Info Boaphile cages NOT lizard safe. Do NOT purchase for lizards.

[zzzdanz]

Surely you were aware that the bulbs & fixtures were going to be exposed prior to purchasing the cages, correct? If so, why are you making a fuss over having to modify them?

Also....I am by no means an Iguana expert, but even I know that type of cage is a terrible type of setup for a large arboreal lizard. You can't shove an animal into an improper enclosure, hack up the cage and then blame the person who sold you the cage.

Unless there is any type of guarantee on the cages or you bought a warranty, after 6 months, especially considering the modifications you made, I would you were outta luck if I were Jeff as well.

Exactly!..

 

[passions-pythons]

If the buyer knew there was an exposed light from the get go... then it's their own fault [PERIOD]

I also agree that type of cage isn't proper for an iguana, which the buyer should have realized prior to the purchase.

The hinge however should be fixed. The only way I can see it not being the sellers problem is if the buyer broke it with the modifications. If a lizard broke it then it needs to be fixed free of charge.

That hinge isnt safe. He needs to fix that, everything else is just blah blah blah blah.

I do like the story book gallery though, was quite entertaining. People need to do the whole "captioned picture click through story" thing more often.

Pavy you kill me.. "captioned picture click through story".... classic. lol

 

[Ameivaboy]

The hinge should *possibly* be replaced - however, it doesn't take a rocket scientist to know the cages are not suitable for iguanas.

Those cages would work for a large number of lizard species, exposed bulbs or not.
This complaint is not only invalid, it's rather stupid.

The majority of my cages have exposed bulbs, then again my cages are suitable for the species that live in them.

I think the OP needs to do a lot of research on iguana care

 

[deborahbroadus]

The hinge should *possibly* be replaced - however, it doesn't take a rocket scientist to know the cages are not suitable for iguanas.

Those cages would work for a large number of lizard species, exposed bulbs or not.
This complaint is not only invalid, it's rather stupid.

The majority of my cages have exposed bulbs, then again my cages are suitable for the species that live in them.

I think the OP needs to do a lot of research on iguana care

I agree with the exception of replacing the hinge. The fact that the OP did some major renovation on the cages, imo, invalidates any and all supposed/perceived warranties by the builder.

There is no way to know if the OP broke the hinge or if it was a manufacture defect.

 

[Ameivaboy]

I agree with the exception of replacing the hinge. The fact that the OP did some major renovation on the cages, imo, invalidates any and all supposed/perceived warranties by the builder.

There is no way to know if the OP broke the hinge or if it was a manufacture defect.

I said *possibly* because now there is all that extra weight and they are not being used as the manufacturer intended.

Though as an act of good faith I would replace them, but I do not see that being *required*

 

[Ameivaboy]

I agree with the exception of replacing the hinge. The fact that the OP did some major renovation on the cages, imo, invalidates any and all supposed/perceived warranties by the builder.

There is no way to know if the OP broke the hinge or if it was a manufacture defect.

oops misread that the first time. I do agree that any work done on the voids any warranty but still think as an act of good faith it could be fixed, then again maybe not sticking an iguana in a cage like that - maybe the OP does need to learn the hard way

 

[Lizzy65]

My friend's name is Dav Kaufman.

 

[Lizzy65]

I agree that this is not a good design for an iguana cage and minimal research would have let the buyer know this. I can see housing an iguana in a wide flat cage for a small amount of time while it is little but if one is having a cage built with all the expense, one should build the right kind of cage for the critter being enclosed.

Did the seller know and build this cage knowing it was for an arboreal lizard? There may be a warranty of fitness, and the length of the warranty if not in the contract may be specified in your state law.

Yes. He knew I would be using the cages for juvenile iguanas, bearded dragons, and possibly tortoises. I talked to Jeff extensively on the phone about this before purchasing the cages. I knew that the iguanas would outgrow these cages, but I thought they would have been fine for the first year.

In the future, I will not take a manufacturers word for anything.

 

[Lizzy65]

My friend's name is Dav Kaufman.

I posted this because I got a warning about mentioning third parties without a name. I don't think Dav will mind. He's a stand-up guy and good friend.

 

[Lizzy65]

That hinge isnt safe. He needs to fix that, everything else is just blah blah blah blah.

I do like the story book gallery though, was quite entertaining. People need to do the whole "captioned picture click through story" thing more often.

THANK YOU!!

