natsamjosh
New member
Recently got a Hermann's tortoise from Ken. This was my first transaction or correspondence with him. I'm pretty nit-picky when it comes to customer service, so I wanted to allow some time before posting a good guy thread. In other words, I wanted to give him a chance to screw up.
But Ken did everything right. He promptly answered all my questions before and after the sale, and he was very friendly/accommodating throughout. Actually, he answered my post-sale e-mails literally within minutes, which impressed me. (I'm not a big fan of sellers who are "too busy" to answer or check their e-mails that they provide on their websites.)
And needless to say, everything went smoothly with the transaction, and the tortoise is awesome.
Thanks,
Ed Horlick
And needless to say, everything went smoothly with the transaction, and the tortoise is awesome.
Thanks,
Ed Horlick