Deal With Andre Of ASF Reptiles Gone Bad

[Otter_23]

Seems like a pastel "puppy" mill.

 

[Clay Davenport]

In my opinion you owe him nothing. He either didn't believe the snake had a RI or wasn't worried about infecting his females or he wouldn't have attempted to breed it. Apparently he was satisfied with the health of the male upon arrival or he would have returned it.
To even expect let alone demand that any male received in the middle of the breeding season begin copulating immediately with any and every female he's put with is absurd. It's equally absurd to demand they eat immediately upon arrival. Transport often throws a snake off, especially a ball, and it takes some time for him to settle in. Sometimes it doesn't, but it can't be expected to never happen.
Without a necropsy cause of death can't be determined and therefore can't be laid at the sellers feet arbitrarily.
Considering the demands he attempts to place on the people he deals with, after 5 weeks in his care, unless fault can be proven to lie with the seller I consider your obligation completed. To even suggest that even if it was 5 months later he'd still want a refund is laughable.

Steve posted exactly what I was thinking when I started reading the thread. I've read his ads since he started selling balls and his blantant arrogance had already made me refuse to consider doing business with him. I don't even stop at his table at Daytona.
I would never enter into a purchase, sale, or trade with him just based on the attitude he conveys in his ads. He apparently views himself as a ball python god incapable of error and all others are lesser breeders.
"Pastel puppy mill" is a good description and basically covers what I have considered their business for some time.

 

[LadyOhh]

LOL! Pastel Puppy Mill... I agree...
I really wonder about the quality of his pastels he has, as he brags about having the most.
I don't think you should refund any money unless he can prove that the snake has passed, and that a necropsy is done and the paperwork is from a reliable herp vet.
Even if he did quarantine the animals, he did not do it well enough to prevent something like this from happening (temps, location, etc..). Sounds very fishy to me...

Good luck, Paul. I hope this ends in your favor.

 

[Art Klass]

We deal in live animals. We have guarantees of live arrivals and healthy animals. Quality breeders back up their animals if there is a problem. If a problem was determined when the snake was received and communication between seller and buyer was constant, then the seller is obligated to repair the problem if the snake dies. It is not your responsibility to replace a snake or refund its price five weeks after a purchase with a surprise phone call telling you the snake died.

How can anyone guarantee a snake will breeed? The buyer accepts certain risks when he purchases an animal. If the snake is breeding size you have met your obligations to the seller. Art

 

[Art Klass]

How can anyone guarantee a snake will breeed? The buyer accepts certain risks when he purchases an animal. If the snake is breeding size you have met your obligations to the seller. Art

make that- obligations to the buyer. sorry, Art

 

[DaveyFig]

I personally wouldn't have a problem replacing a snake after 5 weeks if proper quarantine procedures were followed.If everything is good with the buyer's husbandry then it could very well be something that was pre-existing.However when you factor in low temperatures with trying to bred snakes in a quarantine room, you are out of luck. Quarantine is up to the individual. Some do it for a month, some 2 months, some a year. When the buyer feels(based on their observations and personal "tests") that an animal is healthy enough to be introduced to other snakes they are removed from quarantine. How long were those females in quarantine? If he felt THEY were healthy, why were they still in quarantine? How many other males were they put with prior to being placed with the pastel males? Nobody knows except Andre. He seems to have admitted that they were not quarantined properly, and that in itself to me would void any guarantee.
If someone calls me 5 weeks with a dead snake, and wants to work something out, and I feel that they did everything they thought was right. I will work with them.
If they call me after 5 weeks and I have seen pictures of it with other snakes, and it has been in a chilly tub for those 5 weeks, I would tell them where they can go.
In this case I don't think 5 weeks is the time it took the ball to finally pass from a preexisting condition. I think 5 weeks is the time it managed to survive in a poor environment.
Take a snake that hasn't eaten, *might have an RI*put it in a cold box, try to make it breed...good thinking!

 

[reptilebreeder]

, with a high end collection like ASF is supposed to have, it ...

Well, there are at least two sides to every story, but if and I repeat if, the "meat" of the story is true...that he breeds animals (especially ones that he thinks are sick), that he has only had for days, in my personal opinion, his collection would no longer be high end. I don't care what morphs he had, to me they wouldn't be worth the purchase price. That's just me though.
Even if he said that he was only breeding to a quarantined female, which I find to be a poor and suspect excuse, I'm not sure I would buy that excuse, because he seems to heavily promote needing adult females, and if he is getting any kind of quantity, it would seem to be that a large portion of his collection would be in "perpetual" quaranteen. IE. put an animal he just received with an animal that has been in quaranteen for a month, now you have to extend the quaranteen on that animal plus start the quaranteen on the new animal. Besides, even if it were true, and he felt it was no big deal because the females are in quaranteen, so if it's exposed to something, he will know...then the "reverse" is also true, that he is exposing a higher dollar morph to the still quarantined female, and that is just dumb business sense, quaranteen or no.
The other issues; way over the top TOS demands, not giving a possible sick snake treatment or any kind of precautionary measures, length of possession etc, have been pretty well addressed by others, and I agree with those, also.

