cninfl
New member
Daniel and I orchestrated a transaction a couple of months ago... not a large transaction. Just some locale floridana,a male LTC locale elapsoides, a pair of white oaks, and a BTS for the girlfriend... Every animal came to me with an accurately described feeding response (including a scarlet king that ravages fuzzies!!!)... managed to have a minor mix up but the circumstances behind us meeting up were somewhat unique in that we agreed to meet up as we live within a couple hours of each other to avoid stressing the animals w/ shipment. Problem was we had hectic schedules and could only do it @ night... with a glance I signed off on them and aside from talking snakes for a while I was on my way... I notified Daniel immediately about the circumstance and he was upfront and cordial about swapping out anything I was dissatisfied with... even though I took possession of the animals in person. I decided to hold off on that as w/ today's gas prices it simply wasn't economical to kill a tank or so of gas for a male ratsnake... plus he'd immediately agreed to right anything. Figured if it came to it we'd just work something out later -- if it even mattered then. The ratsnake in question -- even though it fed well -- expired unexpectedly. Was neither a defunct animal nor due to poor husbandry. Again facing the dilemma of cost-effectiveness I simply took it as a loss. Not forsaking his offer to replace it -- just it took a while for us to find a time to be able to meet initially and over-all I was pleased so 'it was what it was...' just a hatchling not intended to make it. Out of the blue he contacted me to offer me a couple of VERY locale specific animals I was looking for in order to round out a project. Funny thing is I mentioned the specifics as to what I was looking for in our 'roadside' conversation and he managed to find them and offer them to me at a very reasonable price. Especially knowing I'd probably willingly pay more! This is the kind of business practice that goes beyond sheer customer satisfaction. This was not him simply providing me w/ a holdback or filling out the 'order' w/ a replacement animal. This was a guy going out of his way to help me pair a locale matching of animals he does not even breed. I am indebted to him for it... still amused that I was 'listened' to and he went above and beyond to not only fulfill an obligation I had passed on but to go so far as to actually help me improve my collection! All this plus he's really rather knowledgeable about many things herp-related and a nice guy -- dare I say a GOOD GUY! Thanks...
Chris Nickelson
Chris Nickelson