WOW ! I've read every post, to include those that said "you got a refund, be happy", "this thread shouldn't have been here". "it was a tirade by Sarah who felt she should have been consulted" and other such

!
No one seemed to question Sarah's standards on not wanting to sell a product that she was unsure of the analysis on. Its her choice to make, and she only asked for a refund before she had product. Most of us, including myself, would not have batted an eye at the new item once we had the Tucker's explanation, but to each his (or her) own.
I also don't think that is why the thread is here. In Sarah's words:
Well Clark, Tucker, etc etc, is this an accurate description of how you handled it before the BOI thread? Seems at least one other poster in this thread says it is typical of how you react. Similar claims have been made in other threads. If not for this quote, I would feel that Sarah had jumped the gun. With it, so far not only unchallenged by you, but endorsed by others, I agree with her decision to come here 100%. I get the impression that if not for the BOI thread, she would have had product she did not want and no refund, as this statement also went unchallenged:
Well done Sarah.