P.S. is it just me or does "quaranteen" look funny? I ran spell check, so I guess it's just me.

 

[gmherps]

I really wish that I didn't have to come here like this but when he threatened me with the BOI

He threatened you. You did the correct thing.

[qoute=wyblep]but he still felt that I should be responsible for its demise after 5 weeks in his care. [/QUOTE]

With the care he CLAIMED to be giving this snake? Yeah right.

[qoute=wyblep]And also that because I told him that the male did in fact copulate with a female when in my possession that he was buying a breeder and it should breed for him or he should be able to return the snake.[/QUOTE]

He bred for you and not him, oh well. Maybe the male only wanted to breed 1-2 females this year. Maybe the snake didn't like his "set up".

Well I know to add one more "big breeder" to my do not buy from list.

 

[Casey Hulse]

Quarantine

It is not just you.
I agree with everyone else who has posted here.
If there was ANY question of health, the animal should have been quarantined and given a full regimen of meds etc. Faily common knowledge that the first thing you do with a suspected RI is raise the temps.
80-81 ambiant air temp for a sick ball python? That probaably killed the snake, but if a necropsy was not done it is impossible to know for certain.
I think your responsibility for this ball ended when he exposed it to other bps.

 

[Casey Hulse]

Faily common knowledge

Whoops, Fairly common knowledge

 

[Cat_72]

I can't add much here that hasn't already been said, except that I agree with what everyone here has said. You fulfilled your part of the deal, and his practices as well as his environment for the snakes are highly questionable.

It's a done deal, and he did it to himself. It's just sad that a nice snake had to die, more than likely for no other reason than a man's greed.

 

[The BoidSmith]

Paul,

We have dealt in the past and everything went great. You sent me an excellent, healthy animal with the best written guarantee I have ever seen in the hobby. In MHO you have nothing to worry about.

Regards,

 

[wyblep]

Thanks everyone for giving me there advice and there opinions it is greatly appreciated Thanks again Paul Wyble

 

[Corey Woods]

I posted this on the other thread and I thought I'd copy and paste it here.

IMHO you owe him nothing. Just because an animal eats and breeds at one facility doesn't mean that they will at another. There are a whole list of factors that affect breeding (size, health, age, conditioning....etc) and usually a male won't breed a female if the female isn't ready and/or healthy. After 5 weeks the warrenty period on the animals is definately not valid. I can see refunding some money if the male died after a week but definately not 5. Also, you may want to consider that these people maybe scamming you (as in the snake is still alive and they want some of their money back). I definately wouldn't be giving them anything in return.

Good luck,
Corey Woods
PS It sounds like they weren't keep the males all that well to begin with............no hot spot is definately not the proper husbandry even in the breeding season. So, if by chance the male had an RI he should have atleast had a hot spot of 90-95F for atleast half the day.

 

[David Bellis]

I'll go ahead and beat a dead horse and agree that you owe him absolutely nothing.

Based on his ads, he's probably got quite a few animals of unknown origins in his care. Are these all in one house? One room? One rack? What does he consider a quarantine, a tub with only one animal in it??

I may be a little anal but anything that comes into my collection stays on the opposite side of the house from my snake room for a minimum of 90 days. If another animal arrives, all animals are reset to 90 days from that point. It's not worth getting something as simple as a case of mites, or something much worse, just to get something into your collection.

He has no quarantine procedures and openly admits he's putting that male in with females that haven't been properly quarantined. Maybe one of them has something and gave it to your male and that killed it? Who knows.

I wouldn't refund a dime and I'm glad this breeders husbandry practices are being shared with the public. This is one I'll be sure to pass on.

 

[ASFReptiles]

How is this a "Deal gone bad" for Mr Wyble!

How is this a "Deal gone bad"?
I make purchase, Paul Wyble receives money in full, I get 2 animals, and 1 dies in 5 weeks after NEVER Eating.
Maybe from Paul's point of view it should be "I got my money and I am not giving it back, I have NO TOS or NO Customer Service."
And from my point of view is should be "Purchase gone bad, animal dies after 5 weeks having NEVER eaten for me. Seller, Paul Wyble, refuses to accept any blame or responsibility, DOES NOT offer any kind of refund, replacement or credit towards another animal now or in the future.

I am Not hear to attack Paul. I am here to state the facts of the events leading to me having to post here on the BOI.

FACT - Paul Wyble post his Ad on Kingsnake.com of 2 Adult Male Pastels, 2004s.

FACT - I never contact Paul about Ad even though it runs for a several weeks aware that 2004s are not likely proven breeder. Something I wanted.

FACT - Paul see an Ad of mine of "Wanted Adult Male Pastel"

FACT - Paul contact me to offer me trade of "2 Male Breeder Pastels."

FACT - After animals do not meet the requirements of the trade offer (size 1000g+ for Pair of 2005 Pastels) I cannot make trade as is and offer him 1.2 Pastels. He then indicates he has no need for male and would rather sell them for cash now instead. No longer interested in trade.

FACT - Paul states although both 2004s they have bred for him
*PAUL WYBLE Writes "I told the gentleman a little bit about their feeding habits, such as one of them was still feeding but the other has refused food for the last two weeks. And also, that I introduced both males with females,and they each copulated with a female once while in my possession."
copulation means breeding for 99.9999% of the snake world. That's how I interpret it.

