Bad Guy Emiley Jones (Emileypaige776)

[xkissmyhorsex]

The problem is not how paypal issues refunds.... the problem is with how YOU issue refunds.

Clearly. Thank you for pointing that out again, sir. I do appreciate it.

 

[Southern Wolf]

I'll use your own photos to show you what Im talking about

On Feb 24th Emily sent you $300 and paypal withheld $9 in fee's

On Feb 24th you sent Emily a payment of $60 instead of a refund because you didn't have all the animals. Because you sent a payment and not a refund paypal withheld fees on her end.. not yours.

On Feb 25th you sent Emily another payment of $229 instead of a refund... once again fee's got withheld on her end. Thus far you have sent $289 back to Emily... and you still owe her $11 from your end. If you really wanted to do the right thing you'd also cover the fee's on her end.

On Feb 25th Emily filed a claim with paypal and they froze your account. When Emily called them and asked them to lift the freeze... that is all they did. They sent you an email to let you know that the payments you sent to Emily would continue. But you still owe her for the missing money because you didn't initiate a refund... you sent a payment.

 

[xkissmyhorsex]

I don't know how else to explain it to you. My payments to Emiley did not continue and hers did not continue to me.

 

[ophidile]

I don't know how else to explain it to you. My payments to Emiley did not continue and hers did not continue to me.

It sounds like you really think everything was totally reversed, but I am genuinely confused here because this does not make sense to me - if the dispute was canceled, which is what the email says happened and what Emily says happened, then the thing that should have occurred is the funds on hold would have been released.
If paypal really did reverse all the transactions then they may have credited your account with the fees elsewhere, outside the email. But then Emily's account should show similar activity.

I have not actually gone through a dispute with paypal so I don't know how their forms work nor can I go poking about in your paypal or Emily's to figure out what's going on, of course. Maybe another screencap of recent activity would shed light?

 

[xkissmyhorsex]

Alright, as requested. Again top pic is left of screen. You can see her payment of $300 was Reversed. In the right/bottom screen pic you can see her payment status is Cancelled.

 

[luvatfirstrosy]

Okay I've read 19 pages and I'm proud of myself, it was a lot to take in. First if I put up for sale in an add an update that says GROUP $300 Shipped, I expect people to think the animals listed are going to be that group and that I'm not going to break that group up. Now this part of it as been drug through the mud and beat like a dead horse so it doesn't do to beat it again. I understand that maybe the Seller was frustrated the things didn't work out the way she wanted them to BUT that certainly does not give her the right to call the buyer a bad guy because a communication error led to her requesting refund. It's like any other business things happen, we're all people asking for a refund of your funds doesn't automatically make you a bad guy, it just means that you are looking for something in particular and that something isn't available from that seller anymore. It's only a big deal because one party made it a big deal. If everyone put a bad guy thread on hear for every deal that fell through we'd be on here forever. If it's a question of what kind of refund should be issued, I would hope that since no merchandise ever exchange hands, a full refund would be issued. It's good business practice. It's just a case where frustrations boiled over to public forums when they shouldn't have. I applaud Emiley (from one to another) for stay so calm through this whole thing and even finding humor in the situation. We can all learn something from you. Being confident in who we are and not being shaken by what other's say about us when we know who we truly are and what we really stand for is to be admired. Seller, what ever happened is in the past and it's time to let it go and perhaps move forward and apologize for any wrongs you've made. It's not important that you do publicly but doing others wrongs really do eventually weigh on your heart and it's not good for in the long run. Living your life right and being kind to others is better for your health because you're happier and you have less stress in your life. Worry less and smile more. There's so much to grateful for, we have a great hobby and wonderful people to share it with let's not drag the ones who truly don't deserve it down.

Luvatfirstrosy

Emily Johnson

 

[Southern Wolf]

Bridgette... the way I am understanding that latest set of screen shots.... the reversal was canceled because Emily asked them to drop it. They didn't reverse any funds in either direction.

Hopefully someone else will chime in that has been thru a dispute. If Im wrong Im willing to admit it.

 

[Lucille]

As for my customer service, Emiley was never a customer, she has none of my animals and has never bought anything from me. I'm sorry if you feel that me sticking up for myself when I feel that people are trying to take me for a ride is wrong, but I was taught that if I don't stick up for myself, no one will. Truth.

You do not know the meaning of the word. You have one of the worst customer service attitudes around, and you are trying to escape being judged by putting forth some pathetic argument that because the transaction was not completed, the buyer is not actually a customer.

Second, it is my personal opinion that the multitude of posts about the fees are obscuring the fact that prior to the fees this was still a pathetic seller. I think this seller is intentionally grasping at these little forays to obscure her true nature from future readers who might be deciding whether to do business with this person.

In fact, she is trying to direct this thread just the way she tried to direct the original sale, by buffaloing the readers with all sorts of stuff to make us lose track.

Back on track: this is a horrible seller and I for one would not do business with her no matter what she advertised.

 

[carrienkashe]

Alright, as requested. Again top pic is left of screen. You can see her payment of $300 was Reversed. In the right/bottom screen pic you can see her payment status is Cancelled.

