Reposting, since apparently the posters on the thread missed this, or didn't read it.
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This is a slightly altered version of Shauna's narrative of what happened, representing my position, though as I've stated I don't refute any of the screenshots.
1) A chameleon was sold to Shauna as Ambanja.
2) The chameleon was sold to Shauna as Cyclone (our breeder) and Grimbold (a female we purchased as Grimbold).
3) Shauna was assured later that the Ambanja was sired by Cyclone for sure, but not from a Grimbold female purchased directly from Kammerflage.
4) Chameleon was NOT listed for sale as a lot on Fauna (thread deleted) as F1 faly -- but was shown as a representative male from the same pairing, but the older clutch that he hatched from.
5) When lineage was questioned by James, Panther Co assured that he is F1 faly from WC parents, but no guarantees will be given on lineage, since he's a F1 and James has already questioned lineage of the line based on the oldest male sibling.
6) Panther Co. tells James that the cham in question was in the wrong cage and they didn't know it was from the same clutch as the other falys.
7) Chameleon sold to Lam as F1 faly without being given history of animal.
8) When questioned, Panther co asks Lam where he got the pics of the "faly" that was previously sold as ambanja (since we didn't take them) before explaining his partner for mixed up the babies from clutches of differing locales (when separating alphas from clutches of similar ages... note we have ~250 babies hatching each month).
9) Panther Co told Lam that Shauna was sent the wrong locale (although Shauna was not informed of this.....in fact, they assured Shauna that her male was showing teal coloration from his strong Cyclone (ambanja) influence -- because at the time that's what we Panther Co believed. And Cyclone is/was quite often mistaken for a Faly, so that's not so surprising.
10) Joshua Illencik realizes that his male may also be from a female that Panther Co didn't buy directly from Kammerflage.
11) Although in a previous screenshot, we see Panther Co confirming that Joshua's male is from the same pairing as Lam's older male (he was from a pairing with Cyclone and a female sold to us as Grimbold), we then see Panther co stating in a later screen shot that Joshua's male is NOT from the same clutch as he was represented he was sold to Joshua.
12) Ron also has a male confirmed to be of misrepresented lineage, though Ron had inquired about a Kaepernick male, with no concern about the Dam's sire. Panther Co says Ron could realistically '"just list the offspring as CB ambanja" and guarantees we'd even buy the clutch. That was among options including a full refund. I [Josh Pritchard] also ask him not to make any posts that would misrepresent what happened.
Full refunds were given promptly.
We assumed responsibility for several mistakes -- which boil down to us selling offspring as being from our breeder, Cyclone, and females we bought as "sired by Grimbold" -- but not directly from Kammerflage. We couldn't prove the females came from Grimbold with certainty, so in face of that, we offered refunds promptly. We sent prepaid shipping labels and issued full refunds.
Most of our chameleons sell in lots, but, as I think is clear from these screenshots, all chameleons we sell individually effectively come with a full satisfaction guarantee -- even though we don't advertise it. I think most of our customers are quite happy, but any that are not are of course encouraged to contact us.
Thank you.
