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Bad Guy DTS HERPS DAN SCOLARO

J

Johnstud56

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Ok so I was about to buy a corn snake from him, that was until I goggled their business and see they have a BBB rating of F and lots of unhappy customers. Well I read one of this old posts about how a lady recieved 2 of 3 frogs she ordered dead.. and he blamed this of course on USPS and says his live arrival guarntee is void because USPS didnt deliver it on time... then he finally gives the lady her frogs only before he trys to then sell them to her for the price he buys them for and splits shipping... well he made good and said he wanted to change is rules etc as for as live arrival etc. Well today I got this email after telling him Im going to pass becuase of the negative feedback he has had in the past.
DAN BELOW
What frog incident? Some lady claimed a dead frog after her box was delayed 2 days in shipping. The guarantee is live arrival only when delivered on time. If the carrier delivers late, then there's no guarantee. I went above the guarantee to offer another frog and help in the shipping costs and she declined. Her loss. And made me look great to go above the terms of the guarantee. Me sweet.

Dan


DAN HOW ARE YOU GOING BEYOND... YOU MAKE THE CUSTOMER HAPPY! THEN WORRY ABOUT YOURSELF...LOL! CLASSLESS!
 
Billy,
Please don't take this the wrong way as I'm not sticking up for Dan at all or justifying any of his behavior with past customers or how he handled himself on this forum.

I'm am curious as to why you posted a Bad Guy thread about Dan because of another Bad guy thread he has on here. Dan's attitude is plastered over many posts and threads about him by him. The email you received is mild and friendly compared to the way he represented himself in the many posts he made here on the BOI.

I hope you understand my question as it's just an inquiry of why you posted something that's already posted here. You probably should have posted on the thread you were referring too rather than start a whole new thread about an old situation that doesn't even involve you.
 
I understand... sorry. Just ridicoulous on his policy of live arrival guarntee becuase of the USPS or Fedex.. so if theyre late then thats the customers problem... I have a BIG problem with that and it bothers me. Sorry
 
Johnstud56 said:
I understand... sorry. Just ridicoulous on his policy of live arrival guarntee becuase of the USPS or Fedex.. so if theyre late then thats the customers problem... I have a BIG problem with that and it bothers me. Sorry
Click to expand...


I completely agree with you on all accounts, no question there!!
 
Johnstud56 said:
So in other words if Fedex or USPS messed up and the person gets dead animals... then pooh on you... HAH!
Click to expand...

Insane right, you have to wonder how someone stays in business with policies like that. How is it the buyers fault is the shipping company screws up? No doubt that is a shady way to run your business. But then again we don't have to buy from people like that just like you made the right choice after reading that thread.
 
Johnstud56 said:
So in other words if Fedex or USPS messed up and the person gets dead animals... then pooh on you... HAH!
Click to expand...

Insane right, you have to wonder how someone stays in business with policies like that. How is it the buyers fault if the shipping company screws up? No doubt that is a shady way to run your business. But then again we don't have to buy from people like that, just like you made the right choice after reading that thread.
 
Thats why I posted.. I wanted others to see this as well... he could have the BEST looking snake in the world and I wouldnt buy from him. Its us the customers that keep him in business... first rule of thumb... MAKE YOUR CUSTOMERS HAPPY
 
I'm still failing to understand why his response warranted a Bad Guy thread when you had no dealings with him what so ever.
This is not said to stick up for DTS but you should not have created the thread this way when you weren't in any sort of business dealings with him.

A information thread would have been the correct.

Bad Guy threads aren't for the purpose you created. People have no problem finding his past indiscretions in a search.
 
TailsWithScales said:
I'm still failing to understand why his response warranted a Bad Guy thread when you had no dealings with him what so ever.
This is not said to stick up for DTS but you should not have created the thread this way when you weren't in any sort of business dealings with him.

A information thread would have been the correct.

Bad Guy threads aren't for the purpose you created. People have no problem finding his past indiscretions in a search.
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:iagree:
 
Iv done plenty of business with Dan and NEVER once had any issues,all my breeding sand boas came from him and hes gone far and beyond to make sure all is good and he would call me the night he is getting to ship and ask me is their anything i wanted to purchase because he was shipping that night and wanted to get my order to me,DTS HERPS is a solid place to do business and iv had great dealings with Dan,no problems ever best part is he always answers his phone!!!Best of luck Dan will be in touch soon.
 
kingsnake said:
Iv done plenty of business with Dan and NEVER once had any issues,all my breeding sand boas came from him and hes gone far and beyond to make sure all is good and he would call me the night he is getting to ship and ask me is their anything i wanted to purchase because he was shipping that night and wanted to get my order to me,DTS HERPS is a solid place to do business and iv had great dealings with Dan,no problems ever best part is he always answers his phone!!!Best of luck Dan will be in touch soon.
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:rolleyes: :ack2:
 
what-ev-a..

kingsnake said:
Iv done plenty of business with Dan and NEVER once had any issues,all my breeding sand boas came from him and hes gone far and beyond to make sure all is good and he would call me the night he is getting to ship and ask me is their anything i wanted to purchase because he was shipping that night and wanted to get my order to me,DTS HERPS is a solid place to do business and iv had great dealings with Dan,no problems ever best part is he always answers his phone!!!Best of luck Dan will be in touch soon.
Click to expand...

Consider the source.

http://thedailynewsonline.com/news/article_ef5791fc-c830-11df-8606-001cc4c03286.html
 
No transaction? Bad guy thread? Interesting. The BOI has changed quite a bit for the better in the last few years, but not for everyone. Sounds like a personal axe to grind. Perhaps an ulterior motive is at play here. in any case, right or wrong, this is nothing more than an opinion/bitter bout suh-m thread.
 
Ok... still not sure why I lost privelages of being able to post in the classifieds section if I want to buy something... I should have not posted this thread because I didnt deal with him but I was just upset at what I read. Sorry... please allow me to post again in classifieds.
 
Johnstud56 said:
Ok... still not sure why I lost privelages of being able to post in the classifieds section if I want to buy something... I should have not posted this thread because I didnt deal with him but I was just upset at what I read. Sorry... please allow me to post again in classifieds.
Click to expand...

You have to be a contributing member.
 
Johnstud56 said:
Ok... still not sure why I lost privelages of being able to post in the classifieds section if I want to buy something... I should have not posted this thread because I didnt deal with him but I was just upset at what I read. Sorry... please allow me to post again in classifieds.
Click to expand...
You didn't lose your privileges, you can still PM or email the person who posted the ad....check out this link (at the top of all the classifieds forums):

http://www.faunaclassifieds.com/forums/announcement.php?f=499&a=66
 
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