Bad Guy Dealing with Captive Bred Excellence left a bad taste in my mouth...

[Ken Foose]

Jim, you only wish you had my pom poms. I have not said once that Tad was in the right or wrong. All I'm saying is that he is a good guy, a respected breeder, and sometimes, despite ourselves and our best efforts happens. I won't comment anymore about this. I've expressed my opinion about Tad, and that's all I meant to do. Take it for what it is.

 

[reptileman79]

Ken, unfortunately a mans actions speak for his true character. Tad has clearly shown who he is as a person and a businessman. He has shown us all.

 

[Ken Foose]

Is Ken Foose here to "represent" this embarrassment to the hobby? If resolving was so important then Tad would be here himself doing it, not Ken Foose. Ken please put your pom poms away and let Tad dig his own grave.

Really? This is an embarrassment to the hobby? Please. Have you been living in a cave for the past few years? Compared to a lot of that's gone down this is not even close. I guess you find drama where you can.

 

[reptileman79]

Yes, embarrassment. When someone/anyone uses strong arm tactics to intimidate a customer no less, they are an embarrassment. I don't care who he is. Maybe its his arrogance or ego, whatever it is I sure don't want his actions representing the "hobby".

 

[Chris Kennard]

Tad. Would you pay fifty bucks to have this thread removed? Hope it was worth it. Good luck.

 

[kerrek]

OK. Tad made a mistake. He understands that, and so do I. Now I'll ask the same thing I ask a customer when I make a mistake, which I do every so often by the way. I ask "what would you like me to do to resolve this"? The mistake has been made, now what? If the buyer has something in mind, perhaps Tad will take care of the request. If there is no solution, if it's too late, then it's time to move on. At this point everything seems status quo. Tad's got his snakes, and the buyer has her money. Once again Tad is a good guy. He is not a crook or a con, nor do his animals suck. This was a mistake. Perhaps poor judgement. We all make them and all have them.

Yup everybody makes mistakes but its how you handle your mistakes that makes the difference. He handled it horribly I still for the life of me can't figure out why the OP gave the snakes back. They agreed to a price and she paid it she should have kept the snakes.

And you Ken being his friend or at least business associate could be here encouraging him to do the right thing but you just want to tell us how great a guy he is. Even when all the evidence in this thread shows him to be 100% wrong. The best part is all this crap is over $50. The only person he has a right to be upset with is himself because he's the only one that did anything wrong.

 

[Chris Kennard]

Yup everybody makes mistakes but its how you handle your mistakes that makes the difference. He handled it horribly I still for the life of me can't figure out why the OP gave the snakes back. They agreed to a price and she paid it she should have kept the snakes.

And you Ken being his friend or at least business associate could be here encouraging him to do the right thing but you just want to tell us how great a guy he is. Even when all the evidence in this thread shows him to be 100% wrong. The best part is all this crap is over $50. The only person he has a right to be upset with is himself because he's the only one that did anything wrong.

Don't think I've seen a more well written post here since I joined.

 

[Snake-Queen]

I am nauseated that a supposedly reputable businessman could sink so low.

After the transaction was complete and the snakes were in the buyers agent, the money in the sellers account, this transaction was complete. The seller had no right to ask the buyer for more money the next day or the return of the snakes.

I've eaten a loss when it was my mistake. Just as this was the sellers mistake.

Honest you are not, Tad ...

 

[Pasodama]

OK. Tad made a mistake. He understands that, and so do I. Now I'll ask the same thing I ask a customer when I make a mistake, which I do every so often by the way. I ask "what would you like me to do to resolve this"? The mistake has been made, now what? If the buyer has something in mind, perhaps Tad will take care of the request. If there is no solution, if it's too late, then it's time to move on. At this point everything seems status quo. Tad's got his snakes, and the buyer has her money. Once again Tad is a good guy. He is not a crook or a con, nor do his animals suck. This was a mistake. Perhaps poor judgement. We all make them and all have them.

Having sold the snakes, for less than he intended, was a mistake.
Requesting extra money or the return of the snakes (if extra money is not sent), after completion of sale and after the buyer/agent had possession of the snakes (for a day +/-), was not a mistake. It was a deliberate, and conscious, action. A deliberate action that was wrong.

