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Fedex Q about signatures

ColleenT

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ok, i am starting to get my info ready for my website and i have yet to go talk to Fedex.

the last package i GOT (had 3 geckos in it in 45 degree weather) Fedex left the box on my front stoop. thank God my dogs went nuts, b/c they never rang the bell or asked for a signature. is there an extra charge for them to get a signature? i do not want my geckos being left outside someone's house. thanks.
 
Colleen,
Signatures are an option that must be requested by the shipper.
There are several types of signature options.

Direct Signatures

FedEx will obtain a signature from any person at the delivery address. If no one is at the address, FedEx will reattempt delivery. Direct Signature Required overrides any recipient release that may be on file for deliveries to nonresidential addresses.

Indirect Signatures

FedEx will obtain a signature in one of three ways:



  • From any person at the delivery address; or
  • From a neighbor, building manager or other person at a neighboring address; or
  • The recipient can sign a FedEx door tag authorizing release of the package without anyone present.
Adult Signature required

FedEx will obtain a signature from any person at least 21 years old (government-issued photo identification required) at the delivery address. If no one is at the address, FedEx will reattempt delivery. Adult Signature Required overrides any recipient release that may be on file for deliveries to nonresidential addresses.


You have to be careful with the use of indirect signature as if the recipient has a signature release on file with FedEx, the package will simply be dropped off, even if the shipper requested and paid for the signature option.

The charges for signatures range from $1.50 to $2.00.
 
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