Inquiry & Q's : RodentPro

[ApriliaRufo]

So even though I'm a little bit of a pessimist, I try my best to be fair. I dislike everybody until they prove otherwise but I just want to state that I'm not trying to cause problems, I'm just trying to get some answers.

What is going on RodentPro?! I'm using other feeder companies to feed my herps right now, but I like rodentpro's prices. From what I see, RodentPro is pretty much the biggest (please correct me if I'm wrong) feeder breeder out there. I'd love to do business with them, but when I order feeders it's because I need them soon, not 2-3 weeks later. So, how come you're having trouble keeping up with the demand?

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Pups
14 to 18 days of age. Eyes still not open.

Qty. Per Bag: 25
Length (Inches): 2.50 - 3.50*
Weight (Grams): 20.00 - 29.00


* Measurement does not include tail length.

Due to overwhelming demand, we are not accepting orders for this item until Friday, February 22, 2008 to be shipped on Tuesday, March 04, 2008.

Quantity Discount Pricing:



Quantity
Price Each
Price Per Bag
Less Than 500 $0.54 $13.50
500 $0.49 $12.25
1000+ $0.44 $11.00





Sizes of rats can be ordered in any combination to qualify for quantity discounts.







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Weaned
21 to 25 days of age. These rats are eating and drinking on their own. They have reached the stage when it is time to be "weaned" from their mother.

Qty. Per Bag: 25
Length (Inches): 3.50 - 4.50*
Weight (Grams): 30.00 - 44.00


* Measurement does not include tail length.

Due to overwhelming demand, we are not accepting orders for this item until Friday, February 22, 2008 to be shipped on Tuesday, March 04, 2008.

Quantity Discount Pricing:



Quantity
Price Each
Price Per Bag
Less Than 500 $0.69 $17.25
500 $0.64 $16.00
1000+ $0.59 $14.75





Sizes of rats can be ordered in any combination to qualify for quantity discounts.







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Small
26 to 32 days of age.

Qty. Per Bag: 20
Length (Inches): 4.50 - 6.00*
Weight (Grams): 45.00 - 84.00


* Measurement does not include tail length.

Due to overwhelming demand, we are not accepting orders for this item until Friday, February 29, 2008 to be shipped on Tuesday, March 11, 2008.

Quantity Discount Pricing:



Quantity
Price Each
Price Per Bag
Less Than 500 $0.79 $15.80
500 $0.74 $14.80
1000+ $0.69 $13.80





Sizes of rats can be ordered in any combination to qualify for quantity discounts.

 

[Diggy415]

im sure they only keep so many on hand and can't predict the litter outcomes, im using LLL Reptile now they are in Calif and lower S/H too, try them, maybe they have what they say they don't and just need to restock and this is how they explain it. There are up's and down in every business. I don't hold a grudge for them when they run low, i just shop else where

 

[Marcial Mendez]

I would go with The Mouse Factory. I've tried Rodent Pro, and there is a reason why they are the cheapest.

 

[chaosad]

I use rodent pro all the time, but I buy in bulk. I normaly get enought feeders to last 2 months and just rotate the food. I have seen a large increase in thier buisness at the ohio shows and lots of pre-orders as well, so I am thnking they where not able to predict the new bulk in buisness. Rodent pro is great just stock up in bulk to last you for a while.

 

[Cat_72]

It seems like there is always a wait when I've looked at RodentPro....I believe I did order from them once, and ordered early enough that I didn't have any issues with the wait, but tending to be the procrastinator that I am....I don't like to have to wait once I put in my order either.

I use Big Cheese for all of my frozen orders....only one time has there ever been a timing issue with them (and that was in the height of "baby season") and they shipped out as much of my order as they had the day after I ordered, and the rest was there within a week. The prices for similar sized orders are comparable, but I like that you can get smaller quantities of some sizes through Big Cheese (they don't have as large of "minimum" order per size to get discounts), and the quality has always been consistantly good.

I don't have any real "problems" with RodentPro, I just like to be able to stick to one company where I know I won't have issues, and deal with them all of the time instead of having to shop around when they happen to have a long wait on a certain popular size.

 

[monkeywrench133]

At least they're being upfront about things and not taking orders for stuff they don't have in stock. Nothing I hate more than ordering something, being charged for it, and THEN being told it's out of stock.

 

[ChrisGilbert]

I've ordered from 3 different suppliers in the past, Rodent Pro, Big Cheese, and The Mouse Factory.

I will NOT order from RP anymore. TMF is by FAR the best out there!

