Aeliana
New member
Let me first say that I am a little uneasy placing this BOI post. I do not like to complain, and I do not often like to be the person calling someone out. I have also read a few threads here and am afraid that I being new will look badly. So please I ask you to be gentle with me. I want to make sure I give you all, all of the facts.
I am fairly new to the Herp world. Before this purchase I only had 1 BP. My little Taz. I wanted to get him a little lady friend, and well I just wanted another BP (these snakes are quite addictive!). Morph doesn't matter to me, and honestly I don't understand all the Het, hom, pastel stuff. I just love them the way they are, but that is getting off track.
I found the auction on Reptileauctions.com. The price was $21.00 and shipping was $50.00. I won the auction on 8-13 and awaited an email or invoice. When I received neither I sent an email to Jason on 8-15. He responded with a preference for me to use paypal and I did.
I didn't hear anything back. I sent another inquiry the next day.
His response
Here are the next few email transactions; I don't want to leave anything out.
I waited until Tuesday; I was at work and starting to worry. I know Fed Ex delivers by 10:30 am. At this point I had no clue how he was planning on shipping her.
A sigh of relief, he hadn't shipped the snake yet.
Then, my heart dropped.
Oh no he sent it through USPS; they don't confirm delivery until 3pm. I did not respond to him again that day. On Wednesday morning I called the post office and asked them to please hold my package there and that I would come pick it up to please call me ASAP. At 11am they called and confirmed my package was there, I went to pick it up that moment. The packaging was acceptable, even though it was sent through USPS, she was in a bag, I dug it out right away. When I took her out the first thing we noticed was that she was in Shed, her eyes were completely clouded. And then I noticed how dirty she was. I checked the bag for poop, there was none. I can only conclude it was the way she was kept. I looked over her belly; she has a cut on her belly near the end. She also look like she has a damaged scale near the top of her neck, she won't hold still for pictures up there, and I refuse to stress her out to get them. I was worried about her well being, so I immediately called a Vet and made her appointment for the next day (Thursday 8-24-06) at 3:30 pm.
I wrote to Mr. Kayser regarding the wound and her condition. She seemed horribly skinny to me.
A little harsh maybe, but I was really upset. Now Mr. Kayser is assuring me that this cut is from the umbilical cord, which I asked the Vet about, and he disagreed. I asked a breeder friend of mine to come check her out also, he disagreed also. The vet said it was a "bur wound" which he explained would have been from his enclosure she was kept in. He also said it didn't seem more than a week old, but wasn't deep enough for stitches. Her weight was on the low side, but not very bad, so I can admit I may have been slightly wrong about that, but he did say she was a little under nourished and needed some tender loving care and she would be ok. He has seen taz, and said as long as we care for her the way we do him she would be fine. To keep attention focused on her belly and to let him know if either the scratch or the snag in her upper neck change. Now on to the Shed factor. I don't know what happened. I put her in an enclosure with water that she immediately went to, drank and submerged herself on Wednesday, On Thursday morning It looked as though she must of shed, her eyes were clear, I assumed she shed, I cleaned out her enclosure completely, no skin... I asked the vet on Thursday, he said either she had a nice shed or had been badly dehydrated and that could have caused her to look like she was in shed.. I actually have no idea if that is possible, so I can not comment on that, but either way, a snake in shed shouldn't be shipped I don't think, and I should of been notified.
My Kayser refuses that any of this was possible, that she was very well fed without any wounds at all (even though he said the cut was from the umbilical cord before) the only thing he admits to is that she was in shed before he sent her, but didn't want me to be mad if I had to wait, he never once asked me about this, I would have understood of course.
If the community decides the only thing this person did wrong was to ship her through the USPS, then so be it. I will be keeping and loving Sadie no matter what. I disagree with the conditions she came in, and will not be purchasing anything ever again from this Jason Kayser or from Reptileauctions (I know they had nothing to do with it, but I just feel I can't go back there).
I put in a claim to paypal; they declined it saying they do not cover the conditions of items sent. I had only asked to be refunded 1/2 the cost of the vet Bill $17.30.
I am sorry for how lengthy this is, or how jumbled it may be. If I have left anything out or can answer any questions please let me know.
