• In case most of you have not noticed, I made changes to the donation amounts as well as the durations for all of the paid membership levels. Things are winding down here, and this seems to be the most prudent way to deal with the "end of life" period of this site.

    Contributor level members - $10 per 30 days
    Sponsors - Eliminated
    Benefactor level members - $25 per 30 days
    Endowment level members - $50 per 30 days

    Account Upgrades Page
  • Responding to email notices you receive.
    **************************************************
    In short, DON'T! Email notices are to ONLY alert you of a reply to your private message or your ad on this site. Replying to the email just wastes your time as it goes NOWHERE, and probably pisses off the person you thought you replied to when they think you just ignored them. So instead of complaining to me about your messages not being replied to from this site via email, please READ that email notice that plainly states what you need to do in order to reply to who you are trying to converse with.

Inquiry Chameleon Company

I am glad you were able to get things sorted out, Luke.

Craig, were you able to reach Jim or someone in the know regarding the situation on his end?
 
Soooo i'm still having issues, Jwillchamel, what did he say? I've emailed and called a handful of times over the last couple of weeks and still nothing. I should be receiving the Chameleon I ordered, from early March, within the next week.
 
chauck3 said:
Soooo i'm still having issues, Jwillchamel, what did he say? I've emailed and called a handful of times over the last couple of weeks and still nothing. I should be receiving the Chameleon I ordered, from early March, within the next week.
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It seems like communicating with Jim over Paypal is best. He responded within days. I never found out why he didn't respond via email or phone.
 
Chameleon company issue

I purchased a pair of chameleons back in February. He was very quick to collect my money but after numerous emails and phone calls I still don't have my chameleons. I paid by credit card. I guess I will be forced to file a complaint with them. This is the worst experience I have had with purchasing ever. Something must be happening there but his reputation should be questioned at this point.
 
Mkaczynski said:
I purchased a pair of chameleons back in February. He was very quick to collect my money but after numerous emails and phone calls I still don't have my chameleons. I paid by credit card. I guess I will be forced to file a complaint with them. This is the worst experience I have had with purchasing ever. Something must be happening there but his reputation should be questioned at this point.
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Hey Mkaczynski, at this point there is nothing you can do as far as posting complaints. I posted on multiple forums and talked with others who had the same experience. Something must have happened to him/the company since it has been so long with no response unfortunately. Best you can do is request your money back via PayPal or your Bank. Both should get your money back promptly. Look into Flchams, I purchased a Panther from them shortly after with no issues and a lot of people have said good things about them. Get your money back and move on, that's the only thing you can do. Sorry you had to deal with this also.
 
Jim was an oustanding good guy back as far as I remember. Chameleons are a trick to breed, raise, and sell. He was always upfront and honest (even if you didn't like it). He may not be the best with communication as you may "want", but dont underestimated him, he is more concerned about his animals than his buyers.
 
Junkyard said:
He may not be the best with communication as you may "want", but dont underestimated him, he is more concerned about his animals than his buyers.
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LOL so not contacting ANY of his buyers for months after accepting money from them counts as "not being the best with communication"? From what I have researched it looks like close to 10 buyers had to cancel their orders, have their banks or paypal refund them so they can go elsewhere..

If he is more concerned about his animals than his buyers, why is he even in the business of breeding and selling?

Honestly though, the lack of communication at this point has been non existent to the point that I am concerned for him and his well being.

Anyways, I have posted about this issue enough so this is my last post about it.

(For anyone else reading this that encounters an issue with Chameleon Co, go to FL Chams, response time is good, great animals, good reputation.)
 
nstd said:
It seems like communicating with Jim over Paypal is best. He responded within days. I never found out why he didn't respond via email or phone.
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I messaged him on Paypal, Facebook, and email. He never responded to any of it. I ended up opening a dispute on Paypal, and I won the case. Sorry for the late update, everyone. I forgot about this thread until I was looking at my Facebook messages. The message I sent to The Chameleon Company's Facebook page now says it was sent to "Facebook User" which either means that Jim blocked me or shut down the Facebook page. Did he go out of business? That could explain his lack of customer service. I'm not sure why he would block me. I only sent him one message that he never responded to or even bothered to read.
 
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