DarksideBoas
Member
*grins
Sorry rich, but i think you're right....lol
Sorry rich, but i think you're right....lol
Hello Bill,
After speaking to you a week or so ago about the boa that you sold to Stephen Kennedy. I told you he had sent me photos of the snake to identify it as one that came from our bloodline. It was obvious from the photo that it was just a normal Columbian Boa. I know over the past year you have bought a lot of baby Boas from us, but after checking our invoices, we did not sell you any Hypo Hogg Island Boas over the past year, in fact your last invoice was in March where you purchased 13 normal Boa constrictors and a pair of Bolivian Boas. On the normal Boas you were charged $70.00 each straight through and although they were from Hypo to normal breedings, none of these were represented to you as being Hypo or even questionably Hypo, just nice colored, well started, normal baby Boas, hence the price @ $70.00 each. We have always had high regard for you as a customer, you have always paid well and always were as good as your word with us, and we have had no complaints as far as our business dealings have went, however, if you sell something to someone as something other than what it was represented to you as, and our name gets dragged into it, we feel obligated to try to help resolve the issues. After talking to Stephen, he seems like a very nice guy who isn't prone to flying off the handle as you suggested he did. He only wants to clear this matter up and get either a refund or a replacement for the animal he has ended up with. After my conversation with you, the same day of talking to Stephen, you assured me that you would settle it amicably, with no problem. We all understand, mistakes can happen, and as long as they are corrected to everyones satisfaction, no harm done. We have recieved several additional e mails from Steve, he does intend to pursue this matter, and we would like to see this settled peacefully before it escalates any further. I hope you will let us know how you intend to proceed with this matter.
Best regards,
Chris McQuade
Dear Mr. Kennedy,
My name is Stacy and I am Bill's wife. I have turned all of your e-mails and taped phone messages over to our sherrif's office. Please stop harassing and threatening our family or we will be forced to take legal action. If you would've handled this problem in an ample amount of time, then Bill would've sent you your money back or a replacement animal, or both, regardless of your reason. My husband gives away almost as many boas as he sells. This is our hobby and we do everything we can to assure 100% customer satisfaction. Mentioning the BOI to my husband was the wrong thing to do. That site is better known as the "Board Of Idiots" in the real reptile world. Your actions in the beginning and your threats have only pissed my husband off. The boa you bought is the result of a hypo to hogg breeding. It is one of the more normal looking offspring and was not misrepresented in any way. My husband said you have never even sent us a picture showing the animal in question. You have only posted slanderous and libel information and have now threatened us. We have spoken to our Attorney and he has assured us of our position in this matter.
Kind regards,
Stacy Cagle