Annette Gennari
I am fairly new to the Herp world. Before this purchase I only had 1 BP. My little Taz. I wanted to get him a little lady friend, and well I just wanted another BP (these snakes are quite addictive!). Morph doesn't matter to me, and honestly I don't understand all the Het, hom, pastel stuff. I just love them the way they are, but that is getting off track.
I found the auction on Reptileauctions.com. The price was $21.00 and shipping was $50.00. I won the auction on 8-13 and awaited an email or invoice. When I received neither I sent an email to Jason on 8-15. He responded with a preference for me to use paypal and I did.
I didn't hear anything back. I sent another inquiry the next day.
His response
Here are the next few email transactions; I don't want to leave anything out.
I waited until Tuesday; I was at work and starting to worry. I know Fed Ex delivers by 10:30 am. At this point I had no clue how he was planning on shipping her.
A sigh of relief, he hadn't shipped the snake yet.
Then, my heart dropped.
Oh no he sent it through USPS; they don't confirm delivery until 3pm. I did not respond to him again that day. On Wednesday morning I called the post office and asked them to please hold my package there and that I would come pick it up to please call me ASAP. At 11am they called and confirmed my package was there, I went to pick it up that moment. The packaging was acceptable, even though it was sent through USPS, she was in a bag, I dug it out right away. When I took her out the first thing we noticed was that she was in Shed, her eyes were completely clouded. And then I noticed how dirty she was. I checked the bag for poop, there was none. I can only conclude it was the way she was kept. I looked over her belly; she has a cut on her belly near the end. She also look like she has a damaged scale near the top of her neck, she won't hold still for pictures up there, and I refuse to stress her out to get them. I was worried about her well being, so I immediately called a Vet and made her appointment for the next day (Thursday 8-24-06) at 3:30 pm.
I wrote to Mr. Kayser regarding the wound and her condition. She seemed horribly skinny to me.
A little harsh maybe, but I was really upset. Now Mr. Kayser is assuring me that this cut is from the umbilical cord, which I asked the Vet about, and he disagreed. I asked a breeder friend of mine to come check her out also, he disagreed also. The vet said it was a "bur wound" which he explained would have been from his enclosure she was kept in. He also said it didn't seem more than a week old, but wasn't deep enough for stitches. Her weight was on the low side, but not very bad, so I can admit I may have been slightly wrong about that, but he did say she was a little under nourished and needed some tender loving care and she would be ok. He has seen taz, and said as long as we care for her the way we do him she would be fine. To keep attention focused on her belly and to let him know if either the scratch or the snag in her upper neck change. Now on to the Shed factor. I don't know what happened. I put her in an enclosure with water that she immediately went to, drank and submerged herself on Wednesday, On Thursday morning It looked as though she must of shed, her eyes were clear, I assumed she shed, I cleaned out her enclosure completely, no skin... I asked the vet on Thursday, he said either she had a nice shed or had been badly dehydrated and that could have caused her to look like she was in shed.. I actually have no idea if that is possible, so I can not comment on that, but either way, a snake in shed shouldn't be shipped I don't think, and I should of been notified.
My Kayser refuses that any of this was possible, that she was very well fed without any wounds at all (even though he said the cut was from the umbilical cord before) the only thing he admits to is that she was in shed before he sent her, but didn't want me to be mad if I had to wait, he never once asked me about this, I would have understood of course.
If the community decides the only thing this person did wrong was to ship her through the USPS, then so be it. I will be keeping and loving Sadie no matter what. I disagree with the conditions she came in, and will not be purchasing anything ever again from this Jason Kayser or from Reptileauctions (I know they had nothing to do with it, but I just feel I can't go back there).
I put in a claim to paypal; they declined it saying they do not cover the conditions of items sent. I had only asked to be refunded 1/2 the cost of the vet Bill $17.30.
I am sorry for how lengthy this is, or how jumbled it may be. If I have left anything out or can answer any questions please let me know.
Annette Gennari
.Also the area on her belly might be scale rot and that could be why it hurts her.With her being dirty when you opened the box he probably kept her in a very dirty enclosure 
.Thanks for correcting me 
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