True, the seller refunded the buyer and it may not be the worse thing, that somebody has ever done, but wrong is wrong. No manner, of measurement, will make a wrong be anything but that.

It probably is too late, to make things right with the OP (or to have any resolve in this particular situation), but only because the seller, apparently, was/is not willing to do so.
However, whether this thread continues to have people posting, or not, at least the OP was able to share her experience and any readers can take from it whatever they will.

I just hope that the seller never makes this poor decision/action, should it ever arise again, in the future.

 

[hhmoore]

What about the gas money? The supplies to care for the snakes? And the op and the friend who picked up the snakes wasted time? Why should they lose money and have absolutely nothing to show for it? How is that fair?

Really? With all due respect, that is nonsense. Compensating Elisa for the money she paid Sarah for gas might be reasonable as a token gesture; but the rest of it is simply retaliative noise.

He said he will no longer do business with us when we asked him to come pickup the snakes instead of delivering them to him.

I know you are her boyfriend; but this is Elisa's deal (at least as far as this thread is concerned). Ken's question was valid, and is for Elisa alone to answer.

At this point unless the seller plans to take action I would not bother posting here any longer. Just let this thread stand for itself as an example of how the seller, Captive Bred Exotics, handles his business when things go awry.

Again, Ken's question is both reasonable and valid. Don't just brush it off because you feel slighted. While Tad's own responses have not offered much hope of remedy, he did mention compromise and making it right in at least two posts. To my recollection, you have not yet said what it would take to make it right, or even if you would give him that opportunity. Sometimes, having an option placed on the table and a little nudge from the right direction is all it takes.

Thanks, Ken. It's all to easy to dig in our heels when we are being told we're wrong; especially if we don't agree.

 

[neenach2002]

Really? With all due respect, that is nonsense. Compensating Elisa for the money she paid Sarah for gas might be reasonable as a token gesture; but the rest of it is simply retaliative noise.


I know you are her boyfriend; but this is Elisa's deal (at least as far as this thread is concerned). Ken's question was valid, and is for Elisa alone to answer.


Again, Ken's question is both reasonable and valid. Don't just brush it off because you feel slighted. While Tad's own responses have not offered much hope of remedy, he did mention compromise and making it right in at least two posts. To my recollection, you have not yet said what it would take to make it right, or even if you would give him that opportunity. Sometimes, having an option placed on the table and a little nudge from the right direction is all it takes.

Thanks, Ken. It's all to easy to dig in our heels when we are being told we're wrong; especially if we don't agree.

You say it isn't "my deal" but around here Elisa doesn't just up and decide to buy a pair of snakes. We both make decisions together. So when Tad changed his mind it affected both of us equally. As I was part of the deal I have the right to weigh in - indeed, many people who weren't parrot the deal have been given a chance to weigh in so why should I have less of a right to do so than them?

As far as "making things right", sure he said that here in public where everyone can see, but in private he had a totally different tune and continued to maintain that it was our fault and that we were in the wrong until just a few hours ago.

 

[hhmoore]

You say it isn't "my deal" but around here Elisa doesn't just up and decide to buy a pair of snakes. We both make decisions together. So when Tad changed his mind it affected both of us equally. As I was part of the deal I have the right to weigh in - indeed, many people who weren't parrot the deal have been given a chance to weigh in so why should I have less of a right to do so than them?

As far as "making things right", sure he said that here in public where everyone can see, but in private he had a totally different tune and continued to maintain that it was our fault and that we were in the wrong until just a few hours ago.

Quite simply because, regardless of your relationship and input on decisions, Tad's transaction was with Elisa (and, to some degree, you are coming off as obstructive, which isn't likely to help). I have not tried to dissuade you from posting throughout this thread, or suggested that you not discuss a possible solution with Elisa...but, for practical purposes, let her propose that solution here.
If she has offered possible options for "making things right" in private - obviously we aren't aware of them. Sometimes taking things back into private is a good thing, sometimes it exacerbates problems because the thread continues as if nothing is happening. If Tad appears to be having a change in heart regarding his stance - good for him...and good for you. I only suggest following Ken's line of thinking.

