suburbangeckos
New member
As much as I hate to do this kind of thing, I feel it necessary to report a very unpleasant experience with Carlos Valadez. Back on 6/24/12, Carlos made contact with me regarding a male Mack Snow Eclipse that he had for sale. I was very interested and made arrangements to purchase this gecko. On 6/26/12, my payment in the amount of $160.00 cleared from me to Carlos via Paypal.
In the weeks following, Carlos explained to me that the weather was too hot in Southern California (his residence) to ship to me in Northern Kentucky. While I understand that the animal's safety should be the number one priority, as a breeder myself, I feel that delayed shipping, etc. should be conveyed on the front end of the transaction whenever possible.
The part that really put me over the edge is on 7/2/12, Carlos went to Northern California to pick up a gecko for himself from Enigmatic Geckos where it was cooler and still did not take the time to ship my animal to me. This was after telling me that he was heading up that way and would "try" to ship mine out while he was there.
Fast forward to today, and I cannot get any response from Carlos via messages on these forums or even by text. I am appalled at the lack of customer service and professionalism displayed. I guess I should've considered the source, seeing that he had no iTrader rating.
Unfortunately in this business, this is not the first time I've run into this problem and it looks as if my attorney will need to be called upon once again. I hate to write a negative review on anyone and I put off doing this for days, giving him the benefit of the doubt. I see where some people had positive experiences with Carlos...lucky you...it seems like he's going to TRY to take my money and run.
http://geckoforums.net/showthread.php?t=89149
Buyers beware,
Chris Charlton
In the weeks following, Carlos explained to me that the weather was too hot in Southern California (his residence) to ship to me in Northern Kentucky. While I understand that the animal's safety should be the number one priority, as a breeder myself, I feel that delayed shipping, etc. should be conveyed on the front end of the transaction whenever possible.
The part that really put me over the edge is on 7/2/12, Carlos went to Northern California to pick up a gecko for himself from Enigmatic Geckos where it was cooler and still did not take the time to ship my animal to me. This was after telling me that he was heading up that way and would "try" to ship mine out while he was there.
Fast forward to today, and I cannot get any response from Carlos via messages on these forums or even by text. I am appalled at the lack of customer service and professionalism displayed. I guess I should've considered the source, seeing that he had no iTrader rating.
Unfortunately in this business, this is not the first time I've run into this problem and it looks as if my attorney will need to be called upon once again. I hate to write a negative review on anyone and I put off doing this for days, giving him the benefit of the doubt. I see where some people had positive experiences with Carlos...lucky you...it seems like he's going to TRY to take my money and run.
http://geckoforums.net/showthread.php?t=89149
Buyers beware,
Chris Charlton
