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i could not access into the turtles vs tortoises forum

kytuan

kytuan

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hi. , i need help for accessing in turtles and tortoises forum, once i try to click on the name turtles/tortoises forum ,,,, it transfer me directly back to the main page again and i can not acces in the turtles/tortoises forum,,,
u can take a look at those pics under here.

Thanks
Tuan
 

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Are you still having the same issue Tuan?
If so, what phone device are you using?
I can not replicate the issue on my Desktop or my Samsung Galaxy phone, sorry.
 
Well, the server was having a loading problem most of the day. Of course, the wife and I were away all day, so I didn't catch the email notices till we got back home. The server guys were supposed to be monitoring my server for stuff like this, so I'm not sure what happened on their end that caused them to drop the ball.

Anyway, the loading problem has gone away, so perhaps that was contributing to the problem you were having.
 
it is still the same here ,,, i still could not access in the topic turtles/ tortoises but i can access in other topics ,,, except turtles/tortoises only.

Tuan
 
kytuan said:
it is still the same here ,,, i still could not access in the topic turtles/ tortoises but i can access in other topics ,,, except turtles/tortoises only.

Tuan
Click to expand...

Then I suggest that you try using a different device to access the site to see if the problem is with your device or your account.
 
hi Rich Zuchowski,
yes with other device ipad , it work fine but except my iphone, it couldn’t access in ,,,,, any advice what’s wrong with it Rich Zuchowski,,, because i used my iphone most the time to access in ,,,also the day before i posted this ad the iphone was still accessing fine, nothing wrong.

Tuan
 
Tuan, can you access the Turtle/Tortoise classifieds by using a different link instead? For example on the home page like I've circled in red.

If you can, then try saving the Turtles/Tortoise Classified link directly on your phone, and bypass going through the Classified Home Page in the future all together.
 

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kytuan said:
hi Rich Zuchowski,
yes with other device ipad , it work fine but except my iphone, it couldn’t access in ,,,,, any advice what’s wrong with it Rich Zuchowski,,, because i used my iphone most the time to access in ,,,also the day before i posted this ad the iphone was still accessing fine, nothing wrong.

Tuan
Click to expand...

Well, honestly, since you are apparently the only one having this particular problem, and apparently only from one of your devices you are using, I think that the problem is stemming from that particular device you are using. Sometimes cookies (or whatever the equivalent that is being used in a mobile device) get corrupted and have to be cleared from your device(s). Sorry, there is nothing I can do about that. I have no intention to buy every type of mobile device in order to test with this site to diagnose problems of this nature that appear to be specific to a singular device owned by a specific user. That just is not practical nor a reasonable expectation.
 
it is same

it is same Robert walker ,it still keeps me as the main page it doesn’t let me go inside the topic

Rich , Thanks anyway 🤗
 
kytuan said:
it is same Robert walker ,it still keeps me as the main page it doesn’t let me go inside the topic

Rich , Thanks anyway 🤗
Click to expand...

If you were using a PC I would say that you likely have a corrupted cookie and you need to clear them. Not sure what that means in mobile device lingo, however.
 
I was having a photo transfer issue with my phone a few days back. I tried different stuff none of which worked and finally just rebooted the phone (a soft reboot, did not lose any info). It worked.

Maybe that would help?
 
Thanks all Robert , Rich , Lucille
finally i tried to delete all cache and data web browsing history, after deleted , it worked again
Thanks again all,
Tuan
 
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