Bad Guy Dealing with Captive Bred Excellence left a bad taste in my mouth...

[Baksmurf]

Wow, what a thread. I know this is my first post but I am a lurker extroardinaire (especially when it comes to BOI).

I have a question that I know someone can answer here. Since I have never sold anything via paypal, only purchased, how do you know you got paid? I would assume it's some kind of message that says you got paid some X amount of money and from who.

 

[lillyorchid]

PayPal can email you when you receive or send funds. Also you can just log on to it, and it tells you who you've sent or received funds from and how much $.

 

[yeloowtang]

Just make this a lesson learned, like Lucille said, if you should ever have this happen again and someone ask you for more money after the transaction or they need their product back, tell them too bad, their loss, transaction is already done and paid for. You don't owe them anything back or more.

As I do agree with this in some way..mistakes do happen

I'm still on the fence with this one, now i don't agree at all with what happen and it's too bad a mistake was made.. for 50$ !!! i wouldn't even think about it and say congrats , you got the wrong snakes and they're worth a little more.. would be a diferent story if when the snakes were picked up she got citrus pastel super stripe or some banana of some sort and the seller was out 1G then if shipping was a factor, you would have to weight in ther costs and if it's worth it and hope the buyer is honnest and fair.. not the case here we're taling about 50$

I understand the seller for asking when he made a mistake, nothing wrong with asking.. I mean in the end, wouldn't it be nice if honesty worked both ways all the time..
he could have asked her; i made a mistake, you got the wrong snake, are you ok sending an extra 50$ to keep them or i can swing by and drop off the snakes you paid for and i will just take that one back.. if not !!! oh well you're lucky..

the getting that emotionally attached in such a short time when the snakes are at someone elses place in quarentine ??? :-/

what if the situation was reversed and she sent 50$ more then she should have because she got distracted with all the adds she looked at..

should the seller say .. ahhh too bad done deal ?? NO he would be expected to pay her back ..fair and honest

sooo, as i said , i'm on the fence on this one.. I see both sides , she got the wrong snakes by mistake for a cheaper price, he asked for them back and she was nice enough to let them go with a full refund..

I forget now if the refund included the compensation for gas for the friend ?? it should be.. or at least the seller should have gave her the right snakes when it came over to pick these up.

I hope that the seller at least tries to fix this if not too late

The OP was honest and understanding for the mistake done, not many people like this these days.. and even if she was sad to see them go, the seller IMHO should have given her the snakes she paid for when he picked them up , things would have been different in the end if he had done this..

 

[Tinysalmon]

As I do agree with this in some way..mistakes do happen

I'm still on the fence with this one, now i don't agree at all with what happen and it's too bad a mistake was made.. for 50$ !!! i wouldn't even think about it and say congrats , you got the wrong snakes and they're worth a little more.. would be a diferent story if when the snakes were picked up she got citrus pastel super stripe or some banana of some sort and the seller was out 1G then if shipping was a factor, you would have to weight in ther costs and if it's worth it and hope the buyer is honnest and fair.. not the case here we're taling about 50$

I understand the seller for asking when he made a mistake, nothing wrong with asking.. I mean in the end, wouldn't it be nice if honesty worked both ways all the time..
he could have asked her; i made a mistake, you got the wrong snake, are you ok sending an extra 50$ to keep them or i can swing by and drop off the snakes you paid for and i will just take that one back.. if not !!! oh well you're lucky..

the getting that emotionally attached in such a short time when the snakes are at someone elses place in quarentine ??? :-/

what if the situation was reversed and she sent 50$ more then she should have because she got distracted with all the adds she looked at..

should the seller say .. ahhh too bad done deal ?? NO he would be expected to pay her back ..fair and honest

sooo, as i said , i'm on the fence on this one.. I see both sides , she got the wrong snakes by mistake for a cheaper price, he asked for them back and she was nice enough to let them go with a full refund..

I forget now if the refund included the compensation for gas for the friend ?? it should be.. or at least the seller should have gave her the right snakes when it came over to pick these up.

I hope that the seller at least tries to fix this if not too late

The OP was honest and understanding for the mistake done, not many people like this these days.. and even if she was sad to see them go, the seller IMHO should have given her the snakes she paid for when he picked them up , things would have been different in the end if he had done this..

just going to correct this. we got the right snakes. exactly correct Snakes. there was no issue there

 

[freedumbdclxvi]

what if the situation was reversed and she sent 50$ more then she should have because she got distracted with all the adds she looked at..

should the seller say .. ahhh too bad done deal ?? NO he would be expected to pay her back ..fair and honest

That's not quite the same. It'd be more like they agreed to terms and, after paying, the buyer did a chargeback for $50 claiming it was a mistake and she agreed to $50 more than she intended to pay, despite the emails showing she agreed to the higher price.

Like I said, any vendor who does this essentially leaves a back door to get more money even of a lower price is negotiated. Personally, I find it shady and I wouldn't buy from someone that felt this was an acceptable practice.

