Inquiry: MKR: Morph King Reptiles

[Jim O]

I think that a $500.00 refund is a cheap price to pay to silence the masses?

Some people have stated that there was no wrong doing here, please read the MKR thread on ball pythons.net I believe that the proof was clearly presented there.

I read through that pile of dreck and its another he said/she said. Andre was presented the information, the parties agreed on a price, Andre paid, and Andre got his snake. Not only that, but there had been previous discussions about the genetics involved. Andre perhaps did not do his homework and had buyer's remorse. Wes admitted he never should have dealt with a minor (BTW Andre has a history at this site of being less than truthful -- do a search and you'll see). Wes offered Andre a refund in full when the complaint was made, and Andre thought that it was unfair because the animal was now almost breeding size. Boo hoo! So instead Andre winds up with a free, almost breeding size animal. And this is MKR buying silence? You're a piece of work Ed.

What really troubles me almost as much is that no one thinks that any of this has anything to do with the fact that two weeks ago Andre asked MKR for a $2000 loan to start a web business and to buy adult breeders and was turned down (was he going to repay when he starts cutting lawns again in the spring?). Jamie made a comment that put it well:They aren't your friends or family.

Would you ask the guy at 7-11 for a loan just because you bought a Slurpee there twice a week? It just isn't the way things are done.

Does anyone think that might have played a role in any of this?

 

[varnyard]

Bill Leverton, would that include taking something from someone without paying for it? Lets say, like blackmale for instance?

Or would that be considered good business as well?

You see, I am still learning. You don't know unless you ask questions.

I would also like to know how GECKOS would play a part in this?

 

[Ed Clark]

Jim O, Randy, Jim F. You 3 have just put a 14 year old kid on the hot seat and scared him away, do you feel like you have accomplished something here?I think that he made a good case for asking for a refund.

I also think that no refund would have been made if there was no wrong doing on the part of Morph King Reptiles.

You also question my motivations. NO not about money. There were some threats of personel violence directed at me by joe capone and thats why I respond to him.

 

[nextworld3]

Why does everyone keep refering to him as "the 14 yr old kid" ? His name is ANDRE... I started breeding snakes at 14 again what gives...

 

[varnyard]

Jim O, Randy, Jim F. You 3 have just put a 14 year old kid on the hot seat and scared him away, do you feel like you have accomplished something here?I think that he made a good case for asking for a refund.

I also think that no refund would have been made if there was no wrong doing on the part of Morph King Reptiles.

You also question my motivations. NO not about money. There were some threats of personel violence directed at me by joe capone and thats why I respond to him.

Ed, you got to be kidding, JoeCaponeIII would do that? I wonder if that is what he means by Speading his wings?

If he would do that, it would make one wonder just how low he would go?

 

[Bill_Leverton]

Bill Leverton, would that include taking something from someone without paying for it? Lets say, like blackmale for instance?

Or would that be considered good business as well?

You see, I am still learning. You don't know unless you ask questions.

I would also like to know how GECKOS would play a part in this?

Ok you got me on these 2 here, But I guess if it is in this thread I must of missed it, And to answer the Blackmail thing, No It's not good business, But in order to be black mailed someone must have some heavy stuff to be holding over someones head.Like I always say People have skeletons in their closets, Some have so many when they open their mouth " Bones Shoot Out"

 

[Chameleon Company]

Ed

This dog won't hunt:

Jim O, Randy, Jim F. You 3 have just put a 14 year old kid on the hot seat and scared him away, do you feel like you have accomplished something here?I think that he made a good case for asking for a refund.

He's here. He has a less-than-stellar reputation already. He was old enough to ask Wes and Joe for $2G's a couple of weeks back. He was old enough to start the thread in the other forum, although he was likely goaded by an "adult" to come here ...... anyone we know ? If he's old enough for you to put credence in all that he says, then he's old enough to be asked questions about these claims. Sorry, but no free passes here ..... its that "heat-kitchen" thing.

