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Inquiry Exotic Jungle (Jay Eaton)

C

Chillswitch

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My name is Amanda Habermas, and I bought a blood python hatchling from Exotic Jungle at the FIRE show in Orlando last month. I've been having some trouble with her, and when I went to ask questions, they disappeared. No response to e-mail, and their "(phone) messages always returned within 48 hours" statement also kinda didn't pan out...I called a couple times on different days/times with no response, then finally went ahead and left a message (a week ago now) with no response. I'm also a little bit put off because I'm not 100% sure exactly what they sold me at this point also, and there isn't a whole lot of information on their website.

I'm not trying to attack them, and hopefully I'm not overreacting, I'm just wondering what's up. I'm still new to the snake keeping community.
 
I know Jay and can say he and his staff are top notch. If you are having challenges, while it is always nice to talk to the seller, you can always come on to the forums here to ask lots of questions.
I will also give you a personal welcome to reach out to me and I can try to help you. I breed and raise bloods and will help you as much as possible.
 
The local Pet Supermarket here in Panama City gets reptiles from him. They are usually in bad shape and misrepresented. I beleive he gets allott of his animals from other wholesalers once they are payed for as I have seen his list nearly exactly match Strictlys list. They most likely know nothing of the animal you bought from them.
 
Karma Kritters said:
The local Pet Supermarket here in Panama City gets reptiles from him. They are usually in bad shape and misrepresented. I beleive he gets allott of his animals from other wholesalers once they are payed for as I have seen his list nearly exactly match Strictlys list. They most likely know nothing of the animal you bought from them.
Click to expand...

While that may be the case, the staff at Pet Supermarket on 23rd Street are inept and have no clue what they are doing.

I have been in there to talk to them about their animals and they are clueless. I have seen animals with RIs, animals with mites, animals with fluid leaking out of their vent. I have caught animals cannibalising one another as well (came in as a large Leopard Gecko was eating the rest of another smaller one).

So, even if they got animals in good shape, I doubt they would stay that way for long.
 
I felt dumb to but you live and learn. I spent 650 lol hope this makes you feel better. I have purchased snakes from Ben at albino Nile down in Florida and received great looking snakes and health.

Alex
 
Update (19/9/11): Jay did finally get back to me, mentioning being busy this month filming. He went out of his way to get me on the phone, was pretty thorough, and I got all the information I needed to help acclimate the new snake properly.

All is good. <3
 
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