 

[yeloowtang]

just going to correct this. we got the right snakes. exactly correct Snakes. there was no issue there

Maybe got this wrong, but from what i read, the 125$ was for 2 het pieds and his add for the mojave pair was 175$.. i think somewhere she mentione an interest in the others but it seems the deal was for the hets at 125$
if this is wrong then it would be backing out of a done deal.. but from reading it from the first post it seems she paid 125$ for the hets but he made a mistake and gave her the mojave instead, he realsied the mistake and asked for the 50$

not saying this is right to do, but nothing wrong for asking, if this is the case, he should have,as i said , brought the other snakes in exchange..

QUOTE "That's not quite the same. It'd be more like they agreed to terms and, after paying, the buyer did a chargeback for $50 claiming it was a mistake and she agreed to $50 more than she intended to pay, despite the emails showing she agreed to the higher price.

Like I said, any vendor who does this essentially leaves a back door to get more money even of a lower price is negotiated. Personally, I find it shady and I wouldn't buy from someone that felt this was an acceptable practice. QUOTE

I'm saying it the same if a simple mistake was made as i mentioned above...
from what i read, it seems he gave her the wrong snakes.

if like you say is what happened, then i agree, one can't just ask more $$$ after a deal was made...

I just don't think this was the case here..

a simple mistake in the hand off seems to be what went down..

 

[Pasodama]

sooo, as i said , i'm on the fence on this one.. I see both sides , she got the wrong snakes by mistake for a cheaper price, he asked for them back and she was nice enough to let them go with a full refund.

The one big problem, with your post, is that the OP did not get the wrong snakes. Several times, prior to sale, it was confirmed, between seller and buyer, that it was $125 for a male Mojave het Pied and a female Normal het Pied. The OP paid the $125 and the OP/agent received a male Mojave het Pied and a female Normal het Pied.

 

[Baksmurf]

I just find it hard to believe that the seller went through the routine of confirming payment, boxing the snakes up, and handing them off to the friend that picked them up and disregarded how much he got paid. For someone that has been doing this for 20+ years it seems like such a rookie mistake. Or perhaps, as you stated in post #33 Tad, you didn't need the money that much since it is your hobby/business.

 

[hhmoore]

Maybe got this wrong, but from what i read, the 125$ was for 2 het pieds and his add for the mojave pair was 175$.. i think somewhere she mentione an interest in the others but it seems the deal was for the hets at 125$
if this is wrong then it would be backing out of a done deal.. but from reading it from the first post it seems she paid 125$ for the hets but he made a mistake and gave her the mojave instead, he realsied the mistake and asked for the 50$

not saying this is right to do, but nothing wrong for asking, if this is the case, he should have,as i said , brought the other snakes in exchange..

QUOTE "That's not quite the same. It'd be more like they agreed to terms and, after paying, the buyer did a chargeback for $50 claiming it was a mistake and she agreed to $50 more than she intended to pay, despite the emails showing she agreed to the higher price.

Like I said, any vendor who does this essentially leaves a back door to get more money even of a lower price is negotiated. Personally, I find it shady and I wouldn't buy from someone that felt this was an acceptable practice. QUOTE

I'm saying it the same if a simple mistake was made as i mentioned above...
from what i read, it seems he gave her the wrong snakes.

if like you say is what happened, then i agree, one can't just ask more $$$ after a deal was made...

I just don't think this was the case here..

a simple mistake in the hand off seems to be what went down..

Perhaps you should read more than the first post (I'm sure you did, but you apparently missed some important ones).
Try looking closely at the attachments in posts 37 and 38.

 

[WebSlave]

I think, personally, what it all boils down to is:

1. Who made the mistake?
2. Who had to pay for that mistake?
3. Was #2 fair, yes or no?

Everyone makes mistakes. But mistakes SHOULD be painful to the one who made them. It is fair and fitting. It helps to give incentive to the learning process towards the hoped for goal of trying to not make mistakes in the future.

 

[Mech]

Tad this is probably going to get me another grey chitlet but here I go anyways.
I don't think you're a bad guy.
I think you might have had tunnel vision on this at first and now it's just a mess.
I made my money selling mechanical engineered systems and installations.
We all mess up every now and then.
It's just how it is.
Here a couple of nuggets that have worked for me.
Everybody has or could use a mentor for advice.
Hang out with people better than you.
One of my mentors taught me to add just a tad to the price for warranty work and bs like that.This actually will take several accounts.
It's ok to ask one you respect for advice.
It's ok to say I'm sorry I didn't get it.
Good luck to ya.
Andy

 

[EdwardK]

The one time I made a mistake when shipping out some animals, I asked the buyer if they were happy with the mistake and then I offered the buyer the option that if they were happy with the animals then it was okay with me and they could keep the animals. If they weren't happy, I would either fix the mistake and pay for shipping back to me or give a refund at the choice of the buyer and pay for shipping back to me. The buyer was okay with the mistake so I let it go and wrote it off as my mistake.

Ed Kowalski

 

[yeloowtang]

Perhaps you should read more than the first post (I'm sure you did, but you apparently missed some important ones).
Try looking closely at the attachments in posts 37 and 38.