 

[varnyard]

Well the only commet I could reply to that is, if I did not need to go to work tonight I would just love to go play BINGO!!!

 

[Jim O]

Jim O, Randy, Jim F. You 3 have just put a 14 year old kid on the hot seat and scared him away, do you feel like you have accomplished something here?I think that he made a good case for asking for a refund.

I also think that no refund would have been made if there was no wrong doing on the part of Morph King Reptiles.

You also question my motivations. NO not about money. There were some threats of personel violence directed at me by joe capone and thats why I respond to him.

It's funny how on that "other" thread people were saying teenagers can handle themselves and make their own decisions.

Also, if I remember correctly, he was offered a refund in full on the 24th, long before you dragged this trash over here, so get your story straight. Andre didn't want a refund, he wanted to extort $375 (he did well, he got $500 in the end). When that didn't appear to be working the issue was how he would ship.

Andre is immature and naive, and has a bit of difficulty with telling the truth at times. This can all be overcome with time. To date no real "proof" that MKR lied to him has been presented anywhere. And the issue of the requested $2000 loan may have played a role here. My point is that he was dissatisfied with his purchase and was immediately offered a full refund. What more could the seller have done?

No one is arguing that they think Joe Capone is a great guy here. He is his own worst enemy and must no longer have feet for having shot himself so many times. But that doesn't mean that Andre did not get good service and that the dispute (which is the best this can be described as) was not handled more than professionally by MKR. But of course, people like you, as predicted, will always spin it to look bad for them.

Looking at MKR's terms they acted more than accordingly:

Morph King Reptiles Terms

# All payments must be made payable to MORPH KING REPTILES.


# A 20% deposit is required to reserve any animal or animals.


# Deposits are non - refundable, unless we are unable to fill your order in which case at your discretion, we can roll your order over to the next year or refund your deposit.


# We Guarantee Live Arrival.


# All snakes are guaranteed perfectly healthy, feeding and properly sexed.


# All orders must be checked by the buyer at time of arrival to verify the health of shipment.


# Your Satisfaction is Guaranteed.


# Domestic shipments are sent air freight to your nearest airport or U.P.S. to your door.


# We accept, Visa, MasterCard, American Express,Discover,cashiers checks, money orders, wire transfers, and personal checks, as payment on domestic orders.


# All orders must be paid in full in advance before time of shipment.


# All freight charges and permit fees must be paid in advance for international orders. International orders, must be paid by wire transfer, or a international bank check drawn on a United States Bank.


# Minimum international order is $1,000.00

Those are the terms by which both were obligated to abide. Andre got exactly the snake that he bought. He had buyer's remorse because he thought that he could have done better. He was made into a satisfied customer. I can't imagine a better outcome for the customer. Too bad that spin doesn't meet your desires.

 

[gant77]

Hey Varnyard, you got room for the BINGO trip??

 

[gant77]

I have seen Andre on other forums that were already talking about MKR and their bad practices when they were called out on the Mojave deals, so he isn't totally in the dark when it comes to MKR.

 

[Ed Clark]

Jim O, I cant believe that you just said Andre Gennaro is a liar, and that he extorted $500.00 from MKR.

Do you really think that the refund would have been made if they were not in the wrong?

 

[BoaMan Jon]

Whine whine whine Money money money,, We have some here complaining about MKR because they say they made loads of Money off of Balls. We have others here who complain that because of MKR they wont make boat loads of money off of Balls. How about the guys an ass but as far as I can tell hasn't ripped anyone off and just rubs folks the wrong way. Randy

I just see a bunch of people upset because they can't do what MKR is. Sure, I can build a snake enclosure, but that doesn't mean I'm going to attempt a business and try to compete with names like Boaphile or AP, or expect my business to profit. Why do so many believe that these ball python morphs are any different? These are snakes people; a great hobby, but don't quit your day job if someone else is already miles ahead of you (NERD, etc.).