 

[ApriliaRufo]

At least they're being upfront about things and not taking orders for stuff they don't have in stock. Nothing I hate more than ordering something, being charged for it, and THEN being told it's out of stock.

I will definitely give them credit for that, but I keep hearing great things about the quality and prices at Big Cheeze and and the Mouse Factory seems too pricy for me. I would be ordering about 200 Weanlings and 100 hoppers so I think I'm gonna go with Cheeze.

I've heard that people have had problems with the quality at RP, and I've only used frozenrodent.com before. They were good quality, but fairly expensive and I don't have much money. Oh well, I guess I have some extra wood, I could always build a breed center and invest in a few rats...

 

[monkeywrench133]

Personally, I've been ordering from Rodent Pro for about 2 years and have not had a single reason to complain about them. At this point I order about $500 worth every three months, so I've seen quite a bit of their product. I have ordered from other companies as well, Big Cheese and TMF, and have no complaints about them either. However, Rodent Pro's prices have been consistently cheaper, sometimes as much as $100 less than what a comparable order from another company would cost me with shipping.

 

[John E Dove]

I have been using Rodent Pro to supplement the feeders I produce myself for a number of years and have been nothing but happy with their product & service.
I will admit that they have been out of the exact size I needed once, and it is slightly frustrating that you have to remember to order on time or you'll miss a feeding, but they have always come through for me.
On one order, back when they were shipping DHL for a time, the order was delayed for 5 days in shipping because DHL did not deliver to my area on Thu, or Mon. Needless to say the mice were rotten when they arrived. One email to Rodent Pro and they shipped out a replacement order via UPS over night at no cost to me.
They also quit using DHL to ship to me and I have not had a bad shipment or late shipment since.
For the cost, quality, and customer service I demand, you can't beat Rodent Pro.

 

[Marcial Mendez]

Maybe I received an unusually bad order, but after being used to the quality of TMF, I would not say that RP provides quality rodents.

-The shipment I got was full of dirty rodents (soaked in urine with way too much feces and wood shavings in the bag).

-Poorly packed (rodents in contorted positions, taking up twice as much box / freezer space as would be required if they were neatly arranged), and not vacuum sealed.

-Some rodents were missing legs, tails, HEADS.

-Upon thawing out, they smelled terrible.

-Some of my more finicky animals would not eat them.

They might have been a bit cheaper, but hardly a bargain for what I got.

 

[Phobos]

I agree with John. I've used them for a few years now and never had any problem what so ever. I order in bulk and rotate stock and place a new order when I get down to a 15 day supply. I can't say anything about the others mentioned because I have not used them and don't plan to either at the moment. I don't fix things that are not broken.

Al
Deadly Beautiful Zoological

 

[Wraith]

i have never had a problem with rodent pro.

I think at this time of year there tends to be shortages as people are gearing up in advance for baby season and don't want to have to worry about ordering and having food shipped during warm/hot months. Also, keep in mind that RodentPro also markets to and supplies falconers/rehabbers with birds - not just herpers. birds of prey eat every day and when you have multiple birds you really do go through a lot of food so it's a fair guess that falconers are more regular about ordering food to have on hand compared to herper's who can afford to stock pile a single order for a longer period of time. Falconers with flighted bird (when they have time) can supplement their birds diet with what the birds catch on a hunt, but that's not always a daily event.

 

[ToshaMc]

As the old saying goes - you get what you pay for - we tried RP and were displeased with their product - with the wait, the shipping and the quality of the product were substandard in my book and certainly not worth the dollars "saved".

We are very happy with TMF - I love that no matter the time of year they have always been able to ship my bulk order immediately - their quality is stellar as is their customer service - no matter how big or small of a customer you are.

 

[omni]

I've ordered from RP once and was happy with the quality and speed of delivery, however the sizing was off. Not exactly what I wanted. The fuzzy mice ordered came in as relatively few fuzzies, being mostly hoppers, many weanlings and even an adult in the bag.

 

[The BoidSmith]

Here's my experience

Order placed:

Sent: Monday, February 04, 2008 7:45 PM
Subject: RodentPro.com - Order Status:

Dear Daniel Garcia

This message is to confirm your recently placed order with RodentPro.com has been received.We will send you another e-mail containing your tracking information once your order has been shipped.You may also check your order status on our web site by choosing the "Order Status" button on our menu.