I did but to be honest post 37 is just a screen shot of her payment with a note she put there, but yes the seller should have noticed that too(his mistake) again

post 38, seems part of the conversation is missing, the beginning of it..

if you read post 17 he talks about the tetxt messages asking and confirming the deal for the het pieds..somehwere they talked about the mojave and confusion set in.. he was selling them for more and claims he would not have accepted 125$ for them since they were already priced on special

as i said , i`m not taking the sellers side nor the OP information seems to be missing..

not sure i want read it all over again, unless it`s all there already , we should see all the text messages sent from both of them from the begining..

the seller did a mistake maybe even twice..
1- lost track of what snakes they were talking about
2-packing them without realizing he got 125$ for what he claims was the het pieds
no matter how you look at it, he s at fault, no argument there, mistakes happen
he realized it and figured he should ask if he can get more $ or take them back..

if the deal was for the mojave at that price then the seller should absolutely not ask for more $$

that part isn t clear, he claims they were dealing the hets..

the OP or the seller should post a clear message showing the discussion and agreement for the mojave.. post #37 doesn t prove that..

all it shows is the OP thinking she s paying for the mojave, if she has a text showing the seller agreeing to that then she is right 100%
OR
if the seller can show texts proving the discussion was for the hets,, so be it
but in post #38 the first phrase is ON WICH SNAKES confusion is already set in we need to see the whole message, she`s talking about the mojave and the het pied pair !!!! the seller missed that again because nowhere does anyone confirm wich snakes the 125$ is for, seller thinks it s for the hets ,OP thinks it s for the mojave..

anyways , they both need to show all messages exchanged to get a clear picture...

what is clear is the seller made a mistake..

 

[tim brophy]

Once the snakes are shipped, the seller has no recourse but to let it go. Regardless of any previous email trail. But I believe this thread is painting a much worse picture of Captive born Excellence than they actually deserve. They have has a reputation for selling topnotch animals. If they had something I wanted (not into ball pythons) , I would not hesitate to buy from him. But if they sent me a higher priced animal by mistake, I would say thank you very much!

 

[leftycrane]

Until they wanted you to send them more money after the fact...

 

[tim brophy]

Well, they could ask all they want. Does not mean I would have to comply.

 

[thehappypet]

He did have an ad for a pair of normal hets running at the same time for $65. If he thought I was asking about the 1.1 normal hets, instead of the mojave het with the normal het pair, he sure didn't say anything about that extra $60 he thought he was going to get?

I've seen pairs of normal hets for sale at shows for $50 recently. Being het anything right now barely add any worth but that's just my opinion I know others feel differently. Almost 1500 gram het albino proven female sold in my area recently for only $100. Prices have tanked over the course of the past year. Het pieds, het albinos, pastels and combos, spiders and combos are all hard pressed to get $100 for even proven breeding pairs lately. I was offered a het albino pair for $80 and a pair of fires for $125.

All I know is that I am glad I got it in writing at least twice IN ADDITION to the phone calls. If it were all done over the phone then it would all be "he said, she said" which would have helped only whoever the bigger name was.

Also, regarding the comment on how quickly I became attached to my critters.. These aren't televisions or computer desks here, they are living things we are responsible for and I take it very seriously. I am still concerned about what will happen to the pair in question, whether they will go to a home or are destined to be breeding machines. Because I think all of us here would make the claim that no one can love and care for our pets better then we do.

The only resolution to come from this is a reminder to always get everything in writing! I have over 100 reptiles and have never been pursued by the seller for more money after the deal was complete.

 

[Dennis Hultman]

Once the snakes are shipped, the seller has no recourse but to let it go. Regardless of any previous email trail. But I believe this thread is painting a much worse picture of Captive born Excellence than they actually deserve. They have has a reputation for selling topnotch animals. If they had something I wanted (not into ball pythons) , I would not hesitate to buy from him. But if they sent me a higher priced animal by mistake, I would say thank you very much!

IF there was a mistake like that the right thing to do would be to send the snake back. If it was simple as that, I would also advise the buyer here that the right course of action would be to send it back. That's not what happened here. There is just a little more to the transaction.

She received what she paid for at the price she stated she would pay at multiple points in the transaction. The mistake was on the price charged not the snake presumed paid for and received.

A mistake happened and it surely could have been handled better.
Anyway, I was hoping there would be some kind of reconciliation here.

 

[Pacman213]

I guess I seem to have missed while reading this where the $125 for the Mojave het pied male and het pied female was confirmed by both party's. It has been a reoccurring statement through out the thread, but I seem to have missed where that proof was posted. Post 37 is just her payment and a note, that is not confirmation on his part about the price. Happypet you claim in the below message to have two bits of proof in writing to show he agreed on the price, can you please provide this, so the "mistake" portion of his defense can be put to sleep for good.

All I know is that I am glad I got it in writing at least twice IN ADDITION to the phone calls. If it were all done over the phone then it would all be "he said, she said" which would have helped only whoever the bigger name was.

 

[thehappypet]

And again, this is tough to do on the phone