They canceled the HOLD on your account. If they had refunded her it would have said REFUNDED not CANCELED. That is why the cancel is for $291, Paypal is not giving you back your $9 beacause you did not refund the transaction correctly.

Plain and simple:
SHe paid you $300
SHe placed a hold -300
Releasing $291.00 to you ( the $300 minus paypal $9 fee for the original transaction, because you did not do the refund properly.

Nowhere in your screen shot does it show them reversing the 2 payments you made to her, of $229 and $60.

 

[Matt2979]

Bridgette, let's get back on track for a minute. This BOI thread is here FOREVER for your potential customers to read before deciding if they want to do business with you (at least I ALWAYS search a new potential seller before sending them my money).

To recap what they are going to read: YOU advertise falsely, YOU believe it's kosher to keep monies sent to you even when you DON'T HAVE what the money was sent for, and when you're finally convinced to "refund" money, you send it the wrong way and tell them to go because you don't care what happened to their fees!!!!!

I think that about sums it up. Anybody really want send this person your hard-earned money??? I know she'll never see a dime from me!!

 

[jdshscja]

Bridgette, let's get back on track for a minute. This BOI thread is here FOREVER for your potential customers to read before deciding if they want to do business with you (at least I ALWAYS search a new potential seller before sending them my money).

To recap what they are going to read: YOU advertise falsely, YOU believe it's kosher to keep monies sent to you even when you DON'T HAVE what the money was sent for, and when you're finally convinced to "refund" money, you send it the wrong way and tell them to go because you don't care what happened to their fees!!!!!

I think that about sums it up. Anybody really want send this person your hard-earned money??? I know she'll never see a dime from me!!

While I agree with your overall opinion of this seller, I'm not understanding how she falsely advertised. If I missed that in here somewhere then feel free to correct me but I don't see that at all. There's plenty this seller did do wrong but there's no reason to just add on things she didn't do.

 

[Mister Internet]

Emileys original $300 went back to her (if it didnt I don't know where it went because I never had it) and my pay backs came back to me. Her money was placed back in her account, mine was placed back in mine. I dont know what you would like me to do here.

All anyone wants you to do is THE RIGHT THING. It's not our fault, and it's CERTAINLY not your buyer's fault that you don't know how to use PayPal correctly. I would think that someone intending to receive and disburse money with such a tool would at least educate themselves on how to use it.

Your reasoning here is ludicrous... it would be like never taking the time to learn how an ATM works, withdrawing money every day for a week, and then storming into your bank demanding that they refund you your withdrawal fees. Just because YOU didn't take the 5 minutes to learn how to do a proper refund doesn't mean your CUSTOMER should have to pay for YOUR ignorance.

What would you all like me to do, give Emiley $11 out of my pocket? I'm sure you would.

YES! ABSOLUTELY! IT WAS -YOUR- FAULT SHE'S OUT THE MONEY!

 

[Matt2979]

While I agree with your overall opinion of this seller, I'm not understanding how she falsely advertised. If I missed that in here somewhere then feel free to correct me but I don't see that at all. There's plenty this seller did do wrong but there's no reason to just add on things she didn't do.

I was referring to her advertising a "group" of animals for $300. When Emiley sent Bridgette $300 for said "group", only some of the animals remained and Bridgette thought it would be proper business to force Emiley to accept substitutions that Bridgette chose. I believe that is called "bait & switch", but I call it false advertising.

I agree that nothing else (inaccurate) should be added to her list of "wrong-doings", but I don't believe I did so with this one. If I misread something, I'll be the first to apologize and rescind my statement.

 

[Matt2979]

If I misread something, I'll be the first to apologize and rescind my statement.

**EDIT** I'll apologize (I mean that I would be the only one to apologize if I made false/wrongful accusations...nobody else needs apologize for any of my mistakes)

 

[jdshscja]

I was referring to her advertising a "group" of animals for $300. When Emiley sent Bridgette $300 for said "group", only some of the animals remained and Bridgette thought it would be proper business to force Emiley to accept substitutions that Bridgette chose. I believe that is called "bait & switch", but I call it false advertising.

I see what you're saying but since the seller changed the ad well before payment was sent I'm not willing to call it false advertising. If she had said the original group was still available and then said nevermind but you can have these instead, then I would agree. Was it an attempt at strong-arming the customer, definitely but it's really just semantics at this point, so I guess we'll just have to disagree about it.

More importantly can the buyer confirm if paypal has reversed all the transactions now or is she is still out the $11?

 

[Matt2979]

I see what you're saying but since the seller changed the ad well before payment was sent I'm not willing to call it false advertising. If she had said the original group was still available and then said nevermind but you can have these instead, then I would agree. Was it an attempt at strong-arming the customer, definitely but it's really just semantics at this point, so I guess we'll just have to disagree about it.

More importantly can the buyer confirm if paypal has reversed all the transactions now or is she is still out the $11?

I stand corrected. I had forgotten that the "timing" (between time money was sent and time the ad was changed to say, "Sold") had gone back and forth a few times. According to Dennis Hultman in post #35, Bridgette actually did reflect "SOLD" in her ad a little more than 30 minutes before Emiley's payment was sent.

Based on the above, I apologize for adding the accusation of false-advertising and I take it back, but I stand behind everything else I wrote in post #190.