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Good Guy Dan at DTS HERPS INC.

Dan at DTS Herps

  • Good Transaction

    Votes: 9 47.4%

  • Bad Transaction

    Votes: 10 52.6%
  • Total voters
    19
  • Poll closed .
B

boalove

Member
Joined
Mar 31, 2010
Messages
36
Reaction score
0
Points
6
Location
Olympic Peninsula, Washington State
Despite all the negative comments about Dan at DTS HERPS INC, I decided I would go with my gut and purchase our first Nile Monitor from him. We talked through email for a day before I decided to purchase, I called in with my credit card by saturday, and our Nile Monitor was sent out yesterday via UPS. He sent me the tracking number yesterday morning/afternoon and told me to contact him about the arrival. I had the Nile delivered to my work, and it arrived safely here at about 9:30am this morning.

Without a picture, I just requested the highest, most vibrant colored Nile he had. And that is exactly what I got! When I took him out of the shipping box I was pleasantly suprised! He has a lot of color to him, and he was very bright and alert, though a little stressed out. My little guy is a great new addition, and if I decide to get anymore I will be going back to Dan!

So, despite the negative feedback I went with my gut and gave this nice man a shot...And Dan was an outstanding businessman to work with. Thanks for reading! :thumbsup:
 
Iraqvet said:
Dan,is that you???
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Nope, I am a woman, and I live across the country from him. Why, do I sound like Dan?

If anyone is having a hard time believing that Dan made a honest to god, great 100% healthy delivery of a Nile Monitor, I will gladly share my UPS tracking number and emails...Because I believe this man is a good man with a bad rep. And I am VERY happy that I listened to my gut instead of the negative rep.

He was a great to work with, had great customer service and I will work with him in the future if I decide to expand my Monitor collection. Thanks.
 
Will0W783 said:
Seems you were one of the lucky ones. If you'd had a problem with the monitor though, would you still be singing the same song?
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I agree...I mean,any transaction can go either way...Its either gonna be good,or bad,no matter who the seller is.Some just have better track records then others,that will guarantee a good transaction.But had you gotten the usual DTS treatment,you would be on here and be very upset..If you are not Dan,or one of his friends,then I am glad you got what you wanted..I am still leaning towards this being a "framed" good guy thread..Dan brought his bad rep on himself..People dont get them just because..He has treated people terrible because quite simply,he dosnt care about his customers or his animals..Anyone who does businness with CONFIRMED bad guys,is gonna be on here crying about it eventually,cause it will only be a matter of time.The proof is in the pie.Word seems to tavel fast in this hobby..So if your goin around recomending this guy,and he screws people,what do you think the impact will be on you??..I recomend doing businness with the good guys,cause there are alout out there who deserve to be supported,versus the bad guys like Dan...
 
I actually recieved some geckos from him with one a DOA. It was kind of in the corner of the cloth bag in a weird position. He gladly refunded the money on her without a problem.
 
I'm glad to hear you had a good experience, and that's what the BOI is for. Please keep us posted as to it's continued condition, and hopefully it will remain an alert and healthy captive.

As many of us know, however, it is not in the good dealings that a dealer's ethics are exhibited, but rather in the bad ones. Again, good luck.
 
boalove said:
Nope, I am a woman, and I live across the country from him. Why, do I sound like Dan?

If anyone is having a hard time believing that Dan made a honest to god, great 100% healthy delivery of a Nile Monitor, I will gladly share my UPS tracking number and emails...Because I believe this man is a good man with a bad rep. And I am VERY happy that I listened to my gut instead of the negative rep.

He was a great to work with, had great customer service and I will work with him in the future if I decide to expand my Monitor collection. Thanks.
Click to expand...

It's not that anyone thinks you are lying it's just difficult to believe the Dan you are describing is the same we have seen here time and time again. Maybe Dan is finally turning over a new leaf. Short of Dan starting new medications though I don't know how to explain your pleasant experience with Dan you described. :shrug01:
 
I don't know Dan, and have read the numerous negative reviews *after* I made a purchase from him a long while back. Since my experience was a positive one, I bought some various lizards and geckos from him several times since strictly by email. Only had a problem one time from shipping in the extreme cold and he sent me a replacement. Some people are convinced he is permanately gone wrong, but my purchases from him have been pretty professional, cut and dried transactions with zero hassles. If he advertises something else I am interested in I would buy from him again.
 
