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David Rautio

veasna

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hi i just bought a group of 66% het albino from him..it was supose to be shipped overnite to me, but it wasn't. he had shipped it second day express usps...i asked him if he would refund me my money or replace the animals if any thing goes wrong and he said No!!!!...i havn't got the animals yet i have to wait untill tomorow....but i will let you know how they are....

i will not ever do business with him agian.........
 
It is terrible that someone would ship a snake through the USPS as It is illegal (and a federal offense) to ship snakes through the USPS and they can not guarantee overnight on live shipments(other than snakes) any longer. I would let him know about this thread so he can see that you are unhappy with the way he shipped.

David...I would suggest that you start shipping legally and not through the USPS as you are going to nothing more than subject yourself to federal problems and by shipping like that does nothing for the reptile community. If you don't have another way of shipping then you need to go about getting certified through Fed-Ex to ship, or ship through the Airlines. US Air will allow shipments of all Reptiles without the need of being a verified shipper such as Delta requires.
 
Rob.... Do you REALLY think he cares??.... ANYBODY who ships USPS, couldn't care less about the health of the animals.... OR the legality!!.... Good try, though....

Neil
 
copy of all are E-Mails

VEASNA muth <[email protected]> wrote: i wanted to know if they come with a photo id stating thier genetics..i wanted to buy the 2 66% female het albino..please let me know...thanks

David Rautio <[email protected]> wrote:
Yes!! I can get you a signed photo ID by me of each snake with there genetic back grounds that you purchase from me!!!

VEASNA muth <[email protected]> wrote: do you still have them?...i would like to buy them....2 female 66% het. please let me know..

veasna,..

David Rautio <[email protected]> wrote: Sale is pending want to see if person backs out by sunday they may be yours

VEASNA muth <[email protected]> wrote: please let me know if he does or not ..i am very interested....are you going to get any more?..

David Rautio <[email protected]> wrote: OK i will make a list and put you at the top! This is the last of my babys for the year. I will be produceing more next year!!

VEASNA muth <[email protected]> wrote: i just wanted to know if you got payment for them yet?...if not i would like to buy them still...i can get you a money order by tuesday..please let me know thanks....veasna

David Rautio <[email protected]> wrote: I was told it was in the mail so i will know on monday night if i will have them for sale still

VEASNA muth <[email protected]> wrote: hi, i just wanted to know if you already got payment?..i am still interested...thanks

David Rautio <[email protected]> wrote:
I still have 2.2 66% hets if you are still looking for them. The buyer is backing out and wants payment plans. I am saleing them as a group . So if you want them you can let me know Thanks

VEASNA muth <[email protected]> wrote: i was just looking to buy the 2 females that i asked you about.....how much are you asking for the group?..so you cant just sell me the two females?...please let me know....i can send you a money order for you today....thanks...veasna

David Rautio <[email protected]> wrote: The group is going for $200.00 Shiped

VEASNA muth <[email protected]> wrote:
ok that would be fine ..i can send you a money order today, so that you can get it by monday...each of them do come with photo id's that states their genetics right?....ca i get your mailing address..i will try to get to the postoffice before they close at 5:00pm..thanks....veasna

David Rautio <[email protected]> wrote: Ok that would be good. You can Paypal me if you want at [email protected] that way I can ship the on Monday. or send to:
David Rautio
21189 Boquet Dr.
Macomb,Mi.48044

send me your shipping address to Thanks

VEASNA muth <[email protected]> wrote: i have sent out the payment, so you will get it by saturday or the latest monday so if you could can you send it out on monday when you get it....i will be tracking it....thanks...veasna

David Rautio <[email protected]> wrote: i Got the money order. will ship out on monday Thanks Dave

VEASNA muth <[email protected]> wrote: did you send it out yet?...i would like to get the tracking number..also who did you send it through..thanks

David Rautio <[email protected]> wrote: Ok it was shipped today Monday and will be there around 3:00 pm Wednesday or before. It may get there Tuesday last time I shipped to Ca. It got there next day. You can track it at www.usps.com tracking # ER 712135145 US tracking will be updated after 6:00 pm eastern time.

VEASNA muth <[email protected]> wrote: You were suppose to ship the package over night so that I would recieve the package today. it's Tuesday. I called to confirm and the package is not going to arrive until tommorrow before three. i WONT be home when the package gets here. Will you be able to replace the animals if there dead?

David Rautio <[email protected]> wrote: I will not be able to replace or refund any moneys if you are not there to recieve the animals. Sorry!! It was shipped express mail over night to you but was not Guarantee to be there before 8-18-04 Due to your location it had to as second day express. I feel that the snakes will be in good heath your night time temps will be in the 60's. You should have somone there to recieve them

VEASNA muth <[email protected]> wrote: so your telling me that if anythings goes wrong, you will not replace or refund me my money!!!!!!......if it was shipped express overnite then i would of gotten the animal already.... your trying to tell me that there was no way for you to ship overnite to California...right....if there was someone there to get the package tommorow, and if theres anything wong with the snakes ..then would you refund my money?...

