Adam,
Just exactly how long DO you go with no response to emails, no phone calls, no contact of any kind before you begin to suspect you've been had by someone you have never met? In today's world, just what closet do you have to be in before you cannot make a phone call or send an email to let someone know you got their money, and you will be shipping as soon as you return from your trip?
You say that Derek is a close personal friend, and you cannot believe that anyone would go to the FBI over his being late with a shipment/reimbursement or whatever. Well, I know my friends very well too, but if one of them pulled a stunt like this with no communication to a person from whom they had accepted money, I would worry for their reputation rather than attacking the person who had every right to feel as if they might have been ripped off!
Adam, this is not the first time you have come accross like this in a thread. I find you arrogant and unpleasant. That is my personal opinion. However, you have yourself admitted that you ship when get good and ready, even after having accepted money from a "customer," but you justify that by saying you're only in it for the hobby and you're not a business. For that I find you to irresponsible as well. No harm though, I just won't ever buy anything from you.
Now, you're saying that we shouldn't judge people we don't know by what they have done (or not done) when it is posted here on the BOI. Excuse me, but that is EXACTLY what the BOI is for. It is for people to expose what they have experienced with someone, to let others beware of certain bad practices or to encourage others to share in those good experiences. Please, tell us how that is to take place without judgments being made by us, even though we do not know the people involved personally?
What it all boils down to is this: If you're doing business through internet sales, your ONLY real asset is your reputation. If you fail to ship on time, fail to ship properly, or fail to communicate in a timely fashion, you have no one but yourself to blame when people begin to stay away from your advertisements, regardless of what nice animals you have to offer. That's just the way it is.
Derek seems to have done the right thing after it has all been said and done, and he should be applauded for it. However, you now come on here and chastise all of us in a way that a) reinforces many opinions about you and your attitudes, and b) tends to drag your friend down with you. If I were Derek, I might say "Thanks, but no thanks!"