I'm receiving a Boiga Cynodon and a Sri Lankan Python from Dan next week. The former is in repayment for a snake I sent him prior (trade)..he knew what I wanted and as soon as he got one in he emailed me and set it up! He's even paying same-day freight. He had the latter posted for sale for quite some time and we discussed it more than once. As we've done many deals together over the last 5 years or so he said "I want him to go to a good home, how 'bout you take him and pay me what you think its worth".

Say what you will, but that is deluxe in my book.

If any facet of this deal goes wrong I will contact Dan in a mature and factual fashion and am sure a mutually satisfactory resolution will be reached. Just my humble opinion/observation here but it seems to me that jackpots occur w/Dan when a deal goes south and the buyer runs here to air their side of the story before allowing the man time to resolve it. Everybody reacts to conflict differently and I think when Dan feels threatened prematurely he tends to "go off". By no means am I condoning some of his rhetoric I've read involved in some of these conflicts, just my particular perspective.

I know again that this is contrary to the group mentality that pervades the mere mention of his name, so be it. As always, I can only legitimately comment on my personal experiences as these are the only ones I truly know all the facts about.

Bill (not Dan, not related to Dan, nor ever seen Dan in person)
 
VegasBilly said:
.

If any facet of this deal goes wrong I will contact Dan in a mature and factual fashion and am sure a mutually satisfactory resolution will be reached.
Click to expand...
I hope so, but history does not show this to be a likely scenario.

VegasBilly said:
Just my humble opinion/observation here but it seems to me that jackpots occur w/Dan when a deal goes south and the buyer runs here to air their side of the story before allowing the man time to resolve it.
Click to expand...

In fact, a reading of many of the BOI threads will show people coming here only after Dan has refused to work with them after a transaction mishap and has called them horrendous names. To me that is TERRIBLE customer service.
 
how did you get ahold of him? I've been trying to reach him

boalove said:
Nope, I am a woman, and I live across the country from him. Why, do I sound like Dan?

If anyone is having a hard time believing that Dan made a honest to god, great 100% healthy delivery of a Nile Monitor, I will gladly share my UPS tracking number and emails...Because I believe this man is a good man with a bad rep. And I am VERY happy that I listened to my gut instead of the negative rep.

He was a great to work with, had great customer service and I will work with him in the future if I decide to expand my Monitor collection. Thanks.
Click to expand...
 
yes how do you get a hold of him he owes me hundreds of $'s

and take your monitor to the vet asap I hope for your other animals sake you quarantined anything that you brought from him.
 
Ric1987 said:
how did you get ahold of him? I've been trying to reach him
Click to expand...

I contacted him via email. If you go on kingsnake look for his ad and email him, I have his number still too.

oldworldlife said:
yes how do you get a hold of him he owes me hundreds of $'s

and take your monitor to the vet asap I hope for your other animals sake you quarantined anything that you brought from him.
Click to expand...

Thanks for your concern, I am a veterinary assistant, so I have direct care at all times for all my animals...Scales and Fur.

Annywho, I can see why people have had bad transactions, I mean, I have had way better business with others, but I had a good transaction with Dan. Just my personal experience. Thanks
 
boalove said:
He was a great to work with, had great customer service
Click to expand...

boalove said:
I can see why people have had bad transactions, I mean, I have had way better business with others
Click to expand...

It is good to see that you have an open mind. You came singing praises, and even in this short thread (there are many other longer ones where people have detailed their problems with this seller) you have seen people who say they have had negative experiences with DTS, and half of the people who chose to vote the poll at this point have reported bad transactions.

Lots of people are passive when they have a bad transaction, they just take their lumps and never try to right the wrongs that have been done them. But I think that what makes people come forward when they have had bad transactions with Dan are his nasty and derogatory comments toward some of his customers when they ask him to make things right.
 
oldworldlife said:
yes how do you get a hold of him he owes me hundreds of $'s

and take your monitor to the vet asap I hope for your other animals sake you quarantined anything that you brought from him.
Click to expand...

For what does he owe you hundred's of dollars for, if I may ask? :shrug01:


Randal Berry
 
Corey made a post about a month ago, in one of Dan's other threads, which included this statement:
he took me even after knowing about him cause he has many different usernames and accounts at different sites I wasn't happy when I relized who I just sent money to.
Click to expand...

Since you didn't provide details then, Corey, why not do so now? How about pointing out what different usernames Dan is using, so people are aware of them?
 
Yes, like I have stated in previous Dan threads...I purchased some boas from him and they were healthy. However, the way he handles some situations is totally ridiculous. His behavior speaks volumes. Healthy animals or not, it's a gamble and he acts like a baby when he's called on a mistake. But, like they say, to each his own. The monitor is probably fine and should thrive, but who knows how many people will receive the emaciated ones that are left over.
 
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