do.
Cant win

You will brother. You will
MAR 14TH, 2:32PM
Snoiw is deep and going to get worse. This sucks!

That's what I've heard man. Its getting crazy down here as well
MAR 15TH, 7:49PM
Any good news?
MAR 15TH, 9:24PM

Not really. Gf being admitted to the hospital
MAR 16TH, 7:46AM
Very sorry to hear that. Will say prayers for you all
MAR 17TH, 6:05PM
Things getting better? Been sending good vibes. Any Rack news?

Haven't seen any updates on the rack or the cages I've shipped out but things are looking up here in the hospital for her
Will keep saying prayers. Best wishes. If you have a tracking, I will look out for it. Let me know if I can help in any way!

I will. Thank you
MAR 18TH, 1:29PM
MAR 19TH, 1:26PM
Everyone ok?

She is back home finally
Good news!

Yep great news.
Thankful! Good to have faith
MAR 19TH, 3:14PM
Will we see the rack this week?

Should. If not FedEx done messed up lol
Any tracking info?

Yes but nothing has been updated
Hummmmm I really need a 28 too, but I guess lets see if we can actually get this here. Wishing you all the best!

Definitely and thank you
Thank yu. It is very needed. Like I said, I am very loyal! I really want this to work out and more in the future

It will for sure
MAR 19TH, 5:37PM
MAR 20TH, 4:56PM
May have a take in animal inbound. Needing a place to put them. Hope everyone is feeling better!
MAR 22ND, 10:58AM
Any updates? how's everybody's health
MAR 22ND, 2:18PM

Still here with family
But should be going back to the office tomorrow
MAR 22ND, 6:06PM
I am looking forward to hearing you are all back and happy and healthy. And seeing this sweet rack! ��

For sure bro! I am praying every day lol
Yes Sir! Me too, and my wife wont let the snakes free roam in the house. Says I have to have a rack! Can you believe it? ha

Lmao
I look forward to hear about both!
MAR 23RD, 7:14PM
MAR 25TH, 6:17PM
Saying prayers! Hoping for good news soon!

Well they are sending my grandmother off to UAB hospital or Vanderbilt for more tests
Sending prayers! Stay strong! cage cleaning here. Making room!

I'm certainly trying to my friend.
Health and your family most important! My kids have made room for the Rack. They are going bonkers about what to put where. Take care of you and yours! Faith! Let me know if I can help!

I appreciate everything you do brother. And I certainly appreciate your patience with me on the rack seeing what has happened in the past
Past is past. Will sing praises when It arrives! You and your families health is more important!

Thank you
MAR 26TH, 5:28PM
Send me a ETA when you can, as I want to make sure I have help to get it in and set up. Ready for nice! Sending prayers! Best wishes!

Will do man
MAR 29TH, 12:06PM
Things looking good?

Working with FedEx on getting shipments lined up. And then it will be on its way bro
MAR 29TH, 6:09PM
Much needed! Thanks. Ever done a monitor care?

Yep I've done several
MAR 29TH, 8:07PM
Have VE-100 ready for rack. potential snake customers too!

Nice! Those VE thermostats are awesome.
get it here and we can work on monitor cage! ��

Working on it my man!
APR 1ST, 5:52PM
Cleared out space, and possible snake incoming. Hopeful this week! Hope all is well with you and yours!

Everything is getting better bro
just excited to have something that works! Along with you all to be healthy and happy!

Thank you
APR 4TH, 11:57AM
A good week?

Its looking like it will turn out to be a good week.
Yahoo. I hope for me as well. I could use good news

Hopefully I will be able to give you good news in a day or to
Two
Thanks. I was looking at one of those racks for Ve-175 tubs. Something as the bloods and few Retics get bigger.

Yes those cost like crazy. Cheaper to just get 4' cages
nowhere local around me. Not that skilled myself ��
I would like cages for the few Retics I want to keep
Herptastic had some racks. Shipping would be redonkulous for cages I would think Would like better

Cages are better
Wish I could drive down and pick some up!
APR 4TH, 5:29PM
black 6 footers? nice

Thanks.
what do those run again?

