• Responding to email notices you receive.
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  • IMPORTANT! PLEASE READ!! About the Google Adsense ads being displayed

    =====================
    Posted 08/15/2025
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    Yeah, I know. They are a pain in the butt. But they pay the bills to keep my server running. Just a fact of life, I am afraid.

    Want to get rid of them? Simple. Just become a Contributor level member or above and they will be gone. -> Please click HERE."

    Is that too much for me to ask of you to keep this site running? Well, sorry about that. I too wish I could get everything for free. But alas.....

    =====================
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    Google Adsense ad revenue for December, 2025 was just $30 over the cost of the lease for the server running this site. So, in effect, the money providing the incentive for me to continue running this site is coming SOLELY from the paid memberships and sponsorships here. Which honestly ain't much....

Good Guy Dan Scolaro/dts reptiles

I don't know what he is talking about?

I've had many transactions with Rob's Education Center and have sold Rob many animals and he keeps in great contact and reports about the great display the animals make at his institution.

Regardless, a legitimate complaint is when a seller does not make good on an issue. But since I never had that happen, why are you asking me as you already know my reputation is stellar, so what would give you any negative ideas about my company?

However, I do have my own legitimate complaint about the nags on this forum who have big noses and don't know when to mind their own business.
 
Dan, I guess I just disagree with your definition of legitimate. As I've stated before, IMO, a resolved complaint is still a complaint...and the fact that you made good on a problem does not reduce the validity of the initial claim. If anything, I would say that the fact that you've honored your guarantee would categorize those complaints as legitimate - if they were not, you could just say that the people didn't deserve anything (like a number of the scammers & thieves that have posted here).
I've tried to make that point before, but we clearly must be viewing this from VERY different perspectives.
Thank you for your response.
 
Dan Scolaro said:
I don't know what he is talking about?

I've had many transactions with Rob's Education Center and have sold Rob many animals and he keeps in great contact and reports about the great display the animals make at his institution.

Regardless, a legitimate complaint is when a seller does not make good on an issue. But since I never had that happen, why are you asking me as you already know my reputation is stellar, so what would give you any negative ideas about my company?
Click to expand...

Here is the definition of legitimate(http://www.merriam-webster.com/dictionary/legitimate):
1 a: lawfully begotten ; specifically : born in wedlock b: having full filial rights and obligations by birth <a legitimate child>
2: being exactly as purposed : neither spurious nor false <a legitimate grievance> <a legitimate practitioner>
3 a: accordant with law or with established legal forms and requirements <a legitimate government> b: ruling by or based on the strict principle of hereditary right <a legitimate king>
4: conforming to recognized principles or accepted rules and standards <a legitimate advertising expenditure> <a legitimate inference>

Number 2 would be the way I would define "legitimate" as pertaining to the situations between Dan and his customers. Dan, you constantly state that you've never had a "legitimate" complaint. Well, if the complaints were spurious or false, why "make good" on them? Next, you are going to tell me that Merriam-Webster's definition is incorrect.

Dan Scolaro said:
However, I do have my own legitimate complaint about the nags on this forum who have big noses and don't know when to mind their own business.
Click to expand...
That's me...
 
There was nothing to resolve nor nothing I avoided to resolve.

My animals arrived alive per the terms of sale and I made offers BEYOND and ABOVE the terms of sale and extended guarantees.

One kid reported that the box was sent the wrong place by the shipping agent and despite this voided any guarantee, I offered him another skink when one arrived dehydrated.

Another guy was gifted a free emerald and made it puke with a fat and heavy rat pup and told not to pay me and he did anyway and bought more.

Another fellow received a strangled boa in a bag which was strangled by its bagged mate and I gave him 25 dollars more back then he paid for it.

Someone else said a frog arrived weak but voided the terms of sale when she did not report the issue within an hour of delivery so who knows how long they cooked on her doorstep.

Another fellow reported receiving 2 great wild caught viper boas and a week later said they both died the same day and it obviously was from a heat pad and he had no guarantee with that despite I offered him 2 more for 25 bucks.