FACT - Paul also states that both have eaten recently regularly but one had not eaten the last 2 weeks.
Very common with ball pythons and especially this time of year when the temperatures are much cooler. I do not consider 2 weeks a fast for a ball python.

FACT - I come to the conclusion that both animals are "Breeder Male Pastels" and will breed for me with assurance of what Mr. Wyble has told me.

FACT - I decide to make purchase of Mr. Wyble's " 2 Breeder Male Pastels."

FACT - Price agreed on and money sent.

FACT - Shipping date agreed on and animals sent.

FACT - DAY 1 - Animals received alive with NO FEEDING RECORDS.

FACT - DAY 1 - Animals left in store for partner to view

FACT - DAY 1 - My partner, Bill, says to me "one looks like it has minor RI... keep eye on it"

FACT - DAY 2 - I Set up individual in 28qt rack on newspaper.

FACT - DAY 2 - Paul calls to ask if animals had arrived - I told him "Yes... My partner thinks one has minor RI"
Paul says "keep me updated"
No, "what do you want me to do?"
No, "do you want a refund?"
No, "do you want to return it?"
No, "do you know how to treat RI?"
No, "please treat it with heat and medications."
No, "Please take it to a vet"
Simply "keep me informed."

FACT - DAY 4 - Received rodents for the week.

FACT - DAY 6 - attempt to feed both "Male Breeder Pastels"
I have success with #1 eating and #2 refuses.

FACT - DAY 10 - Attempt to feed only to find them going into shed.
Happens very often in shipment or shortly after shipping.

FACT - DAY 17 - animals out of shed

FACT - DAY 18 - Receive rodents.

FACT - DAY 22 - attempt to feed both "Male Breeder Pastels"
I have success with #1 eating and #2 refuses again. .

FACT - Day 25 - Receive rodents.

FACT - Day 27 - Attempt to feed both "Male Breeder Pastels"
no success with either.

FACT - DAY 32 - Receive rodents and attempt to feed both "Male Breeder Pastels"
I have success with #1 eating and #2 refuses again.

FACT - DAY 37 - After 37 days of quarantine and viewing the 2 "Male Breeder Pastels" with no immediate health issues and still not willing to eat, I thought since #2 doesn't want to eat, maybe he want to breed.
*PAUL WYBLE Writes "I told the gentleman ..... also, that I introduced both males with females,and they each copulated with a female once while in my possession."


FACT - I would NEVER have added any male with any female if I thought the animal had RI or was unhealthy.
*PAUL WYBLE Writes "I would also like to state that he(Andre), did tell me that he did not feel that the snake had an URI. And that is why he was attempting to breed it. Also I would like to state that he told me that he in fact did not introduce these animals to his entire collection but rather a few(2) animals that were being housed in the same area as the pastels"

FACT - The 2 females that I introduced the 2 "Male Breeder Pastels" to were also about 9 weeks in my collection. I Had Not and Would Not introduce any of my established Adult males in my collection to them. Both females were easily breedable and Had eaten for me in the time I had them. They also both shed and crap while in my care. Both breeder size female were sitting on my rack without having bred.

FACT - DAY 38 - nothing viewed as breeding between Pastel #1 and Female A so made switch of Pastel #1 to female B Nothing viewed as breeding between Pastel #2 and Female B so made switch of Pastel #2 to Female A.

FACT - DAY 39 - Viewed Pastel #1 was locked up with Female B. I left them alone.
Nothing viewed as breeding between Pastel #2 and Female A so I took out Pastel #2 and set him up back into his 28qt box by himself.

FACT - DAY 39 - I called Mr Wyble to tell him that I was only happy with 1/2 of this purchase. #1 male had eaten and now had bred for me But #2 refused to eat in 5 weeks and was not interested in breeding at this time either.
I was told "be patient" and again "keep me updated"
Again
No, "what do you want me to do?"
No, "do you want a refund?"
No, "do you want to return it?"

FACT - DAY 39 - Viewed Pastel #1 no longer locked up with Female B and so I took him out and set him up back into his 28qt box by himself.

FACT - DAY 41 - Viewed Pastel #2 upside down and dead. I call Mr Wyble immediately and after not reaching him I left a message on his phone asking him to call me ASAP.
I had only bagged the dead snake in 2 plastic bags hoping for a phone call back before I left the store. I had no camera at the store, it was at home. Had I received call before leaving I would with a request of picture of snake dead in different poses I would have gladly run home and gotten camera come back and take pictures before putting Dead Snake in freezer(MR WYBLE STILL NOT ASKED FOR PICTURES AS OF PROOF OF DEAD SNAKE)

FACT - DAY 41 - Mr Wyble calls me back returning my call but does not reach me and leaves message of "This is Paul Wyble, I am calling you back please call me at ...thank you)

FACT - DAY 41 - I call Mr Wyble back and after not reaching him I leave him message of having found Pastel upside down and dead.

