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Info DLibby, Sam Sundberg, and Backwater reptiles

NathanKS

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This is mostly to serve as a warning for now but will likely turn into a bad guy thread.

user Dlibbysent me money on april 1st and picked up in person 15 laotriton from me on april 2nd. He recently filed a PayPal claim on 6/27 (88 days later) claiming they were not as described and wanting a refund.

His username here is DLibby and his name is David Libby, but that is not the onlyinformation he contacts you with or uses.

He also uses the name "Sam Sundberg" and the email's [email protected] and [email protected]

[email protected] is the PayPal name used.

I find the connection to sam sundberg to be interesting. Sam sundberg lives about 20 miles from me in Rocklin CA and owns backwater reptiles.

http://www.buzzfile.com/business/Backwater-Reptiles-LLC-916-847-2887

His picture on the backwater website, also looks remarkably like if not exactly like the guy that picked up the laotriton from me in Rocklin CA.
https://www.backwaterreptiles.com/about/about-backwater-reptiles.html
 
I forgot to mention, I know sam lives in rocklin because I previously worked for Aqua life aquarium which had a store three doors down from sam's chameleons off taylor road. I also worked for Steve Sykes of GeckosETC, which sold geckos to backwater and were picked up in person.
 
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Though I've never been through this, Paypal buyer protection officially does not cover items bought in person:
https://www.paypal.com/us/webapps/mpp/paypal-safety-and-security
Based on what you said above, the only interaction online was to arrange the meeting between you and the buyer; the actual sale occurred at the time the animals changed hands.
 
Nathan, what was the name and address on the PP payment? That might help track down who this really is.
Sam Sundberg
[email protected]

He filed an official claim today

Though I've never been through this, Paypal buyer protection officially does not cover items bought in person:
https://www.paypal.com/us/webapps/mpp/paypal-safety-and-security
Based on what you said above, the only interaction online was to arrange the meeting between you and the buyer; the actual sale occurred at the time the animals changed hands.

Sorry, I should have been more clear. The items were purchased on 4/1/19 via a PayPal transaction. At that time we were still discussing shipping and eventually decided to meet the next day at a FedEx regional Hub when we realized it would have been shipped/received at the same building.

Here's a thread that shows that Sam Sundberg, owner of Backwater Reptiles, has engaged in questionable behavior using a pseudonym in the past:

http://arachnoboards.com/threads/crevalle-aka-backwaterreptiles.220242/

Oh...and here, where Sam is speaking as 'MichelleR' (post #72 is where Sam gets busted):

http://www.faunaclassifieds.com/forums/showthread.php?t=278503&page=8

"David Libby" has also used the email [email protected]:

http://www.faunaclassifieds.com/forums/showthread.php?t=630302


[email protected] is undeliverable.
 
I guess when I first asked for "Sam"'s name and address -- I meant street address -- I was concerned that someone (Dlibby) might be impersonating someone else (presumably you used PP 'goods and services', so there would've been a physical address listed that could be used to confirm that the person at issue is in fact Sam Sundberg). That has happened here before -- a relative nobody impersonating someone well-known.

After not much research at all, though, I realized that there is no reason to doubt that Sam Sundberg is indeed the person who you dealt with, and who is attempting to scam you.

I'm not certain about all the official wording in PP's buyer protection. Is a package that is transferred by hand covered under that protection? It might be worth looking into, whether searching PP's website or contacting PP directly to ask.

Certainly the fact that the claim is made so long after the transaction, coupled with Sam's primary allegation about the size of the animals (which could've been dealt with at delivery), should be enough to defend against Sam's completely fictitious complaint, but every angle might well be pursued just in case.
 
Perhaps this is obvious, but: the fact that Sam has impersonated other people online in the past should be presented to PP in explaining that Sam is simply trying to scam you.
 
Thanks for all the help John, PayPal resolved the dispute in my favor, and I don’t foresee this going further.
 
Congrats! Though it may not be over yet. If he backed up his payment with a credit card rather than a linked bank account or PayPal funds then he can try disputing with his credit card company. Unfortunately a lot of scammers have figured out that trick.
 
Thank you all. Sam is now threatening to do what BCR229 suggested he might because I am "snide".

Attached is the latest email and a screenshot of my inbox, showing no emails from Sam from 4/2/19 to 5/28/19, as he claims to have sent.
 

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Prime reasons why I just don't accept PayPal. It's "our/breeder/dealers" fault when "they" kill their purchases a few months later. No thank you!~
 
Attached is the latest email and a screenshot of my inbox, showing no emails from Sam from 4/2/19 to 5/28/19, as he claims to have sent.
Actually the lack of emails in your inbox doesn't mean anything as they could have been moved to another folder or deleted.
 
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