Shipping Details for Your Order:

Delivery Method: UPS Ground Service
Estimated Arrival: 2/14/2008

Arrival date:

***Do not reply to this e-mail. UPS and RODENTPRO.COM will not receive your reply.

This message was sent to you at the request of RODENTPRO.COM to notify you that the package information below has been transmitted to UPS. The package(s) may not have actually been placed with UPS for shipment. To verify when and if the shipment is tendered to UPS and its actual transit status, click on the tracking link below or contact RODENTPRO.COM directly.

Important Delivery Information


--------------------------------------------------------------------------------

Scheduled Delivery: 13-February-2008

Shipment Detail

Number of Packages 1
UPS Service: GROUND
Weight: 41.0 LBS

No problems here, ever. Their procedure for shipping, and how long it takes for your order to arrive is in their TOS. Knowing this we place our orders according to when we need extra rodents. As you can see they even arrived one day earlier.

 

[Fangthane]

I've only been using RodentPro for about 2 months now but so far I don't have any real complaints. I've noticed the occasional missing head or broken leg but it's not really "the norm" so far as I can tell. As mentioned earlier, it would be nice if the animals weren't contorted and were maybe bagged a little better so more would fit in a single box..but overall I've been very happy with their products. I'm not too picky though so I'll gladly deal with an 8 day wait for shipping and a couple missing legs if it amounts to considerable savings.

 

[Justin Mitcham]

same experience...

-The shipment I got was full of dirty rodents (soaked in urine with way too much feces and wood shavings in the bag).

-Poorly packed (rodents in contorted positions, taking up twice as much box / freezer space as would be required if they were neatly arranged), and not vacuum sealed.

-Some rodents were missing legs, tails, HEADS.

-Upon thawing out, they smelled terrible.

-Some of my more finicky animals would not eat them.

They might have been a bit cheaper, but hardly a bargain for what I got.

I had the same experience several years ago, I heard that they buy there rodents from various small time breeders etc..If this is true I would say quality control of nutrition and freashness would be very hard to keep track off since you have to rely on the seller's being honest etc...
It's funny how so many big name breeders spend so much on there collections just to cut corners on feeding which basically is the biggest element to good production, healthy breeders and hatchlings etc..
I visit Big Cheese once a week and have been for many years now. They have the cleanest facility I have ever visited. They feed there feeders high quality food and you can rest assure they are clean, freash, been humanly killed and expertly vaccumm packed..I love the fact that I really know what I am getting as oppossed to the other companies.

 

[Metachrosis]

This thread can play on for another 10 pages but here in lies the truth.
Chad and Chris run a pretty straight shop at Big Cheese.
Rodent Pro doesn't stand a chance even at twice the sales volume,I'll never use RP or TMF again.
4 Consecutive years with Big Cheese has afforded unequaled "Consistency"
Some people bitch about Big Cheese's size ratio,WTF ? Getting more meat for your money is a bad thing ?
I'll gladly take Med. that rival RP or TMF Large by 20 grams as a plus ANY DAY ! Weanling's that smoke RP's small .....ANY DAY !!!

Better Quality affords larger,healthier prey !! Understanding this and ordering accordingly will prove out BIG CHEESE over the competition time and again.

I had the same experience several years ago, I heard that they buy there rodents from various small time breeders etc..If this is true I would say quality control of nutrition and freashness would be very hard to keep track off since you have to rely on the seller's being honest etc...
It's funny how so many big name breeders spend so much on there collections just to cut corners on feeding which basically is the biggest element to good production, healthy breeders and hatchlings etc..
I visit Big Cheese once a week and have been for many years now. They have the cleanest facility I have ever visited. They feed there feeders high quality food and you can rest assure they are clean, freash, been humanly killed and expertly vaccumm packed..I love the fact that I really know what I am getting as oppossed to the other companies.

Tom Sargent

 

[The BoidSmith]

I had the same experience several years ago, I heard that they buy there rodents from various small time breeders etc..If this is true I would say quality control of nutrition and freashness would be very hard to keep track off since you have to rely on the seller's being honest etc...
It's funny how so many big name breeders spend so much on there collections just to cut corners on feeding which basically is the biggest element to good production, healthy breeders and hatchlings etc..
I visit Big Cheese once a week and have been for many years now. They have the cleanest facility I have ever visited. They feed there feeders high quality food and you can rest assure they are clean, freash, been humanly killed and expertly vaccumm packed..I love the fact that I really know what I am getting as oppossed to the other companies.

Justin,

I would like to know if the person who said that knows it for a fact. If that's the truth I will have to switch providers but I don't want to do it before this can be confirmed.

Thanks.