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Jim....it could very well be a case like mine....I live out in the middle of nowhere, UPS almost never gets here in the morning, usually it's closer to noon or 1 pm, MUCH later at times if it isn't designated as a "morning" delivery. Fedex is better, but I'd say they still average about 11 am at best.

Which really sucks with me working 3rd shift, and no way in heck I'm actually sleeping til the package gets here. I think everyone at work can tell when I've had a package delivery day...and they avoid me like the plague unless they come bearing coffee or want to see pics of the new babies that arrived in that package, lol.
 
Cat_72 said:
Jim....it could very well be a case like mine....I live out in the middle of nowhere, UPS almost never gets here in the morning, usually it's closer to noon or 1 pm, MUCH later at times if it isn't designated as a "morning" delivery. Fedex is better, but I'd say they still average about 11 am at best.

Which really sucks with me working 3rd shift, and no way in heck I'm actually sleeping til the package gets here. I think everyone at work can tell when I've had a package delivery day...and they avoid me like the plague unless they come bearing coffee or want to see pics of the new babies that arrived in that package, lol.
Click to expand...
That may well be but there are several overnight services that UPS offers. The have:
UPS Next Day Air Early A.M.
UPS offers early morning package delivery to more businesses and destinations than any other package delivery company

Guaranteed Early Morning Delivery by 8:00 a.m.
When your shipments demand first-thing-in-the-morning delivery, choose UPS Next Day Air® Early A.M.®

* Guaranteed on-time weekday delivery to major cities in the contiguous 48 states by 8:00 a.m.
* Delivery by 8:30 or 9:00 a.m. to most other U.S. cities, including Anchorage, Alaska
* Additional locations guaranteed by 10:00 a.m.
* Saturday delivery guaranteed one hour later than the guaranteed weekday delivery time
Click to expand...
and
UPS Next Day Air
Put it in their hands by tomorrow morning

Guaranteed Overnight Delivery by 10:30 a.m.
UPS Next Day Air® features fast, reliable delivery to all 50 states and Puerto Rico, making it the right choice for all your overnight shipments.

* Guaranteed on-time delivery by 10:30 a.m., 12:00 noon, or the end of next business day depending on location
* Saturday Delivery by 12:00 noon or 1:30 p.m.
* Some shipments to Alaska and Hawaii require additional time in transit
* Some shipments to and from certain locations may require additional time in transit
Click to expand...
and
UPS Next Day Air Saver
Balance our delivery speed with your budget

Guaranteed Overnight Delivery by 3:00 p.m.
UPS Next Day Air Saver® offers an affordable delivery option for those important shipments that require next-business-day delivery, but don't have to be there in the morning.

* Guaranteed on-time delivery by 3:00 p.m. to commercial destinations where UPS Next Day Air® delivery is committed by 10:30 a.m.
* Guaranteed on-time delivery by 4:30 p.m. to commercial destinations where UPS Next Day Air delivery is committed by 12:00 noon
* Shipments to residential locations within the Next Day Air Saver area are delivered by end of day
Click to expand...

If it was sent "Saver" then it is no wonder the package arrived so late in the day (after 3PM) and the animal was dead after a day in the Arizona heat. That's why I asked the question of whether it was set up for morning delivery and delivered late, or whether it was set up for afternoon delivery (which would have been highly irresponsible on Jeff's part). This information can be obtained from the tracking info.
 
Where I live, (in the Boonies in AZ) UPS will NOT guarantee any delivery before 4:30, regardless of the service you pay for. When I have people ship to me I ask for them to go ahead and get the cheaper rate, since that is what is going to happen anyway. I've spoken with the UPS guys and they've explained to me that since we are so darn rural, we can't expect anything else! This is why I don't even bother trying to have anything shipped to me from mid April through Mid October.
 
I sent out the package Next day Air, but they would not guarantee a 10:30 a.m. delivery due to his rural location. As I stated in an earlier post, I will take the necessary steps to ensure this does not happen again, wheather it is using another carrier, which will be tough because this is the first time UPS has ended up in a DOA for me. FedEx and DHL both have delivered to me later than promised.

Jim O,
Here you go:

www.ups.com

Tracking #: 1ZV567110193976946
 
UPS is a bit wierd about this.... there are places in the US (like Branson, MO) that even if you send the package Next Day Air EARLY MORNING delivery, they STILL will only guarantee that it will get there by END OF BUSINESS on that day.... it all depends on where you live.... I ALWAYS check with UPS before I ship to make sure of the "guaranteed" arrival time.... If I KNOW I'm sending something to Branson (for instance), I will always send it SAVER because of what I wrote above, this saves the customer some shipping money and it will STILL only be guaranteed by End of Biz.... UPS is really strange about some of their shipping "guarantees".... You should ALWAYS call UPS first to see if there are going to be any hassles you (or the recipient) will have to go through...

You did the right thing though, Jeff.... Good lookin out....
 
As I stated in an earlier post, I will take the necessary steps to ensure this does not happen again, wheather it is using another carrier, which will be tough because this is the first time UPS has ended up in a DOA for me.
Click to expand...

This situation might warrant the use of a small cold pack. If the box is large enough (at least 15x15x15), and under these extreme warm weather conditions it won't get too cold to harm the snake. Snakes resist one night of moderately cold temperatures without getting sick but even a few minutes of excessive heat will kill them for sure.
 
