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Bad Guy Don't Buy From ReptMart.

H

Herpetology 88

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I initially ordered a male Mexican milk snake from them and couldn't be more disappointed. The first thing they messed up was the delivery time: four hours late. After the wait which was strictly pointed out to be no later than a specified interval, I was greeted with a package apparently shipped from Snakes at Sunset. Funny. The snake itself is an intergrade of sorts. Likely annulata x gentilis. What else? The gender is actually female, not male. I emailed them in response to the horrible circumstances. ReptMart denied that a sex was specified and denied everything else. They also claimed I ordered the last one in stock, which was another lie, as the website still has them listed. They don't accept returns unless the animal is sick or dead upon arrival, as entailed on their website. I am extremely unsatisfied with this establishment. I highly recommend that nobody should purchase from ReptMart (and furthermore Snakes at Sunset) under any circumstances.
 
Could you please provide screenshots of the transaction, showing the kind of critter you ordered and specified gender and the shipping papers showing that Snakes at Sunset shipped the order?
Can you please post a picture showing it is an intergrade?
 
I don't have to prove anything. This is simply my experience, whether you believe it or not. I am not going to waste my time trying to find papers and whatnot, this happened three months ago and everything is tossed aside. I wouldn't sabotage an establishment for no reason. No smart aleck replies.
 
Herpetology 88 said:
I don't have to prove anything. This is simply my experience, whether you believe it or not. I am not going to waste my time trying to find papers and whatnot, this happened three months ago and everything is tossed aside. I wouldn't sabotage an establishment for no reason. No smart aleck replies.
Click to expand...

Lukas, it is common here on the BOI for readers to request facts that would tend to establish credibility. After all, reputation is important.
Allegations that are backed up here sometimes lead to resolutions between the parties involved.
I have notified ReptMart and Snakes at Sunset of this thread, hopefully they will provide input.
 
Well, thanks for being civil. In all seriousness, however, I don't want to talk to Mike. No way in heck. And as for ReptMart, I honestly don't care at this point. It has been a good three months, I'm done. So please do not get anyone involved here. I am already wasting enough time replying and writing here.
 
Herpetology 88 said:
I don't have to prove anything.
I am not going to waste my time
No smart aleck replies.
Click to expand...

You yelled fire, that is your choice. You don't, however, get to dictate the tone of the replies that follow. You don't have to prove anything, just scream fire and run away, that is your choice. We in turn don't need to believe a single word you have typed. You don't want to waste your precious time, but have no issue wasting ours.

Classic...:rolleyes:
 
Robert, you actually believe I made all of this up? For what benefit? And my intentions were never meant to be rude. There is a difference between wasting time via providing a plethora of evidence for something which should just be believed as it is, and taking a couple minutes or so out of your time to reply to a thread. And you can't hide from people on the Internet. This is a website, I am not speaking to physical people, as if that even had to be said. Talking to me about morals... don't bother replying as I'm not going to even bother glancing at this thread again.
 
Herpetology 88 said:
should just be believed as it is.
Click to expand...

Lukas, people have all sorts of reasons for starting threads in the BOI. If you read enough of them, you will see that alleged Bad Guys are not always bad, and that jealousy, competition, and other reasons can take the place of the truth in an allegation.
I'm not saying that happened here, but you are not well known and so you can see that readers may request added proof.
With reputation being so important, and with some people's livelihoods dependent on their sales (and reputation), a request by readers to back up your claims is rational and relevant.
 
Do you at least have your emails to them and their responses? I ordered from them back in 2014 and still have the emails between us since we had to coordinate shipping due to bad weather - but I'm also a packrat and don't delete anything either.

ReptMart has had a great rep for many years which is why people want proof.
 
I got a package from Mike at Snakes at Sunset 2 weeks ago, and it said it was from ReptMart. Maybe they work together a little closer than you think.
 
Herpetology 88 said:
I don't have to prove anything. This is simply my experience, whether you believe it or not. I am not going to waste my time trying to find papers and whatnot, this happened three months ago and everything is tossed aside. I wouldn't sabotage an establishment for no reason. No smart aleck replies.
Click to expand...

"I don't have to prove anything."

Isn't that the first commandment in the Liar/Scammer Handbook?

If you have no proof, there was no point in posting this. #smartaleck
 
I don't understand your contempt for the members here. If you had bothered to read any of the threads on the BOI, you would see that asking for proof is SOP. You may be the most honest person ever, but that has no weight here. We don't know you, even if we did, we'd still ask for proof.

A picture of the snake is easy, providing you still have it.
I keep all emails from my online purchases, especially if I have an issue.
 