So you can disagree all you want and complain about rain, but none of those complaints were legit nor will complaining about rain be legit.

Yes, you are correct. The complaints were BOGUS at best. I met the terms of sale and went beyond them for customer satisfaction. They were threats of EXTORTION to try and force money and items they were not entitled to, and the morons here who support EXTORTION are as worse as the person pulling the crap in anyone's book.
 
Dan, none of my business, but just trying to help with the confusion. I think Herald was ONLY referring to the legitimate complaint (or issue) from Rob, in which you must have agreed that there was some sort of issue or you would not have made good on that issue (as he states you did). They are not referring to all the other claims that you are bringing up, just the issue with something you sent to Rob, and later made good on. The idea seems to be, and correctly so, that if there were never a legitimate issue, why would you make good or rectify it, as even Rob states you did? It is to your credit that you did fix the problem (whatever it may have been), so take it as a compliment.
Ray Hunter
 
Rob_Carmichael said:
When there's been a problem, Dan has taken care of it right away (but I can only think of one incident out of many transactions).
Click to expand...

This is what he was reffering to, and only this incident. By normal standards, whatever the issue was would be considered ligitimate, or you would not have fixed it. Again, it is to your credit that you fixed the problem.

Ray Hunter
 
COBRAMAN said:
The idea seems to be, and correctly so, that if there were never a legitimate issue, why would you make good or rectify it, as even Rob states you did?
Click to expand...

I see a slight difference between an issue and a complaint. The issue could have been a miscount on animals that were purchased and received. Actually there is too many numerous issues to mention that could arise, but it doesn't necessarily make any of them an actual complaint.

I also see a difference between explaining and complaining. If Rob is calling Dan to explain that he was short shipped an animal on an order, and Dan is working to resolve the issue with Rob, I can hardly see that as a legitimate complaint at all. I truly believe it would only become a legitimate complaint if nothing is done or explored to resolve an issue. I sort of tie a complaint in with someone being upset. Rob doesn't sound upset or dissatisfied in the slightest.

I think using Rob may have been a poor example in this particular case. But Dan does have several legitimate complaints and he refuses to acknowledge them as such.
 
The complaints are bogus as the terms of sale were met.

Further, I went ABOVE and BEYOND the terms for great customer satisfaction.

Prove otherwise and everyone gets a cookie.

Prove it not, and the cast of idiotic characters here will continue to look foolish and be lumped together with the scammers who tried to extort for more than they bought.
 
Ray, like I stated earlier, I had many great transactions with Rob and don't know what he means by making good as I have sent a few animals for free here and there so maybe he considers that good for something else that happened that I don't know about or forgot? I do know on one order I included some free frogs and a snake or two for him or a friend for free but it was not to make up for anything? I sent so much stuff, I don't recall it all now.

Regardless, I am tied actually seeking out more rare saltwater file snake specimens for his display so have to end this for now at least.
 
critical bill said:
I see a slight difference between an issue and a complaint. The issue could have been a miscount on animals that were purchased and received. Actually there is too many numerous issues to mention that could arise, but it doesn't necessarily make any of them an actual complaint.

I also see a difference between explaining and complaining. If Rob is calling Dan to explain that he was short shipped an animal on an order, and Dan is working to resolve the issue with Rob, I can hardly see that as a legitimate complaint at all. I truly believe it would only become a legitimate complaint if nothing is done or explored to resolve an issue. I sort of tie a complaint in with someone being upset. Rob doesn't sound upset or dissatisfied in the slightest.
Click to expand...
Fair enough...I was not separating issues from complaints. You are also correct in that there are many possible examples: incorrect counts, mis-sexed animals, DOAs, failure to thrive, etc. I'm still not sure I totally buy into the idea that any of these things would not be legitimate complaints unless they were not resolved, but your explanation certainly made sense and helped me to understand Dan's stance.
Thank you, Chuck (I almost called you, Bill, :ack2:)

Maybe Dan should hire you on as a PR consultant.....
 
