Here we go again with more lies and misrepresentation from the buyer admitting he did not write the thread starter and it was under a different person posting. I thought it was against the terms for any minor to post much less now this kid is saying it was his dad who started the post under the kids name. Who are we speaking with right now, the son or the father? Is this not a violation of terms? What gives with this crap.
Randy:
After I was threatened with legal action and the robbery of my collection, I declined to extend my offer to the buyer so that is why he started this post or his dad started it.
Dan
Jim:
As usual, you are wrong again, I said legitimate complaint. That complaint was not legitimate because the customer failed to notify me within an hour of delivery thus compromising the resolve to remedy the issue. She was emailed earlier and knew the terms of the guarantee that she must email or telephone me about the frogs within an hour of delivery. She did not, and regardless, I offered to give her another frog and pay partial shipping and eventually refunded her entire funds amount. It was a shipper delay (not my delay).
Are you basing your USPS information on factual data? I mean the last time we counted the number of times you were wrong, the counter turned over a few times and cracked from overusage. I went beyond my terms of guarantee in that situation, and you know that, so why are you bringing it up? On one end of that post/spectrum, you were nailing me to the cross for not sticking to my terms about a live arrival guarantee, and then when you discover later that my terms included a one hour notice of delivery (which she voided), you did not apologize to me for adhering to the terms and hid for a few days. I mean you kicked when you thought I was not sticking to the terms, and then when you discover later I did stick to my terms, you hide. And are you still sore you never proved anything in your claims about me in the past and are just simply mad because I proved you wrong many times.
By the way, do you ship reptiles for a living or sufficiently to comment intelligently about carriers or are you basing your comments on the cuff as usual? Has it ever dawned (common sense) on you that some customers request USPS as a cost savings to them and the customer is free to select any delivery method they choose? Don't you see my other ads offering delivery services via next day for 50 dollars? Common sense would tell anyone that the 50 dollar expense has got to be FEDEX or UPS and of course it is. Are you daft Jim? That was a savings for the customer and it was her request to pay for that less expensive service vice almost double for FEDEX or UPS and who am I to force something on anyone looking for a savings as I only want the customer happy with their new pet? I think being able to work out delivery methods only keeps people happy and has worked for the customer on many instances. I would prefer FEDEX and ship mainly FEDEX, UPS, Delta, Northwest, etc, to meet the customer's requirements and demands, and 95 percent have been via FEDEX and Delta. I would be glad to do the extra work and go the extra step and ship any method legal to satisfy the customer desires. As in the case of USPS, it was recommended to me by many in the business who have much more experience than you Jim and the customers love it for frogs and lizards and it makes deals with hobby folks feasible especially for mom and pop operations. And I have followed their advice and have successfully shipped dozens's if not hundreds of frogs and lizards for customers who requested that method of delivery, and have never had the one single legitimate complaint nor had any reptile arrive dead or sick or injured when delivered on time as usual. As to your reference, some lady who ordered frogs did not notify within an hour of delivery, so I suspected since she had my number handy and was well informed to call that the box might have sat in the sun for a few hours harming one of the several frogs she received, so I gave her an offer of free frogs, so sue me for going beyond my guarantee and terms before. And again, I went beyond my guarantee as my guarantee only extended if I was notified within the hour of delivery and was notified 5 hours later which voided the terms of the guarantee. But I disregarded that term and offered free frogs, partial payment for shipping, and ended giving her a refund. So again, sue me for being so kind. And this was all along a term of period where several relatives passed and I caught temporary amnesia
Did you know that FEDEX actually carries USPS express mail in their planes? I mean if you are going to make a remark to knock a government shipper or delivery service, then you should open your big mouth with at least some data which support your twisted and ill contentions which bring nothing but slander and stupidity to a decent conversation. But like most things you say, you have no proof or information or evidence to back up your idiotic statements and you are as always shooting from the hip and you shoot yourself in the foot most of the time.
Do you have any statistics on USPS being a bad shipper from reptile shippers? If so, then provide the data and we can work from there. But my data proves otherwise, so save yourself the work. Everyone I ask says its a great delivery method and no one has ever voiced or written any complaint that I've read about, so if a customer asks me to ship them a frog that method, and I have never had any deaths or delays or issues, then I don't see why its a bad idea to put the funds into my government and make the customer happy with his/her new pet.
So again, get your data straight and ship for a few years and when you have some experience in life and/or in the reptile business, and you can reasonably comment smartly on an issue, then speak. Until then, just say you are sorry and learn from your mistakes and go hide for a few weeks again until you can have something productive and smart to say.
Dan