What was order number? We own reptmart.com now as its own stand alone business.
We do not have hybrids, and they are pure and sold as pure.
We cannot find your order with you state, name, or any information from the fauna profile.
If fedex was late 4 hours then you should have notified us for a shipping refund. Its to late to claim now. Also if you pm me your order number I can look at your zipcode. Fedex does not delivery by 10:30 to all zipcodes. Your zipcode might have been 12pm or 4:30pm.
On reptmart.com Mexican Milk Snakes since we bought the website have only been available as male. Reptile Industries whom we bought the site from breeds them and we only buy annulata from them. They only usually sell us males as the females they sometimes hold back. That is why when you go to the mexican milk page the drop down for sex gives the option says "sex" (which is unspecified, customer doesnt care which sex, or MALE if customer wants a male).
If you ordered over the phone you may not have been specific and just put in a generic order without notifying them that you wanted a female only. If you did, we would have canceled and told you so as we dont need to ship males as females if the customer requests not to. Also it would be written on the order, so I need order number to check for you.
We purchased the website domain reptmart.com a year or more ago. It it is its own entity, and own business unrelated to Snakes at Sunset except for the label printing which is under one fedex account. Kind of like coca cola owns dasani, our main company owns reptmart.com, snakes at sunset.com , snakes at sunset, and several other businesses related to and unrelated to reptiles.
Sorry you felt you had a bad experience but we cannot help you this late on fedex shipping delay. I can however swap the male for a female when we get them if interested, but that would be out of trying to help you out, so you would have to pay shipping atleast one way. I asked the phone guy if he can recall about the sex error of a mexican milk and if they asked if they wanted to return it, and he said no. I want to check your order paper as there are many many notes on the order for different reasons, and when the customer calls all requests, comments, etc are written on the copy of the order for future reference.
 
Lukas, remember that your reputation is on the line here as well. If someone in the future does a search of your name here, all they will see (so far) is your hit and run. They may not want to deal with you after that. Come back and finish what you started.
 
Lucille said:
If someone in the future does a search of your name here, all they will see (so far) is your hit and run.
Click to expand...
There's more to it than that, now. I posted at the same time as Michael. Reading his post, he is saying that he only sells pure stock.


Herpetology 88 said:
In all seriousness, however, I don't want to talk to Mike. No way in heck.
Click to expand...

Why not? Is it because all of this is made up? You are unwilling to talk to him, you are unwilling to post a picture of your snake.

Herpetology 88 said:
So please do not get anyone involved here. I am already wasting enough time replying and writing here.
Click to expand...
You are not sounding very credible right now.
 
Bcr229, I thought about what you said, and am willing to entail the email. I don't want any hate for this. I know its not exactly "evidence" by a great stretch, yet you all will have to take my word for it. This is the best I can do for now.

The email, broken down, is as following:

This shipment is scheduled to be sent on 05/01/2017.
See "Preparing for Delivery" for helpful tips.
Tracking # I will not provide.
Anticipated ship date:
Mon, 5/1/2017
------------------------------------------------------------- Initiated
MIKE (Snakes at Sunset?)
Miami, FL 33173
US
-------------------------------------------------------------
Scheduled delivery:
Tue, 5/2/2017 by 10:30 am (arrived 2:30 pm or so)
-------------------------------------------------------------
Lukas Williams

Shipment Facts

Tracking number: will not be provided
Service type: FedEx Priority Overnight
Packaging Type: Your Packaging
Number of pieces: 1
Weight: 2.00 lb
Special handling/Services: Direct Signature Required
-------------------------------------------------------------
Preparing for Delivery

No need to explain.

By delivery:
Signed for by: S. Williams at 2:17 pm 5/2/2017 (a few minutes earlier than four hours delay)

Once more, do NOT get ReptMart or Snakes at Sunset involved here. This is simply to make people more wary of these two establishments. Hope I was of help...
 
Bcr229, I thought about what you said, and am willing to entail the email. I don't want any hate for this. I know its not exactly "evidence" by a great stretch, yet you all will have to take my word for it. This is the best I can do for now.

The email, broken down, is as following:

This shipment is scheduled to be sent on 05/01/2017.
See "Preparing for Delivery" for helpful tips.
Tracking # I will not provide.
Anticipated ship date:
Mon, 5/1/2017
------------------------------------------------------------- Initiated
MIKE (Snakes at Sunset?)
Miami, FL 33173
US
-------------------------------------------------------------
Scheduled delivery:
Tue, 5/2/2017 by 10:30 am (arrived 2:30 pm or so)
-------------------------------------------------------------
Lukas Williams

Shipment Facts

Tracking number: will not be provided
Service type: FedEx Priority Overnight
Packaging Type: Your Packaging
Number of pieces: 1
Weight: 2.00 lb
Special handling/Services: Direct Signature Required
-------------------------------------------------------------
Preparing for Delivery

No need to explain.

By delivery:
Signed for by: S. Williams at 2:17 pm 5/2/2017 (a few minutes earlier than four hours delay)

Once more, do NOT get ReptMart or Snakes at Sunset involved here. This is simply to make people more wary of these two establishments. Hope I was of help...
 
Ive ordered from both snakes at sunset and the original reptmart and obtained properly sexed snakes from both. All the proof has to be asked for here because read some of the turns threads have taken in the past. Often things can take unexpected turns or small details can be overcovered to help clear things up.
 
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