 

[Jim O]

Jim O, I cant believe that you just said Andre Gennaro is a liar, and that he extorted $500.00 from MKR.

Do you really think that the refund would have been made if they were not in the wrong?

First, when offered a refund he wanted to keep the snake and get $375 back. That would be extortion, yes.

Second, yes I do. What evidence do you have otherwise? Just your "humble opinion"?

 

[shrap]

he wanted to extort $375 (he did well, he got $500 in the end)......

Andre has a bit of difficulty with telling the truth at times.

Myabe I missed something in all this garbage ( for I just could not bring myself to read every post in its entirety, but did read or skim them all ) but do you have proof of any of that? Or are you just stating your opinion?

To date no real "proof" that MKR lied to him has been presented anywhere.

Nor has there been any proof of the contrary.

Unlike many in this thread (I aint talking about you here JimO), I dont have a black and white unwavering view of all of this ( or its sub plots ) nor do I have any kind of personal agenda.

There is a lot gray going on around here, and not just with the namesake of this thread. While I am easily able to put myself in most of your shoes and see where you are coming from, there are others that have left me disappointed and shaking my head.

And I must say after reading all this, and not just about MKR although they are certainly included..... just because you cant see the fish, dont mean you cant smell the fish.

 

[Ed Clark]

Andre has his reciept for 1- male homozygous yellow blush, het. albino

Would you tell me about the yellow blush morph, no one knows anything about this morph.

 

[kmurphy]

I also think that no refund would have been made if there was no wrong doing on the part of Morph King Reptiles.

Ed I am really not sure what outcome you would have been satisfied with. If it was anyone else, giving the customer a $500 refund and letting him keep the snake it would be considered stella customer service IMO. Andre is satisfied so why aren't you? Afterall isn't that why you posted his transaction here? The fact remains that with these several threads on MKR there isn't one unresolved customer service issue(that I am aware of). I believe this issue would have been resolved to Andre's satisfaction without coming here.

 

[Ed Clark]

Keven, as I stated in my post #432 I am happy that Andre recieved a refund. there are people saying MKR did nothing wrong. Then why refund money if you have did nothing wrong? I am very satisfied with the outcome of this. I have been trying to answer questions that have been asked of me.

 

[Jim O]

Myabe I missed something in all this garbage ( for I just could not bring myself to read every post in its entirety, but did read or skim them all ) but do you have proof of any of that? Or are you just stating your opinion?

See http://www.faunaclassifieds.com/forums/showthread.php?t=70103 in which Andre goes back and forth and changes his story. He also was trying to sell something for much more than it was worth, the same thing that he and others accuse MKR of doing.

I also find this from earlier this month interesting at http://www.faunaclassifieds.com/forums/showthread.php?p=436429#post436429:

I purchased a male yellow blush het albino for an awesome price from them and I couldnt be happier with what I bought. MKR are good people. I hope to do business with them in the near future.

-Andre Gennaro
www.regalboids.com

It seems his opinion changed. Could it have been over the $2000? Only Andre really knows.

Nor has there been any proof of the contrary.

Unlike many in this thread (I aint talking about you here JimO), I dont have a black and white unwavering view of all of this ( or its sub plots ) nor do I have any kind of personal agenda.

There is a lot gray going on around here, and not just with the namesake of this thread. While I am easily able to put myself in most of your shoes and see where you are coming from, there are others that have left me disappointed and shaking my head.

And I must say after reading all this, and not just about MKR although they are certainly included..... just because you cant see the fish, dont mean you cant smell the fish.

I agree there is no proof to the contrary, but the burden should be on the accuser.

And I agree, I feel like a blind man in a fish market.

 

[kmurphy]

Then why refund money if you have did nothing wrong?

Because it is good customer service. There are plenty of companies, and people here, that have liberal refund policies. I am sure that a dissatisfied customer is reason enough for many of them. I don't believe that every time a company honors its refund policy that they are admitting to some kind of guilt.