I don't know as I have never had any incorrect counts, mis-sexed animals, DOAs, failure to thrive, etc. From what I recall, some kid choked a skink and another burned boas on a heat pad, and one boa arrived strangled in the bag from its bagged mate.

In all of the thousands of other shipments, the animals were all reported to have been received in good condition with correct genders, accurate counts, and thriving.

I'd say those are outstanding odds and cannot be matched or close by any dealer so who really deserves that cookie?

Many nice customers still send photos of their reptiles and report on their progress with them.
 
Dan, read your last post....and send a cookie to Chuck, because he deserves it.
If you won't send him a cookie - then explain to me how the boa that arrived strangled by its bagged mate was not a DOA.
 
The boa that arrived strangled lived two weeks and was not DOA so either you did not do your homework or you assumed another negative thing wrong again.

And despite an unknown prognosis upon arrival, that same day of arrival, I refunded the customers money plus 25 dollars more because I am a sweet dude.
 
Dan,
Sorry, but I don't remember the details of all your threads. You said it arrived strangled, I ASSumed dead. Thank you for clarifying.
 
Dan Scolaro said:
The boa that arrived strangled lived two weeks and was not DOA so either you did not do your homework or you assumed another negative thing wrong again.

And despite an unknown prognosis upon arrival, that same day of arrival, I refunded the customers money plus 25 dollars more because I am a sweet dude.
Click to expand...

---------------------------------
From: "John Crickmer" <[email protected]>
To: "'Chuck Kimmel'" <[email protected]>
Subject: RE: Intense Thread....
Date: Fri, 11 Apr 2008 22:16:09 -0500

Chuck, I’ve got some attachments for your eyes only concerning my recent dealings with Mr. Dan Scolaro.

The trouble with Dan is he’s just so full of himself. Too smart for his own good. I call him “Little :censored:”.

Been married to a few like him. Just gotta have the last word.

He won’t hesitate screwing someone once he figures out he can get away with it.

He placed this snake in the same bag as a healthy one, so he could use the excuse that the other one strangled this one in transit.

Claimed over and over again that it was perfectly healthy normal behavior, feeding, drinking, etc.

Only problem now is -- I’ve got this other Costa Rican and a Guyanan that have both been exposed to IBD.

I’ll send you some of his emails to me. Same :censored: as with the kid -- Bla,,,Bla...Bla... – I’m so smart, but you said...Yata...Yata...Yata.

Extreme ego. Out of control. Scum bag all the way!!!

jsc

------------------

From: "John Crickmer" <[email protected]>
To: "'Chuck Kimmel'" <[email protected]>
Subject: Hey Buddy
Date: Wed, 16 Apr 2008 00:47:37 -0500

Chuck,

I wish you wouldn’t have done what you did. If I wanted to participate in the BOI Inquisition, to be shot as the messenger, I would have stepped up with my name. My point was to prove to you and you only that I’ve heard the exact same lies from Dan myself. The attachments were just to prove I wasn’t making any of it up. It was only about the kid.

I have purchased at least 60 Boas in the past year. Spent somewhere around $40K. I have way too much on the line with my investment to get my reputation, motives and methods brought into question over this piss ant and his piss ant lies.

You didn’t even extend me the courtesy of a reply, as I asked. I was waiting on your reply before sending you those emails I promised......
----------------------------------------------------
 
No snake I ever shipped was proven to ever have IBD, so either produce evidence or tuck tail as usual and hide Chuck.

Those other boas were recently reported as thriving and doing great so there was another satisfied customer and hard evidence no snake I shipped had any disease.
 
I recall now that the date on the report was 3-4 days after the snake was received according to the FEDEX tracking number. And if indeed the snake lived 2 weeks, that report could have not been possible from the animal I shipped.

Further, not one moron here who tried to prove it did so despite one of the great readers was someone I obtained the snake from but kept it confidential as there was no case anyways. It would of been nice to see all these bloodsuckers going after the refund I was perhaps entitled to if the snake was sick. But since it was proven not to be sick, why waste the time.
 
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