Ask and ye shall receive..........
In response to Joanne and Eric and their problem with me, I do not deny that I did wrong by sending the snake Airborne when they explicitely asked not do so. On the other hand, if shipping reptiles was not a huge pain in the A$$ to begin with, it probably would not be a problem. When you have to hide the fact that there are live animals inside a box that you are shipping, pray to God that no one at the shipping company finds that out and hope they arrive alive 3000 miles away, it tends to become tiresome. Some companies only allow turtles, some don't allow any animals, some only ship to certain zip codes on certain day, some don't GUARANTEE next day arrival (or at least morning arrival), and sometimes it just depends on....???? Who knows? If it wasn't like pulling teeth to ship reptiles sometimes, then we wouldn't be having this discussion. I had UPS put the wrong address on an airbill twice(the package was being shipped TO me). The first time I had to call UPS and correct their address mistake. They told me the package would be delivered the next day. Well after driving around Tucson in August all day one day, the snake was well done by the time I received it the next day. The person I puirchased this snake from said he would take care of it and he did. When he shipped the replacement animals, UPS did the exact same thing!! Shipped to the wrong address. I thought "E." means east, not west. And since there was not a "W." address to deliver to, I had to call them back. This time I had to run down the UPS driver 3 hours after they were supposed to deliver it. Fortunately the snakes were alive, but what a pain in the groin. To make a long story short, shipping reptiles is not an exact scienc and is becoming worse since 9-11.
I guess it would have been nice if Ms. Strayham would have let me know about the regurging as I would have refunded their money or at least paid the vet bill. I sold Brandon Weik of Summit Reptiles in Phoenix a green tree python 3-4 years ago. He came down to Tucson to look at it and I told him it was an import that I had in my collection for about a year. It never refused a meal and was in good shape. He was worried about it being an import so I told him that I would guarantee the animals health and if you had any problems, I would give him a refund. More than a month after he purchased her, he called and told me that she had died. I was surprised to hear this as she was perfectly healthy (as far as I knew, she had never been to the vet). I told him that I would stick to my word and he would be given a refund. It took me a couple of month to come up with the money but I saw him at the IRBA show in San Diego and gave him his refund. Point is, all you have to do is tell me or ask me to work with you and I will. It's that simple. If you would like to contact Mr Weik his number is 602-708-3091. Or
[email protected].
As for Jason's response:
If you told them youd ship via another currier and then shipped airborn anyway they have every right to crawl out of the woodwork after two months.
Yes, they have the right to do so, but if they were so "horrified" that they had puking snakes and that they had to chase down the Airborne driver, why not just demand a refund? What do you do when you buy a TV from Best Buy and it doesn't work? Do you wait 2 months and then take an ad out in the local paper about how the TV was broken when you bought it and that you would never reommend their crappy company to anyone? Or do you take the broken TV back to the store and get a refund?
I refer back to the subject line of my post: "Ask and ye shall receive".
