Thank you very much for the kind words again. We really do try to do our best for the animals we are charged with, and for our customers. Sometimes we come up short, and for that we are very regretful. But for the mostpart, we seem to be doing pretty good. I love this site the most because it makes the old saying "if you do something right, no one remembers, and if you do something wrong no one forgets" moot. At least in this place if you screw someone over, you get fingered for it, and if you take care of your live stock and your customers, it's right here for everyone to read. Thanks again.
And, as for the poster that visited my store, once again, I'm very sorry you had a bad experience. I promise to do better on your next trip. Please make a next trip! As for those pesky wood mites, you are most likely correct. Hired a new guy, told him to spray all the herps everyday. Just a little for these guys, a whole bunch for these guys, etc etc. He proceeded to drown everything! And boy, do them mites like the damp wood. Got so bad in a few of the amphibian cages, we actually had little mushrooms growing right out of the dirt! They were actually kinda cool, but enough already! He was re-trained, and the mites and the mushrooms are once again under control. You'll love our new digs, very pretty. Of course, any pet store is very pretty when it first opens. The real trick is keeping it pretty years from now. We have added about 60 new enclosures, which of course means even more work, more cleaning, more upkeep. But that's ok, as we are just going to hire another staff member, and go on. I just love having as many different herps in my store as possible. First, because I just want them all, and second, if someone walks in or calls and says "hey, you got this or that?", I can say, yep, we sure do. I know you can't have it all, but it don't hurt to try, sometimes. That's about it. Once again, hope you give us another chance. I'll make Ashley wait on you lol. She's actually very nice, honest!
By the way, my actual favorite line is "you small minded wipers of other peoples bottoms". Kind of gets you, right here.