David Rautio <[email protected]> wrote: This is getting funny!! I ship like this all the time and your the alonely person that has a problem. If there is a next time UPS shipping will be $100 i will never pay that out of my pocket!!!!

VEASNA muth <[email protected]> wrote:i don't understand whats so funny..i just didn't understand why you couldn't ship overnite...you have been in the business, you should know to ship them out overnite..the only thing that i was trying to ask was if you was going to give me a refund if anything was going to happen....if there was someone home to get the package...also if you didn't want to pay for the overnite shipping you should of said so i would of paid for it!!!!!!.....i would have to wait and see if they are not dead by the time i get them tomorow...i will get off work early just to get the package my self...i will let you know then...

I don't think I have every said the word [COLER=red](NO!!!)[/COLER] for rufunding any money or replaceing DOA's. And I did explain the shipping and sent her a tracking #. Veasna has not even got the snakes in her hand and wrighting this post and bad mouthing me for no reason!!! If there is a problem after the snakes are in her hand then we will work something out at that point.

And for Rob @ RK Reptiles I have been shipping and recieving reptiles (Snakes) with USPS for years and it has been legal!! I have checked in the past month and tell the person at the counter that I am shipping Live Harmless Reptiles (SNAKES) and have had no problem. If you want to see my Referenceshttp://www.faunaclassifieds.com/forums/showthread.php?s=&threadid=45130&highlight=David+Rautio

Neil I care and due to her loction that was best I could do for her on the shipping!!!
 
David,

Rob is right. The only reptiles you can ship legally through USPS are tortoises, lizards, and alligators (under a certain size limit which I can't recall on top of my head). This has been discussed in several posts, and the links to the USPS page with the regulations has been posted elsewhere in the BOI.
 
David,

You can say that you have permission all you want but it will not change the truth, It is 100% illegal to ship snakes through the USPS now and has been that way. There is no way an employee of the USPS would let you ship snakes and violate the policy when they even now have a little check they have to make sure if the package has any perishables, hazardous materials and such in it when you drop them off. Maybe you should just start shipping legally and properly and stop trying to save a few pennies by shipping that way with an illegal method.
 
This is the most ridiculous thing I've ever heard from a shipper.

If you truly had any clue what you were talking about instead of trying to save a few measley bucks at the expense of your reputation and the animals in your care, you would KNOW that UPS or Airborne wouldn't cost more than about $40 (which the customer pays anyway so what difference does it make to you?) and you would also know it IS illegal to ship snakes through the USPS. I know I would MUCH rather pay an extra 20 bucks shipping to get an animal I want here safely...and in the past, my customers sure have as well.

And just because you have done it this way before....doesn't make it the right way to do it. It's been well over 100 degrees in many parts of California for the last 3 weeks....nighttime temps are not the concern......DAYTIME temps are when you are knowingly shipping an animal using a service that could even POSSIBLY take two days to arrive.

I'm sure your intentions weren't bad ones, but it was DEFINITELY irresponsible to use a two day service for ANY reptile.

Hope the aren't jello when they get there!

TC
 
Shipping snakes via USPS is illegal. No if, ands, or buts. It doesn't matter what the person behind the counter tells you, shipping snakes via USPS is a crime.
 
I AM DISGUSTED!!!!!

-----------------------------------------------------------------------------------
David Rautio wrote: This is getting funny!! I ship like this all the time and your the alonely person that has a problem. If there is a next time UPS shipping will be $100 i will never pay that out of my pocket!!!!

-----------------------------------------------------------------------------------

YOUR A REAL CLASS ACT HUH? WHEN YOU OFFER ANIMALS FOR $200 SHIPPED ITS YOUR RESPONSIBILITY FOR THIER SAFE ARRIVAL NO IF ANDS OR BUTS!!!!! GOTTA LOVE YOUR CUSTOMER SERVICE THERE CHIEF ( SARCASEM JUST FIGURED I'D EXPLAIN THAT TO YOU SEEING AS DUE TO YOUR SHIPPING MEATHODS YOUR OBVIOUSLY A GENIUS.... MORE SARCASM). THE LADY WAS ASKING IF YOU COVERD HER IN CASE HER ANIMALS ARRIVED DEAD AND YOU GO AHEAD AND GET STUPID WITH HER??? AFTER YOU SCREW UP THE SHIPPING NO LESS??? OVERALL YOU SOUND LIKE A REAL WINNER( MORE SARCASM). AT THIS POINT IM EVEN DOUBTING THAT THE ANIMALS ARE EVEN 66% HET FOR ANYTHING OTHER THAN HET FOR DEAD! PROBABLY SOME FRESH IMPORTS. JUDGEING BY THE WAY YOU HANDEL BUSINESS AND YOUR OBVIOUSE CONCERN FOR THE ANIMALS YOU DEAL WITH I WOULD NOT DOUBT THIS TO BE TRUE FOR ONE SECOND. YOU CAN BET 1 THING YOU WILL NEVER SEE A PENNY OF MY MONEY AND IF YOU WERE THE LAST REPTILE DEALER ON THE FACE OF THE EARTH ID SWITCH TO BREEDING GUPPIES
"NUFF SAID"
JOHN PERAZA
 
got them in...

i just got the snake to day at about 2:15 pm...its almost
100 degrees outside in california....i open the box and they were still alive but they was very dehydrated and weak....he did not put a Ice pack in the box...come on now its the middle of summer!!!!....its hot....plus its been in the box for about 3 days now...mon, tues, weds....
 