FACT - DAY 41 - Mr Wyble returns call almost immediately having already listen to message of Dead Pastel.
I ask him what would you do if you made same purchase and animal died 5 weeks later having never eaten.
Answer "I dont know...5 weeks is a long time...where does the seller no longer have any responsibility..."
Again
No, "what do you want me to do?"
No, "do you want a refund?"
No, "will you accept a partial refund?"
No, "will you take a credit for some I have now or in the future"

I tell him if nothing was done on his part I would be forced to make post on the BOI warning others of his bad business practices and bad customer service when it comes to finding a resolution to make a very unhappy customer satisfied with Dead Snake after Only 5 weeks and the snake Had NEVER Eaten.
I tell him to ask his colleagues what their opinion would be and please call me Monday afternoon. This was Saturday Night, January 14th.
I ask him to sleep on it pray about it and that I would be praying about it and I would be in church tomorrow. (That's right I asked him to pray about the situation) His answer to this when asked Monday, if he prayed about the situation was "no".
***********************************************************************************************************
In bringing GOD into the situation I then quickly came to a possible solution and told him that
I would give him a 2005 Male Pastel in return for the $1250, 1/2 of the $2500 plus shipping($70) which we split. In return I would then buy back Male Pastel 1 year from now for $1250 when he was an adult. Sounded like plan and I gave all the credit to GOD for this idea.
Did Paul accept or did Paul say I would think about it OR did Paul post this very important option on the BOI as a solid conclusion to this Purchase Gone Wrong. NO! NO! NO!
************************************************************************************************************
FACT - DAY 42 - Mr Wyble in his infinite wisdom decides to post his recollection on the BOI of the events NOT stating all the FACTS with a strong opinion of his own yet asking other for "help and opinions wanted"
*PAUL WYBLE Writes "I really feel that I'm the one getting taken advantage of. If this animal really did have an upper respiratory infection, I would have been more than happy to correct the situation. But it obviously WAS healthy enough, in HIS judgement, to introduce to females for breeding purposes. So please let me know where YOU think my responsibility ends after the sale. One week? Three weeks? A month? And who is really getting the "dark" end of the stick here?"
WHAT A JOKE! I want your help and opinion but HERE's MINE. How objective is this? IT IS NOT!

FACT - I NEVER stated myself that the Pastel had RI Nor did I state I thought the Pastel had RI but only that my Partner said "one looks like it has minor RI"
*PAUL WYBLE Writes "I would also like to state that he(Andre), did tell me that he did not feel that the snake had an URI. And that is why he was attempting to breed it. Also I would like to state that he told me that he in fact DID NOT introduce these animals to his entire collection but rather a few animals that were being housed in the same area as the pastels"

FACT - There were 4 snakes introduce to one another.
1 is Dead. The "Breeder Pastel Male" from Mr Wyble is Dead!
3 snakes alive.
2 are the my adult females of 1500g+
1 is the other "Breeder Pastel Male".

FACT - After Careful thought and prayer about this situation I declined to make post here on the BOI for fear of further jeopardizing potential sales and my good name in getting into a "he said she said game" with Mr Wyble.

FACT - After feeling "threatened" of a possible post on the BOI of my Bad experiences with making purchase with Mr Wyble
*PAUL WYBLE Writes "I really wish that I didn't have to come here like this but when he threatened me with the BOI I felt that I would put in front of everyone myself and let yourselves be the judge of this situation."

FACT - He did decide to make post!
If I were to wish I didn't have to do something and I had control over it then I WOULD NOT DO IT!

FACT - NEVER ONCE Have I posted a Bad experience with a Breeder, Seller or Buyer that ended with a Terrible resolution like this one is coming to an end. I only once posted my encounter with a purchase what was "deceitful in description" months later and even that one was resolved with Great Customer Service and Care and Understanding!

FACT - NEVER has 1 customer ever had a bad relationship with me in the purchase or afterwards.

FACT - NEVER have I received bad feed back from those who have made purchase with me or those who I have made purchase or trades with.

FACT - Mr Wyble and his company did NOT ever offer any kind of acceptable answer or resolution to this Purchase Gone Bad.

FACT - Mr. Wyble has decided to come here to the BOI and post his strong views of NOT have any Responsibility to Buyer after Only 5 weeks even when Snake Dies without NEVER Eating.
Mr Wyble states some But Not ALL Facts about situation having thrown me under the bus.
(YES, that is how I feel.)

FACT - I have been attacked here verbally without knowing all the FACTS of the situation.

FACT - A few have Rushed to Judgement without knowing ALL the FACTS.
Do not judge for in the same way you judge, so to you will be measured.
For those with Wisdom and Understanding of this, you are Blessed.
For those who lack Wisdom and Understand may he/she ask GOD Almighty and may it be given upon him/her.
Thank you to all who know me and don't know me but have not made quick judgement on these issues. You are Wise for not have making quick comment without knowing all the FACTS! Now that you do know ALL the FACTS please feel free to comment after careful thought and prayer.

FACT - BECAUSE of these Verbal attacks I have probably loss more with potential sales than the $1250 I paid for this Dead Snake.

FACT - Mr Wyble has cost ASFReptiles a Great deal of Heartache and Future Financial Burden.