 

[thehappypet]

Again, Ken's question is both reasonable and valid. Don't just brush it off because you feel slighted. While Tad's own responses have not offered much hope of remedy, he did mention compromise and making it right in at least two posts. To my recollection, you have not yet said what it would take to make it right, or even if you would give him that opportunity. Sometimes, having an option placed on the table and a little nudge from the right direction is all it takes.

Thanks, Ken. It's all to easy to dig in our heels when we are being told we're wrong; especially if we don't agree.

Didn't mean to come off as though I was brushing it off, I never expected it to go this far!
And I'm just not a fan of internet soap operas so any resolution that is going to happen from here on will be in private.

 

[hhmoore]

Understood - please update this thread with whatever resolution is achieved.

 

[kingdomofspiders]

"great customer service"

making some one pay because you cant keep track of your ads and dealings isn't that exactly. i feel the way you handled with was done very poorly.

 

[TriangleReptiles]

I would suggest that if Tad was the least bit interested in resolving this beyond the point that it is at now, he would propose a solution. But it is obvious that he isn't. He has his snakes back and has recouped the huge $50.00 loss. As a result, it appears many people are done with him. I hope it was worth it.

 

[Snake-Queen]

I would suggest that if Tad was the least bit interested in resolving this beyond the point that it is at now, he would propose a solution. But it is obvious that he isn't. He has his snakes back and has recouped the huge $50.00 loss. As a result, it appears many people are done with him. I hope it was worth it.

In his mind, he has done nothing wrong ... after all the OP or her agent "threatened" him. He almost lost $50, it is a huge relief to him that he did not.

Funny thing is, het pieds aren't worth more than normals now days and mojave hets not much more than mojaves. No matter, he got his snakes back and lost a bunch of potential customers.

 

[freedumbdclxvi]

OK. Tad made a mistake. He understands that, and so do I. Now I'll ask the same thing I ask a customer when I make a mistake, which I do every so often by the way. I ask "what would you like me to do to resolve this"? The mistake has been made, now what? If the buyer has something in mind, perhaps Tad will take care of the request. If there is no solution, if it's too late, then it's time to move on. At this point everything seems status quo. Tad's got his snakes, and the buyer has her money. Once again Tad is a good guy. He is not a crook or a con, nor do his animals suck. This was a mistake. Perhaps poor judgement. We all make them and all have them.

Been thinking about this, and it keeps bugging me. What you're essentially saying is that, even if negotiations between buyer and seller take place and a lower amount is agreed upon, the seller is able to ask for *more* money after the fact by claiming a "mistake" was made, despite agreeing to a lower amount. I find that a pretty distasteful view for a seller to have, as it essentially strips a buyer of any negotiations and/or offers made if the seller decides ait was a mistake. To me, that comes off as dishonest, whether there was malicious intent or not. I'd be reluctant to buy from any vendor who felt that, despite what we may discuss over email and phone, he/she could simply ask for a do over as far as pricing goes *after* money has changed hands.

 

[Lucille]

So I let them know that I didn't have any more money to send them. They then told us to drop the snakes back off to them, and they will refund me my money afterwards.

Elisa, experience is a rough teacher. For those who believe this issue is an unusual occurrence, I'm here to tell you it happens ALL the time. Perhaps not in reptile purchases, but in my own experience it is common for a health provider such as a doctor's office or lab to bill a patient after insurance has already paid for the charges. Immediate and strenuous objection usually gets the doctor's office or lab billing office to see the error of their ways.

Elisa, if this sort of situation should ever happen again, and it may very well happen during sometime in your life, stand your ground, tell the seller (or biller) to kiss your grits, and use your unpleasant situation here to navigate a better outcome for yourself in future issues.

.

 

[lillyorchid]

I am sorry that you had a bad run around with Tad. I personally had a great experience with buying from him, will this make me not think about doing business with him again? No.
Just make this a lesson learned, like Lucille said, if you should ever have this happen again and someone ask you for more money after the transaction or they need their product back, tell them too bad, their loss, transaction is already done and paid for. You don't owe them anything back or more.