 

[Killer Chams]

Research the animals needs that you will be housing in the enclosure. Make a plan on size, materials, cost, etc... Then build your own cage. For all the hacking and jerry rigged crap that you had to do to a set of $2000.00 cages you could have built a whole wall of cages yourself. They would have been of the approp size and then you wouldnt be looking for additional cages in a yr when these will be outgtown. Jmpo. Build your own then you have no one to blame but yourself for any shortcomings on accomadations.

 

[TailsWithScales]

Yes. He knew I would be using the cages for juvenile iguanas, bearded dragons, and possibly tortoises. I talked to Jeff extensively on the phone about this before purchasing the cages. I knew that the iguanas would outgrow these cages, but I thought they would have been fine for the first year.

In the future, I will not take a manufacturers word for anything.

I agree that the hinge needs to be fixed but it is not the seller's responsibility to ensure the buyer houses their animal properly. It's not right of you to place blame on Boaphile for your lack of researching a pet you chose to buy.

Please make Boaphile fully aware of this thread if you haven't already.

 

[Randall Turner]

I probably overlooked it if it was mentioned, but how exactly did the hinge break free? was the surrounding plastic cracked while doing the modifications, or???

 

[deborahbroadus]

I probably overlooked it if it was mentioned, but how exactly did the hinge break free? was the surrounding plastic cracked while doing the modifications, or???

From my reading, I gather there's no way to know. There certainly has not been any evidence presented before the modifications that I can see.

 

[Drew Zaun]

It certainly doesn't look like those cages are appropriate for large lizards, but I am not sure Boaphile is blame there? I would need to see where a Boaphile rep claims they are good for iguanas or whatever else before I could blame them for that.

As for the hinge, after 6 months I think I would be suspect if I were the builder as well. For one alot of modifications were admitted to, for another it could have just been broken by rough handling. Is it possible that the OP leaned into the open plexiglass while working in the cage and snapped it? To be honest that is what it looks like to me.

It would have been nice to have heard at least an acknowledgement from Boaphile about this, but after the mods and such they might have just written the OP off...

My advice to the OP would have been to try and send the cages back straight away when you received them, as well as making sure you know exactly what you are purchasing in case you were not aware of the interior light fixtures when you placed your order.

I don't personally think Boaphile should be held liable for anything, since the cages were modified and are being used for animals that they are not designed to house...

 

[Chrisw]

So if I buy a xbox 360, modify it to play ps3 games and the cd rom breaks after modifying the system to do what I want. I should expect Microsoft to replace the 360?

I personally do not own any Boaphile cages, if I was the builder I would write this off as it was damaged because all the modifications. I do not understand how you expect any type of warranty after you have heavy modified the enclosures.

 

[Focal]

If the product wasn't built as requested, why was it still used? I would have immediately contacted him and asked that it be returned.

 

[bekers71]

I'm kind of confused as to why this thread was really started at all. The name "BOAphile" tells exactly what those cages are meant to house, boas(snakes). Its obvious the light fixtures would be exposed and a buyer can see that. I house different types of lizards and I know that I can't put crested geckos in the same type of built enclosure as my dragons. Common sense tells me that. It's the buyers responsibility to ensure the caging they put their animals in is safe for that animal. NOT the seller.

As for the broken hinge, there is no way after 6 months and all of the modifications would I replace or fix it, if it were me. No one knows if the extra weight of the boxes added on top, rough handling, other modifications or a manufacture default caused that to break.

 

[shane159]

The hinge should *possibly* be replaced - however, it doesn't take a rocket scientist to know the cages are not suitable for iguanas.

Those cages would work for a large number of lizard species, exposed bulbs or not.
This complaint is not only invalid, it's rather stupid.

The majority of my cages have exposed bulbs, then again my cages are suitable for the species that live in them.

I think the OP needs to do a lot of research on iguana care

 

[shane159]

I'm kind of confused as to why this thread was really started at all. The name "BOAphile" tells exactly what those cages are meant to house, boas(snakes). Its obvious the light fixtures would be exposed and a buyer can see that. I house different types of lizards and I know that I can't put crested geckos in the same type of built enclosure as my dragons. Common sense tells me that. It's the buyers responsibility to ensure the caging they put their animals in is safe for that animal. NOT the seller.

As for the broken hinge, there is no way after 6 months and all of the modifications would I replace or fix it, if it were me. No one knows if the extra weight of the boxes added on top, rough handling, other modifications or a manufacture default caused that to break.

Sorry I misquoted the post above, this is the post I was agreeing with.