fairywhiz
New member
Hello! I'm sorry if this isn't the right place to stick this but Exo Tera customer is currently closed for the help line and I am panicking a bit it literally just took me 40 minutes to remove my Collared Lizard from her tank wall using water and I have no clue how to get it off her.
I had a elevated outcrops basking platform for her and the outcrop managed to fall off but it was sticky enough that she got stuck to it and I tried running water over it but that is absolutely not cutting it at all. I'm about to try and get her to soak for a bit and see if that helps.
Has any one else experienced this? Or any ideas on how to remove it without harming her? Should I make a vet visit first thing in the morning and see if they can do anything?
I had a elevated outcrops basking platform for her and the outcrop managed to fall off but it was sticky enough that she got stuck to it and I tried running water over it but that is absolutely not cutting it at all. I'm about to try and get her to soak for a bit and see if that helps.
Has any one else experienced this? Or any ideas on how to remove it without harming her? Should I make a vet visit first thing in the morning and see if they can do anything?