FACT - I told Mr Wyble that my company had and would take this lost of $1250 if he and his colleagues came to the same conclusion that he had NO Responsibility to seller for Dead Snake after 5 weeks and the Had Never Eaten.
Mr Wyble cannot take, steal or rob from me. What I have as been given to the Lord Almighty and what I don't have cannot be stolen. My treasures are in Heaven! BEWARE! Who you are stealing from!

FACT - Mr Wyble could Not tell me "sorry, your lost Andre, you have to eat the $1250" in conversation before posting this thread of "help wanted opinion needed"

FACT - Mr Wyble has the Lord's $1250.
What I don't have, I cannot give. What I am short, I cannot give. What has been taken from me, I cannot give. Why do you prevent me from giving to the Lord Mr Wyble?

FACT - I have Mr Wyble's Dead Snake in freezer after NEVER Eating for me.

How is this a "DEAL WITH ANDRE OF ASFREPTILES GONE BAD"
What is so bad for Mr Wyble? Please tell me! He has the money! He shows he never had NO intentions of giving it or any part of it back. I did NOT start this post or another of Mr Wyble "VERY BAD BUSINESS PRACTICES AND VERY BAD CUSTOMER SERVICE AND CARE"

FACT - Mr Wyble although asking for your opinion already made his mind up about what his true intentions were of NOT Giving refund or partial refund, full or partial credit towards another purchase.
*PAUL WYBLE Writes "I really feel that I'm the one getting taken advantage of.....So please let me know where YOU think my responsibility ends after the sale. One week? Three weeks? A month? And who is really getting the "dark" end of the stick here?"

FACT - Mr Wyble thinks and has acted as he, the seller. has NO Responsibility to buyer after only 5 weeks.
BUYER BE WARE! Mr Wyble does Not know how long he is Responsible to buyer
*PAUL WYBLE Writes "So please let me know where YOU think my responsibility ends after the sale. One week? Three weeks? A month?

FACT - DAY 43 - 3 Animals alive and 1 Dead having been purchased from Mr Wyble!

FACT - DAY 44 - 3 Animals alive and 1 Dead having been purchased from Mr Wyble!

FACTS IN REVIEWS

ASFReptiles makes purchase with Paul Wyble.
Paul Wyble receives money from ASFReptiles.
ASFReptiles receives snakes
1 of 2 snakes DIE after only 5 weeks having NEVER Eaten for me.
Paul Wyble accepts No Blame in death even though snake Never Ate.
Paul Wyble refuses to offer full or partial refund, full or partial credit Nor Replacement.
5 weeks ladies and gentlemen, that's where Paul Wyble has NO Responsibility to you the customer. Maybe that's how he should be treated when he makes purchase from you.
BUYER BEWARE! NO customer care NOR service from Mr Wyble after 5 weeks.

*************************************************************************************************************************************************************************************
AGAIN
How is this a "Deal gone bad"?
I make purchase, Paul Wyble receives money in full, I get 2 animals, and 1 dies in 5 weeks after NEVER Eating.
Maybe from Paul's point of view it should be "I got my money and I am not giving it back, I have NO TOS or NO Customer Service."
And from my point of view is should be "Purchase gone bad, animal dies after 5 weeks having NEVER Feeding for me. Seller, Paul Wyble, refuses to accept any blame or responsibility, offer any kind of refund, replacement or credit towards another animal now or in the future.

NOW that you know the FACTS
Advice and Opinions Wanted!
I pray it is GODLY(wise) advice and carefully thought of before responding.
I have thought long and hard and prayed and slept on this for days.


GOD Bless You and Your Family & Love Ones
Andre Wongsam, First and Foremost a Big Believer in Christ Jesus My Savior.
ASFReptiles

 

[ASFReptiles]

FACT - NEVER have I received bad feed back from those who have made purchase with me

FACT - NEVER has 1 customer ever had a bad relationship with me in the purchase or afterwards.

FACT - NEVER have I received bad feed back from those who have made purchase with me or those who I have made purchase or trades with.

Jorge: Andre, thanks for all of the 1 on 1 customer service, this pastel is amazing! I couldn't have asked for a better pastel!! God bless

Chris Jackson 03/10/2005
Andre,
I picked him up and he looks great! Thanks so much for letting me get him.
God Bless!
Chris Jackson

Wendy Eves @ Georgia Bearded Dragons 01/09/2005
Andre: I couldn't be happier with the new Pastel Jungle Male I just purchased from you. He is GORGEOUS and OUTSTANDING and exactly what I was looking for in quality, coloration and patterning. He fed right away the first time he was offered food after having a couple days to get settled in to his new environment. Your customer service and attention to detail in dealing with your customers is outstanding. I really appreciate the extra time you put into taking all the pictures. I definitely am looking forward to doing business with you again in the future. I can't wait to see what you bring to the National Reptile Breeders Expo in Daytona Beach Florida this summer 2005. See you in Daytona.

Jonathan TS <> 11/23/2004
Hey Andre, the snake looks great, one of the best looking pastel in my collection hasn't stop eating hope to do more business with you in the future thankS for everything.