6x2x1 cages are $300
With locks, heat panels? ? I may need to drive! For the Retics

Locks are included heat panels are extra.
Stackable? One thermostat run al if three cages? I am thinking

Yep
Thanks Sir Hoping good things for days ahead! Best wishes to you all! Looking foeward to it!

Thank you and so do I
APR 6TH, 4:53PM
APR 8TH, 10:41AM
Think we can get it here this week? Need it Hope all is well

I will definitely try to
APR 13TH, 4:36PM
I hope all is well. I hope we can figure this thing out. I have a hold on an animal for my son, and no where to put it. I sent the shipping payment on Feb 12th. much happened, I know. Need to know that this is going to happen soon. I have faith and a lot of [patience, but to be out money and no rack is hard on this end. Especially after the crap job by the other guy. Is the family ok? Let me know! As always, wishing the best! Yes weekend!

Family is getting better still have far to go before we figure out what's going with my grandmother but she is in good spirits. I appreciate your loyalty and patience my friend. You will certainly be receiving a great rack
Soon I hope. I had thoughts on cages. Needed
Will continue to say prayers

Should be soon my friend. And thank you
APR 16TH, 9:21AM
WIsh you a very blessed Easter!
APR 16TH, 8:27PM
ready!
APR 17TH, 1:31PM

Nice and thank you. Phone was messed up yesterday and most of today
Would be nice to get this week as I am off. and have time to set up. Need to move a few animals. Have a great Monday!

I'm trying my friend. Its been crazy dealing with the shipping company.
APR 19TH, 3:29PM
Questioning heat on Crap rack. Need the real deal from you! Small, but I care. Best wishes!

The small things always count. Something small goes wrong could end up being something major.
Need it here. Would love to have a pair. Need to make it right for the animals. Best wishes

I'll get this one there ad then we can start working on other things.
Please!!! Thank you!
APR 21ST, 8:35PM
Need god news. Have animals that need homes. Hope all is well! Blessings!

Will have you some tracking info soon my friend
APR 26TH, 9:39PM
APR 29TH, 1:58PM
Next week is about as far as I can stretch this out. I have animals that need housing, and don't have the money to throw at another rack. I was hoping for some ongoing business. Will need racks and some cages. Is Outlaw going to be able to get this done? I am a man of faith, and much patience. I am hoping we can do this. Thanks Sir! Wishing the best for you and your family

I apologize man and I appreciate your faith and patience with me. I'll get it out to you this next week.
MAY 2ND, 7:19PM
MAY 8TH, 4:23PM
Hola. We looking good to go? Need to make this happen. Shuffling animals. I hope family and all are well.

Getting there. And yep should be good to go
Great! let me know details and I will make sure ready here! Thank you!
MAY 8TH, 5:46PM

Will do
MAY 9TH, 8:59PM
MAY 11TH, 9:42PM
,? Need info

Info?
When arrival

Send me you address. Want to make sure it gets to you.
MAY 12TH, 9:27AM
330 Camp Munn Rd. Corinth VT 05039

Thank you
Hope all is well
MAY 12TH, 6:28PM
All things ok? Are we going to see a good ending to this? I am wishing the best!!!!

You and me both bro. And yes we are both going to see a good ending
MAY 13TH, 3:35PM
Thanks
MAY 17TH, 9:10PM
Shipping info? Thank you
MAY 19TH, 8:07PM
Need rack this week or a refund on the expenses. I have animals that need to be set. Please let me know which you are able to do Hopeful, but this has taken too long. I can't do anything with money tied up. Thank you. I hope you and yours are doing well!
MAY 19TH, 9:22PM

I am trying my friend. Grandmother seemed to be doing better and has been rushed back to the hospital a few times in the past week. Now they have admitted her for obswrvation. Ended up doing surgery yesterday morning and now she isn't doing very well. I am trying and have no intentions of screwing you over bro. I apologize
MAY 20TH, 6:13AM
Our prayers are with you and your family. I understand If it is easier to just refund the money, we can just do that. I would rather have the rack, as it is very needed, It has been a long time, and would like to get this completed. Again prayers and thoughts are with you and your family. Stay strong, have faith!
MAY 21ST, 4:14PM