I did not use a styro lined box, I used peanuts and here is why. I figured it the box did heat up the styro would hold it in even if it had been moved into a cooler spot, I figured using the peanuts and holes would provide some circulation. Lesson learned! :rolleyes:
 
Looks like the package was left on a brown UPS truck all morning and most of the afternoon (probably) 95-100 degree+ temps. No wonder the animal died. AZ is a steamer this time of year as Sasheena said.

I was thinking Mesa was a fairly large city. Perhaps I have that impression just because I have heard the name many times. Jeff, you said UPS told you that they would not guarantee 10:30AM delivery. Did they just give you a guarantee that it would arrive by end of business day? I'm curious because I think I remember one shipment I shipped out a few years ago where that's all they would guarantee. It was going somewhere "out in the boonies". I went ahead and shipped the gecko(s) since the weather was good (not real hot or real cold, I love shipping when it's like that!).

We use Federal Express, and have been using them for several years now. I can think of only twice that they were late, and I believe both were weather related/flight delays. I've been very happy with their Priority Overnight service.
 
I did not use a styro lined box, I used peanuts and here is why. I figured it the box did heat up the styro would hold it in even if it had been moved into a cooler spot, I figured using the peanuts and holes would provide some circulation. Lesson learned!
Click to expand...

Dude! No styro box and no cool pack(s)??? There's no excuse for not using either in that hot of weather! Thinking back on it, when I received those two geckos from you, they were sent like that, not very professional at all. I didn't say anything about it because it was not that hot and, damnit, back then I was nicer.
 
They said End of Business Day. I really did not think those truck would get that hot, what about the driver? What about all those moms who send care packages to their kids in college, I guess a cool pack would have been in order. :>poke2<: I am ordering some right now via Superior Enterprises.... remember that conversation Kelli? I still use the guys you reccomended. :)
 
Jeff,

The problem with the styro peanuts is that they will move around and the bag with the snake invariably will end in the bottom of the box, in direct contact with the hot cardboard. In reality there will be no insulation between the snake and the heat outside. Peanuts work best inside an already styro-lined box. They add insulation and they avoid the snake being bumped around during transit.

Regards.
 
I am ordering some right now via Superior Enterprises.... remember that conversation Kelli?
Click to expand...

Actually I don't but I talk to so many people about stuff like that I don't always remember. Glad to hear you are placing an order with them though.

I do remember a couple of other conversations with you, I have wondered though, if you remember those? :rolleyes:
 
Dan,
I had the snake in a hole punched deli cup with aspen and electrical tape to seal it. I felt that I used enough peanuts to avois shifting, the cup was very secure.
 
Bottom Line Lesson to be Learned:

NEVER ship to AZ in the summer (May through September) without a cool pack and a styro insulated box. NEVER.

Our Energy Efficient house was up to 95 degrees by 10 pm one day just because we had no AC for two days. That's an energy efficient entity. A UPS truck is just a brown metal box on wheels that is cooking in the sun all day.

Several weeks ago I sold one of my snakes to someone i met here at Fauna, but the snake is still sitting in its enclosure because I flat out refuse to even try to ship while the temperatures here are that high. The guy who purchased the snake will have to wait until September or even October before I'll ship it out to him. I won't risk the life of the animal!
 
Good for you! :)

Sasheena said:
Several weeks ago I sold one of my snakes to someone i met here at Fauna, but the snake is still sitting in its enclosure because I flat out refuse to even try to ship while the temperatures here are that high. The guy who purchased the snake will have to wait until September or even October before I'll ship it out to him. I won't risk the life of the animal!
Click to expand...

I completely agree... I've waited for several months to get some of my snakes in the past (Colorado is a land of extemes) and in the end it was well worth it. You can sacrifice an innocent life or a little bit of time (and possibly a breeding season)... I think the solution is more than obvious.
 
I have to agree, cool packs and a styro lined box should have been used. People can say, "It's always worked fine for me, why change now?", but it's the one instance it DOESN'T work out of 100 that will teach you a sad lesson.....and the animal is the one who suffers for it. I'm glad you've got some on order now.....ALWAYS check the weather not only where you live but in the destination before you ship anything.....even with the cool packs, I wouldn't be willing to risk shipping any living critter to OR FROM Arizona (or any other place that ungodly hot) at this time of year.

And Jim.....it doesn't matter WHAT shipping option you use around here.....when you live in the middleofnowhere, Iowa.....even if you pay for early AM delivery, you'll be dang lucky to have it by 1 pm.
 
UPS Next Day Air
Put it in their hands by tomorrow morning

Guaranteed Overnight Delivery by 10:30 a.m.
UPS Next Day Air® features fast, reliable delivery to all 50 states and Puerto Rico, making it the right choice for all your overnight shipments.

* Guaranteed on-time delivery by 10:30 a.m., 12:00 noon, or the end of next business day depending on location
* Saturday Delivery by 12:00 noon or 1:30 p.m.
* Some shipments to Alaska and Hawaii require additional time in transit
* Some shipments to and from certain locations may require additional time in transit
Click to expand...

I would be in one of those "dpending on location" locations. LOL.
 
Cat_72 said:
I would be in one of those "dpending on location" locations. LOL.
Click to expand...
I didn't doubt that Cathy, as was the case with this person. But a phone call to UPS can generally tell you this. Of course knowing this information, the buyer should pass it along. Having the box held at the UPS facility for pick up instead of sitting on a brown truck might have saved the animal's life.
 
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