Don Flickner 11/21/2004
I purchased a very nice male pastel ball python from ASF Reptiles, in my opinion and my vets the animal is perfect. The transaction was very smooth, good communications and very professional overall. The animal was packed and shipped right, no problems. I would without hesitation purchase again from ASF Reptiles. I highly recommended ASF Reptiles to all.
Thanks
Don Flickner
Cincinnati, Ohio

David Fernandez 11/20/2004
Hey Andre,the pair is doing great!Just wanted to say thanks for the quality animals and customer service.
David

Eric Dow 11/19/2004
I just love the pastel that you've sent me; he is AWESOME! Andre, you've got some of the BEST pastels out there!! Your customer service is second to none. Keep up the good work. Thanks again.
Eric

Ben Morrill 11/14/2004
I too very much appreciated the service I received, and even more the male pastel I received from Andre. I would encourage anyone looking to get exceptionally nice pastels to contact Andre. Oh, and my male is already up over 400g Andre!
Thanks again,
Ben

Cathy Hrusa 10/26/2004
Andre is an A+ guy to deal with. He's sensitive to the customers' needs and is a good guy all around. A good business man. Thanks again Andre for everything.

Matt Magliacano 10/17/2004
Hey I would like to say ASF is the best company that i have dealt with yet. the animals are all in awesome condition and are eating like champs
Thanks

Dominique Alexander 10/17/2004
Andre, I would just like to thank you for all your help, and for all the great snakes I've purchased from you. My male pastel is growing like a weed, and gets better looking everyday. Its always a pleasure doing business with you, and I can't wait to see what you guys are going hatch out next season.
Thanks
Dominique

Matt Staudenmaier 10/16/2004
I can honestly tell you that others may be questionable, but ASF is beyond reproach. I had the pleasure of living within a mile of their shop in Miami, and spent countless hours there. I have spent a great deal of time with Andre and found him to be a topnotch person. I can also say that I will not even look at pastels produced by ANYONE else, there is no need as he has the best looking. Honestly, Matt Staudenmaier

Josh Hutto 10/16/2004
Andre, you still have the best pastel's around by far, I will be picking one up from you in early 05 as soon as I save the money. Had my eye on them before hurricane Charlie but repairs lowered my snake buying budget tons, there is always next yr.
Josh Hutto

Alex Barreiro (BoaRepublic.com) 10/14/2004
I just wanted to add to the list of good things to say about ASF. I recently did a a deal where I acquired some female Patels from Andre. I can't say enough about how good the transaction was. Not only did the animals come BIGGER than I expected, but he's done a great job to follow up and make sure that everything was going well with them. Highly recommended in my book
Thanks Andre
-Alex Barreiro-
**BoaRepublic**

Mike Deese 10/09/2004
Hi Andre, Thanks for the Great Looking Male Pastel. You have some of the most beautiful Pastel that I have seen!! It was Great to buy for you , I plan to keep in touch with you. May GOD BLESS you and everything you do. Your Friend Mike Deese (10/ 11/04)

Chad Bachman 10/08/2004
Hi Andre, Thanks for the great pastel & service. He has some really nice blushing & looks ten times better than the picture shows, plus he has not refused a meal yet, and I only feed F/T. I look forward to dealing with you again. Thankyou... Chad

R. CrawFord 10/08/2004
The pastel male is eating me out of house and home yet I can't complain! He's a beautiful animal and he's growing FAST. Thanks again Andre, you're animals are certainly top notch!

FELIPE GIRALDO 09/19/2004
I have been a customer of Andre and Bill for along time .I have never bought any animal from them that I havent been 100% satisfied with from crickets to a male pastel which is getting nicer with ever shed.He is eating like a pig and growing fast.They always give you the best advice without holding anything back. thanks Felipe

josh baer 09/14/2004
have dealt with andre on both sides of the ball, buying and selling. you wont find a nicer person in the business. he is always a great communicator, and an all around great guy, i mean come on who else will donate money of snakes sales to people in need. keep up the great job and will hope to do many more deals.
thanks
josh

David And Donna 09/14/2004
We purchased 2 pastels from Andre at the Daytona Expo, Both pastels are some of the BEST I have seen and are turning out really nice. You got to go with ASF if you want quality. Thanks alot Andre!
David and Donna

Ben Morrill 09/10/2004
Hey Andre,
They are right in calling me lucky! I for sure worked for M0421. I should count up all the emails I have from different breeders showing me their best pastels they had for sale. I am sure it is over 50, maybe closer to 100 (counting replies, etc.). I was working it for a couple weeks there, and yours was by far my favorite that I saw during that time! Well, thanks again, and I look forward to hearing what you have available in females tomorrow.
Thanks Ben

Rob 09/05/2004
Hey Andre,
Donating is a very kind thing of you to do. Unfortunately I don't have the available funds to purchase. Some of those females you have are killer. The pastel you sent me is doing much better now. He is feeding regularly... He has 5 girls that should be ready for him. I may be in the market for another male next year. I'll keep you in mind.
Rob

Aimee Holliday 08/17/2004
I just wanted to let you know that our pastel male from you is breeding one of our normals!!! I'm not sure if it will work out because she already had a clutch early this year but she went off food so we figured it couldn't hurt to try! -Aimee

David and Donna 09/14/2004
Thanks Andre for the M0434 and F0415, the pair of pastels are coloring up really nice. I got my eye on another female of yours, But I will just have to wait because I have 2.3 pastels already. But thanks for the ones I got from you. I may just add one more female. Thanks again ANDRE ..... David and Donna

Ricky jorgensen 08/07/2004
thanks so much for an outstanding graziani male and thanks to Andre for shipping the snake to Xtreme Reptiles.
When i bought him he was only 405 grams when i received him he was 667grams and should be ready for my females next year.
I will buy from u again in a few months without any hesitation.
Thanks again andre.

