Amazon. When things go wrong, it can take quite a bit of time ironing it all out as when a package was shown as delivered to me the other day but I did not receive it.
After that incident (I got refunded) I needed a small connector which cost under $5. Now that I no longer drive it would have cost much more than that to go get it at Walmart what with Uber/Lyft costs (and no matter how short the ride I try to always give a generous tip because the drivers generally do a great job). But of course if it ends up not getting delivered, Amazon is no bargain.
I got the part from Amazon in one day, and they had the carrier take a picture of the package in front of my door and included the picture in the list of completed orders.
I think that is a great idea, not only for Amazon but industry wide. There is still of course the possibility of theft after delivery but because of the pressure to get everything delivered in one or two days there is significant amounts of misdelivery, or carriers simply saying something was delivered when it wasn't just to get Amazon off their backs. A picture of the delivered item together with where it was delivered would help stop that from happening.
After that incident (I got refunded) I needed a small connector which cost under $5. Now that I no longer drive it would have cost much more than that to go get it at Walmart what with Uber/Lyft costs (and no matter how short the ride I try to always give a generous tip because the drivers generally do a great job). But of course if it ends up not getting delivered, Amazon is no bargain.
I got the part from Amazon in one day, and they had the carrier take a picture of the package in front of my door and included the picture in the list of completed orders.
I think that is a great idea, not only for Amazon but industry wide. There is still of course the possibility of theft after delivery but because of the pressure to get everything delivered in one or two days there is significant amounts of misdelivery, or carriers simply saying something was delivered when it wasn't just to get Amazon off their backs. A picture of the delivered item together with where it was delivered would help stop that from happening.