I'd also say to avoid them. I purchased a supposed cb pied het baby weighing an advertised 260g. I received a yearling at 600g+ that is very strikey, making me thinkg she's wc. I'm assuming it's a she, I haven't bothered sexing it yet as I hope to be receiving a refund soon. I emailed Bill Nelvin saying that nothing was matching in regards to the advertised and received animals. They actually asked me what wasn't matching. I'm guessing they advertise whatever they have on hand atm as a het and don't even keep track of what it is they are supposed to be selling.
They were supposed to send photos of the parents with the shipment. which never happened. The snake they sent and the photo of the snake I purchased aren't even close. The picture shows a tan circle count of about 22, reveived animal has 10. The oddball patterns don't match up anywhere.
It was very badly shipped. I had him hold off on shipping for a couple weeks because of the cold temps. When I finally asked for shipment, it shipped on the day I was supposed to receive it. I had rearrange my work week to receive, so that messed things up quite a bit for me. She was sent bagged in huge box filled with newspaper, no heat packs anywere to be found.
All orignal emails went through
[email protected], paypal through
[email protected], but all emails I'm receiving since I received have come through
[email protected]. All original emails were signed as Bill Nelvin, since then just Trop Resolve. I've repeatedly asked for a phone number to contact them. After 3-4 requests I got an email saying they would call me, but they still haven't sent me their number. So I've decided to go through the email route so I can keep track of the conversation.
Last email I sent was 2 days ago stating they need to fix this problem, no response yet. I'm going to wait until Monday and then file with paypal.
So again, I'd say it would probably be best to avoid on this one.