Thank you.
Let's get this done. You will have an allie here! I am a loyal dude. Good week ahead! Blessings to you and yours

We will get you this rack ASAP.
MAY 23RD, 6:41PM
Sending prayers and positive thoughts. I hope things are going positive for you and yours!~ Have a few animals that I need to bring in here. Need an ETA when you can. Next week would be ideal, Thank you Sir!
MAY 29TH, 8:28AM
Wish the best om this Memorial Day. Enjoy and be safe. Please send me the shipping info for this week on the rack, or refund status to paypal. I need this done Sir. Appreciate making this right. Stay safe
MAY 29TH, 4:53PM
Thank you for getting this done this week. I have saved conversations. Prefer this get done right. Thank you

It will. And thanks for the vieled threat on the saved conversations
No threat intended or needed Just need things done. I am in good faith and will continue that! Blessings to you and yours! on this Memorial Day!
JUN 1ST, 5:10PM
I have animals that I can no longer hold off on moving. I need the rack or refund this week please. Thank you. Let me know if info is needed. Shipping info appreciated Best wishes for your family!

I am working on getting there. Trying to make sure it arrives in perfect condition. Don't want fed ex messing this one up bro.
JUN 9TH, 6:31PM
Updates on getting it here? I need it. I have animals,, I need to move. I appreciate you getting this done. I Hope all is well. Thank you

Yep got the packing stuff today. And going to get it packaged up and sent out this next week. Sorry for the delay and thank you for working with me. If you would like you can also do a charge back and get your money back as well for the long wait.
Lets just get the rack here. Thank you!

Will do
Please make this happen. All was done in good faith! I will need more racks and cages, and was hopeful. My animals deserve my best effort. Want to promote the positive!

I will definitely take care of you. I apologize for the wait and will try to throw in a little something extra for you man.
WED 5:56PM
Good news? hope all is well
THU 10:09PM

Did you pay friends and family?
Yes Why?

I thought you sent it as a regular payment cause it took 21 days for the funds to be released. I remember having to call PayPal about them holding the funds for so long.
One payment was(the first), the others were friends. Is there a problem? All has been paid

I have been trying to figure out a way to get it shipped without it getting broken because fedex has broken nearly every shipment I have sent no matter where or how well I have packaged them and then have found loopholes so that they don't have to pay the insurance. I thought you only sent 2 payments. One for the rack and then the one for the shipping which you have already done a charge back on correct
I have received nothing back. If there is issue, please just refund the money directly. I can no longer keep doing this I made one payment for rack, and one for shipping. Please get this refunded or rack here. Easy to refund money. , you said easy to send rack. I will look for refund tomorrow to my paypal You have almost $500 dollars of my money with multiple guarantees of a great rack.Please get this done.

I'm trying to find the transactions
This is crazy. You said it was coming out. There was a payment for rack price, and there was a payment for $190 somthing shipping

That's the only 2 incoming transactions that PayPal has on record of. Does your paypal have any others? If so please screen shoot them so I can look into it with PayPal
Paid with
VISA x-1745
You'll see "PAYPAL *OUTLAWEXOTI" on your card statement.
Ship to
James Graham
330 Camp Munn Rd
Corinth, VT 05039
United States
Transaction ID
6EW17741JC0327815
Sent to
Outlaw Exotics Inc.
Note to Outlaw Exotics Inc.
Sorry this has taken so long. Sold a kidney to make it happen. Thank you Sir! Feel free to throw in some bowls. haha Wish you the best!
Details
Sent to Outlaw Exotics Inc.$190.00
Total$190.00

Ok that means you paid directly through PayPal and not f&f. So you can do chargebcks for all transactions and get full refund
I am tired of this. If all is not refunded tomorrow, it goes public, and I will call authorities. I have records or all, and all that you have said. Beyond disappointed. Every group will have all of this. This has been ridiculous. It has cost me a lot Copies made. I will check for refund So disappointed in all of this
I should not be inconvenience. The refund comes from your end. I appreciate you handling this now. Thank you