Good to hear they toughed it out....

Man, Cali in August, 3 days in a box, usps....

I hope they pull through for you AND prove out. I'm sure it was only a matter of a couple more hours that would have undoubtedly cost them their lives. UPS has ranged anywhere from $30 - $60 depending, and it's guaranteed arrival by 10:30 AM the next day. I drop off late at the counter, and they arrive early....less time in transit, safer for the animals, which is by far OUR #1 priority, right??????
 
Thanks for all the slaming

Good to here that they are in your hands! Last meals were a week ago. You need to get your facts right before posting on the BOI !! You recieved the snakes just over 49 hour after I shipped them out (NOT 3 DAYS) and just like to thank you for all the bad mouthing I am getting from there because of you!! You have realy changed my mind about selling over the internet. I believe in giving very good deals on all my animals. I see people selling 66% hets for $300 or more so you should be very happy with what you have recieved. At the price of slaming my good name!! Again I would like to THANK YOU FOR THAT!!!!!!!!!!!
 
HMMMM ALLOW ME TO RETORT

1. "Good to here that they are in your hands": NO THANKS TO YOU! THATS FOR SURE

2."You need to get your facts right before posting on the BOI": SEEMS TO ME THAT SHE HAS GOTTEN THE FACT STRAIGHT FACT OF THE MATTER YOU WOULD RATHER RISK ANIMALS LIVES AND SAVE A FEW BUCKS DONT WORRY WE ALL UNDERSTOOD THE FACTS

3."You recieved the snakes just over 49 hour after I shipped them out (NOT 3 DAYS)": MONDAY - WED IS 3 DAYS NO MATTER HOW YOU LOOK AT IT NO WAY IS IT 49 HOURS WHICH EVEN IF IT WAS IS WAY TO LONG FOR ANIMALS TO BE IN A BOX IN THE MIDDEL OF AUGUST WITH OUT A HEAT PACK!!!!

4."just like to thank you for all the bad mouthing I am getting from there because of you": ACTUALLY ALL THE "BAD MOUTHING YOUR GETTING IS PRETTY MUCH BECAUSE OF YOUR CHEAPNESS, LACK OF CONCERN, AND BREAKING THE LAW . WELL I GUESS YOU CAN SAY ITS HER FAULT SHE ALERTED US TO WHAT KIND OF BUSINESS YOU RUN

5."You have realy changed my mind about selling over the internet":DO YOU REALLY MEAN IT? HONESTLY? THANK GOD HALLELUYA GOOD RIDDANCE

6."I see people selling 66% hets for $300": UMMM THOS WOULD BE THE REAL ONES THE THAT ACTUALLY HAVE A 66% CHANCE OF PROVING OUT

7." you should be very happy with what you have recieved" YES SHE SHOULD SHE SHOULD BE HAPPY THAT THEY ARE ALIVE! SHE SHOULD BE HAPPY THAT HER DEALING WITH YOU ARE OVER! AND SHE SHOULD BE HAPPY WHEN THE ANIMALS DONT PROVE OUT THAT YOU ONLY TOOK HER FOR $200!
AND LAST BUT NOT LEAST

8."At the price of slaming my good name!! Again I would like to THANK YOU FOR THAT!!!!!!!!!!!": AWE NO NEED TO THANK HER FOR THAT YOU DID THAT ALL BY YOUR SELF
"NUFF SAID"
 
David:

Your good name?
Shipping USPS is illegal. And bad for the snake. And 49 hours is way too long.
And if I had a bit more time today, I would forward this thread to USPS. Might do it later, I don't know......
 
The fact still remains that you're shipping illegally. I could give a rat's ass what some flunky behind the counter told you- their word does not supercede Federal regulation.

49 hours... that's piss poor.

Why should your customers be happy David? You're making them party to a Federal crime.
 
AND he has an attitude about it now.

Keep digging that hole though...I can still see the top of your head!

Bottom line is: Anything longer than 24 hours in transit is a problem because of temps....let alone it being in California. Most of my animals average about 14 hours in transit, and it has served the animals and my customers well.......me too......but I'm the 3rd most important party in a transaction as the animal is first and the customer is second.

We sound harsh and are slamming you because you don't really seem to give a damn what the rest of the herp community thinks nor do you appear to realize that you have made a mistake. It happens to all of us man, heck, I'll make two or three today......nobody wants to roast you just to do it......but I think admitting to an honest mistake of using a poor shipping method and being lucky that nothing has died in the past.....and USING the information and knowledge you have gained here about what is expected in shipping from hobbyists (CUSTOMERS) buying a herp.......you could make a few minor changes to your practices.....state it as such here........and if you follow through with it, I for one, would buy from you. It appears you have some quality animals.....just some CS issues that can be easily cleared up.

Good luck in the future and sorry for the run-on sentence above!

TC
 
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