Aimee Holliday 03/23/2004
Thank you so much for a beautiful snake, and all the wonderful information. Great service, and thanks for keeping up with me, and checking on the snake. Would definitely do business with again! Thanks again!

R. Crawford 03/02/2004
Thank you for your outstanding help! When you told me that you'd rather not sell me a male pastel if I wouldn't have females ready for him to breed in a year I knew that you had a new loyal customer for life! Putting the customer first is something that you don't see every day. Thanks again and I look forward to the fantastic male pastel that will be produced this year.

Dante 02/27/2004
Any one looking into purchasing a pastel look no further. Andre and Bill have the best looking pastels, as well as providing great customer service. Thanks guys for your help and patience in helping me select my pastel ball python.

Shane Kinney 02/18/2004
Andre- I just wanted to say thanks for the male pastel, who is getting better with each shed and is growing like a weed and eats f/t rats to boot. Also, thanks for the excellent follow up service and good conversations!

Jose 01/24/2004
Hey Andre, both males I got from you last year are doing great and getting better looking every day. Looking forward to getting a couple more from you this year. By the way, what you did during Christmas for less fortunate children was great, more of us should do the same.

Jerry 01/22/2004
You have some of the most amazing pastels I've seen on your site.......though all the ones making me drool are sold or not for sale......not to take away from the ones that are still for sale..........I'd like to get a few more males and maybe a female or two .......let me know if when your 04s are out will you be offering any group or prepayment discounts on your pastels........I'd be willing to take quite a few of them..........thank you ....and keep giving us those beauties to admire ............Jerry

Brian 01/22/2004
I would love to be put on a waiting list for next year for some of your best Pastels

John & Glenn 01/16/2004
Andre
Glenn and I are both very pleased with the pastel. He ate a nice fat medium size rat a few days ago. He is still a bit feisty. When we first got him he was snapping at everything; but has calmed down some now and Glenn hand held him a couple of times yesterday.
The snake is very beautiful.
Happy new year to you as well.

Andre & Bill 01/15/2004
THANK YOU SO VERY MUCH Tim, Don, Miles, Jerry & D. @ ROYALDESIGN for your Kindness and Thoughtfulness for your Purchase with ALL PROCEEDS going to TOYS FOR TOTS this Christmas Season. Your Genorsity Will Not Go Unnoticed. May GOD Bless You All this coming year for your Faithfulness.

Don Flickner: Purchased another pastel from Andre this year. She is a beautiful animal, eats great and perfect health. Customer service was great, couldn't ask for a better transaction. I recommend ASF Reptiles to all. Thanks. (09/21/05)

Bill Fox 09/06/2005
Thanks Andre for a fantastic male pastel (M0526). This is my first visual morph and not my last. Your customer service was great. That's # 1 with me. Also thanks for the 2 female normal 05 CH that you sent at no charge. That blew me away, not many people would do that. Again FANTASTIC CUSTOMER SERVICE. I can't thank you enough.
(9/06/05)

Cole Maas 08/29/2005
I brought two females to trade while in Daytona to Andre and to my surprise the smaller female was actually a male. Andre and I both were thinking female until someone successfully popped "her". I was embarrassed, and afraid Andre would think I was trying to pull a fast one, but they were very polite and understanding. He did his best to make me a deal but I couldn't make it happen at the time. Thanks again Andre, great service and support.

Kevin Wingert 06/02/2005
I wanted to start to get into Ball Pythons and Pastels seemed the best way to go so I looked around for the best I could find at ANY price and Andre had what I was looking for. More than that, I wanted to buy from a breeder that would be there to help with questions and whatever may come up. Believe me, ASF Reptiles goes way out of there way to make sure there customers are pleased. Every question and any problem was handled in the best way possible. I could not say enough, the animals I purchased are OUTSTANDING!!!!, the sale and service was OUTSTANDING!!!! I will be back for more and more. You can not have enough. Buy the best you can and produce the best. There is no other way to do it.
Special thanks again to Andre and all at ASF Reptiles!!!!!

Diane Mesmer 04/30/2005
Am interested in the super Graziani male, what are your terms, is he a problem feeder, what was his hatch date. Thanks, Diane

Josh Wilson 04/27/2005
just came to check out the pastels, hopefully will have money soon to get a male

Mark Damico 04/21/2005
Andre, Buying from you was a pleasure. Thanks for the follow up call to check and see how he was doing. I've bought dozens of snakes and your service was by far the best I have ever come across. Thanks again.

