erobertg
New member
My wife and I both joined this board a long time ago because we're turtle lovers. Lately it's been difficult to be in the hobby because my wife has a debilitating disease that requires constant treatments and constant medical intervention. On top of that I'm charged with caring for my grandmother who has Alzheimer's disease and other relatives that need constant check-ups. It's something I do not mind doing but also something that requires money. Money is always in short supply when you're dealing with illness. So, whenever I do take the plunge and buy on here, it's a big deal for me. I am also careful because I have quite a few turtle members of my family and don't want to do anything to endanger them.
Long story short, I bought from Billy Gangemi and purchased a pair of Florida box turtles. The turtles were stressed from the shipping (as most turtles will be) and both ended up eventually getting sick and receiving antibiotics treatment . My instinct initially was to get worried about how quickly they got sick and blame Billy. It's no fault of Billy and it certainly can just happen when you're transporting turtles and all turtles will have unique microbiomes to deal with. It did result in a lot of treatment (cost) with the vet and Billy was kind enough to give me a fair partial refund. Because of that and his guidance, I was able to make some quick improvement on their health. I know not all sellers are willing to do that and for that I am very grateful to have worked with him.
I'm making this post to let others know that he's a stand up person to do business with. And I also want to do this as a way to apologize for how stressed I got and how much that probably showed in my exchanges with him. Life isn't easy when illness and stress surrounds you constantly. It's made worse when you see your turtle get ill. Billy, thank you for working with me and giving me a chance to get such great turtles. Keep up the good work.
Long story short, I bought from Billy Gangemi and purchased a pair of Florida box turtles. The turtles were stressed from the shipping (as most turtles will be) and both ended up eventually getting sick and receiving antibiotics treatment . My instinct initially was to get worried about how quickly they got sick and blame Billy. It's no fault of Billy and it certainly can just happen when you're transporting turtles and all turtles will have unique microbiomes to deal with. It did result in a lot of treatment (cost) with the vet and Billy was kind enough to give me a fair partial refund. Because of that and his guidance, I was able to make some quick improvement on their health. I know not all sellers are willing to do that and for that I am very grateful to have worked with him.
I'm making this post to let others know that he's a stand up person to do business with. And I also want to do this as a way to apologize for how stressed I got and how much that probably showed in my exchanges with him. Life isn't easy when illness and stress surrounds you constantly. It's made worse when you see your turtle get ill. Billy, thank you for working with me and giving me a chance to get such great turtles. Keep up the good work.