Told you how to get refund. You need to create a dispute and the escalate it right afterwards. With paypal being negative that's the only way I can get you your refund I sorry but that is all I can do at this point. I am offering a solution so that you lose no money. Authorities can't do anything when I am trying to get you a refund. This is why PayPal always sides with the buyer and has buyer protection. So please instead of making this more tgn why it is just get you your money back.
You can send money back through pay pal

You want to see why this is the only way I'll show you.
Not if your account is negative.
My account was almost $10k in the hole and I am tying to get it back out of the hole. But I can only do that once I've taken care of everyone. You included.
So you took my money, failed to deliver the product, and now cant return the money. Bad karma, Beyond disappointed The world will know no one else should have to have this happen

This happened because I hired the wrong the people to work for me. I m sorry I never intended or this to happen. I've never had this kind of thing to happen I the 15+ years I've been in the hobby. Not to mention the money I've lost with fed ex. If you'd rather take this public I can't stop you. But again this is all I can do at the moment. I am tying to get you a refund instead of just saying screw it and doing you the way the other guy did you. At least I'm being honest on what has happened.

I'd appreciate it if you would keep the banking screenshot out of the publics view.
The main payment was sent too you as a favor as a friend and family and not able to dispute. There has been nothing done on the $190 shipping payment. I will leave it to you to get that money back to me in the next few days. The rack price, and shipping. All will be respectively kept private if things are returned by this weekend. Thank you for getting it done. I will be checking pay pal. Good night

Does it look as if i have $9k to pay paypal and then the rest to send you as well because that is the only way i can refund you that way. Ive checked every tractions back to last september. Those are the only ones paypal shows at all.
Price of the rack plus shipping. You can send to my PayPal. This weekend. You know the price and what I paid. Please get it done. I don't want make this public. Please get it done.

Im telling you how we can get this done. If you wont even try then there is nothing i can do . Make it public. I dont care anymore. Have a good night or do as i asked and get your money back and then we can go our seperate ways. With account being negative like that i have no other options. Sorry for waisting your time.
FRI 12:42AM

Here are all three transactions. The shipping transction you started a claim and it is pending the first payment you sent as a direct payment via Paypal so it can be filed As a dispute for gw full refund as well. The only one that was sent f&f was the $75 payment. So you have the ability to get everything but $75 right now and as soon as I get the other $75 I'll send you a cashiers check. Only thing I can do to make this right.

FRI 2:50PM
$275 dollars cannot be disputed through PayPal because time has lapsed since it was paid. It lapsed because you said it would be completed. I expect the $275 to be refunded immediately as well as the other disputed $190. This should not be an issue. You took money, repeatedly said you would deliver on it, and then did not. I trusted that you were of goo
 
I Turns out after talking to PayPal it seems that money is taken, goods are not delivered or are broken, he keeps the money , and PayPal makes up some of the difference to the customer.

Did you file and receive some of your funds back from Paypal?
 
Is this suggestion about creating a dispute coming from your seller?
Told you how to get refund. You need to create a dispute and the escalate it right afterwards. With paypal being negative that's the only way I can get you your refund I sorry but that is all I can do at this point. I am offering a solution so that you lose no money.
If your seller is telling you to open a dispute to get your money back he is right.
Did you pay part of the what you owed via Paypal using friends and family? If so, there is no buyer protection through Paypal for that part.

However, you can file (for 180 days after the transaction) and escalate through Paypal for any regular payments. It does not matter if a seller does not have Paypal funds to cover. What happens is if Paypal finds in your favor, they (Paypal) will pay you and then they go after the other party themselves to recover their funds.
 
File not received charge back with PayPal. You have 180 days,and if not received yet they will credit ypu back 100% and put his account in. Negative
 
The above link to Mitchel Lack is the wrong Mitchel Lack. This is actually his profile:
https://www.facebook.com/OutlawExotix
Im sorry you got burned, and I hope you get your money back. Ypu are not the only person he has scammed, unfortunately. This guy is local to me and occasionally I run into him at local shows.
I'm just glad he finally stopped advertising his "business" so more people don't get burned.
 
Back
Top