DenverTom 04/02/2005
Andre, thanks for the Graziani line pastel male. He has eaten a few times, perfectly shed, and used the bathroom (so to speak). All of this, and I've had him for only 2 weeks. My daugther loves him too. Thanks for everything, DenverTom

Francisco Escalante 04/01/2005
Andre, it was a pleasure meeting you & doing business with you. Excellent customers service during & after purchase! Excellent customers service = Repeat customers, and I look forward to do business again soon in the near future, Thank you for everything.

Allan Riis 03/23/2005
i wold like to buy the NSM0403 Graziani Line Male Pastel..... but how do i get in contact with the owner ?

Intriguing Reptiles, Justin Ferlich 02/23/2005
Awesome Snake! What more can I say? Andre is a great person to deal with. He is very helpful, willing to deliver at anytime and sent me a snake that was twice as big and healthy than expected. Thanks!

Steve 02/21/2005
Hello Andre,
The pastel is doing great..eaten two mice so far and he just shed Tuesday. I have him in with a female, he doesn't seem to interested in her...maybe he is still a bit young. I am very pleased with him. Also I really appreciate you writing me the receipt for Dec. That really helped me.
thanks, Steve

Thomas M Shawley 02/19/2005
Thanks again Andre, it was a pleasure doing business with you.

Iain 02/09/2005
Some smokin' looking pastels you have, pls contact me as I would like to add one to my collection

Marc & Anne Charbonneau 02/07/2005
Interested in a male pastel

Jessy 02/06/2005
please contact me re:lines & hets.

MIKE CUMMINGS 01/30/2005
WILL BE IN OCALA ON OR ABOUT FEB.27 AND AS PER OUR PHONE CALL BILL I WILL GIVE YOU A CALL WHEN I GET IN TO SILVER SPRINGS THANKS ALOT MIKE CUMMINGS

jeff mcclure 01/26/2005
Andre's customer service is excellent, he is very fair & honest and a very nice guy to do business with. Thanks again Andre!
Jeff

DragonDavy 01/15/2005
Excellent deal for excellent snakes from an excellent guy. Will be back to buy more. I'm happy.
Charlie R.

John Manser 01/12/2005
Andre, All balls arrived in excellent shape and are very nice so I am happy with them. Thanks for the excellent service. John




GOD Bless You and Your Family & Love Ones
Andre Wongsam, First and Foremost a Big Believer in Christ Jesus My Savior.
ASFReptiles

 

[hhmoore]

An interesting reply, Andre (though I think the page of feedback was overkill). Let me ask you this. Say I purchased a "breeder" snake from you. Say I tell you that the snake may have a mild RI, and you didn't specifically tell me to keep it warm or treat it(so I didn't)...the snake doesn't eat, so I continue to not warm it AND I expose it to other quarantined animals. What would your response be to me if I contacted you 5 weeks after purchase and told you that the snake had died?

 

[Karen Hulvey]

1 dies in 5 weeks after NEVER Eating.
after 5 weeks having NEVER eaten for me.
#2 refuses.
#2 refuses again.
Attempt to feed both "Male Breeder Pastels" no success with either.
#2 refuses again.
#2 doesn't want to eat, maybe he want to breed.
But #2 refused to eat in 5 weeks and was not interested in breeding at this time either.
I ask him what would you do if you made same purchase and animal died 5 weeks later having never eaten.
Dead Snake after Only 5 weeks and the snake Had NEVER Eaten.
Only 5 weeks even when Snake Dies without NEVER Eating.
for Dead Snake after 5 weeks and the Had Never Eaten.
FACT - I have Mr Wyble's Dead Snake in freezer after NEVER Eating for me.
1 of 2 snakes DIE after only 5 weeks having NEVER Eaten for me.
Paul Wyble accepts No Blame in death even though snake Never Ate.
I get 2 animals, and 1 dies in 5 weeks after NEVER Eating.

I see a trend here. It looks like you think the animal died because it had never eaten. You wrote it over & over ad nauseum. Was the animal underweight? Was the animal losing weight?

FACT - I would NEVER have added any male with any female if I thought the animal had RI or was unhealthy.

You say right here that you believe said animal to be healthy.

FACT - Paul also states that both have eaten recently regularly but one had not eaten the last 2 weeks.

You knew when you bought the animal that it had not eated in two weeks.

I do not consider 2 weeks a fast for a ball python.

If you do not consider 2 weeks a fast for a ball python, then what do you consider a fast?

FACT - DAY 2 - Paul calls to ask if animals had arrived - I told him "Yes... My partner thinks one has minor RI"
Paul says "keep me updated"
No, "do you know how to treat RI?"
No, "please treat it with heat and medications."
No, "Please take it to a vet"
Simply "keep me informed."

Maybe, just maybe, Paul thought that an experienced BP breeder such as yourself would know how to treat RI and would increase the temperatures and take said animal to vet. JMO, though.

Why didn't you have a necropsy done? Obviously this animal didn't starve to death so why did it die? The only way to know the cause of death is a necropsy.

I still think that Paul owes you nothing. You have not proven that anything he did killed the snake.

 

[Karen Hulvey]

eated

eated = eaten