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Bad Guy Jeff Porto of Shedskin Reptiles

NekoGeckos

Hobbyist Gecko Breeder
Joined
Jul 19, 2015
Messages
59
Reaction score
3
Points
0
Age
29
Location
Tracy, California
I have done lots of business with Jeff Porto at Shedskin in the West Valley Mall in Tracy CA, and I was almost always disappointed.

The first thing that upset me was the first leopard gecko I got from him. She was old and skinny and had mbd, but she was only my second gecko, so I wasn't as informed as I am now and couldn't tell she wasn't in proper breeding condition.

He had this female in a tank with at least 4 other females, and a giant male "black pearl" and they were all breeding in there constantly. The tank itself also bothered me. It was a wooden vision tank with a light bulb in it and sand substrate. I think the bulb was their primary heat source.

Anyway, as the months passed, I traded geckos with him frequently, often giving him a healthy animal in exchange for an unhealthy one, just so I could rehabilitate them. Eventually I grew tired of rehabilitating every animal I got from him and started asking for refunds. He danced around my request several times, leaving me out the money and the gecko.

I have also relied upon him for other services, including euthanizing a gecko and incubating eggs for me while I was away. He failed at both tasks, leaving my diseased and starving gecko suffering for weeks because he didn't euthanize her like he said he would, but tried to "jumpstart" her so he could sell her.

When I left eggs for him to incubate, almost all of them molded over despite being fertile, and the one baby that did hatch was thrown into a 5 gallon exo terra with 5 other larger baby geckos. The baby I hatched would have been fine if he had called me when it hatched, or if it had gotten any food or water for the first couple weeks of life. It died a few days after I took it home. What a waste of a gorgeous reverse stripe mack eclipse.

The most upsetting part of every experience I've had with the guy is his absolute refusal to take any advice from anyone. He still uses sand for his leopard geckos, he won't admit his mistakes, and almost every gecko I've sold or traded him is now dead. Mostly because he overbred them or housed multiple males together. One male I even specified was aggressive and almost killed one of my other geckos. He put it in a tank with two other males.

Because of his 'can do no wrong' attitude, I have witnessed a carpet python escape it's tank in his store, even after I warned him it was getting out. I have also received a nasty set of parasites from animals I got from him. I had to downsize or euthanize nearly half of my leopard gecko collection because of the disease his animals gave mine. It could have been prevented if I followed better quarantine procedures, but he didn't seem to care about the animals at all.

Also, when my uncle gave Jeff his yearling savannah monitor, he put it in a 30 gallon tank. My uncle only gave him up because he couldn't afford to upgrade his 60 gal, and the poor guy gets shoved into a 30 gal.

I have witnessed him on multiple occasions belittling customers by talking about them behind their backs, giving them false advice because they won't know any better, and overcharging them tremendously.

His "40 years of experience with reptiles" doesn't mean much when your animals are dropping like flies. He is just what you'd expect of a man running a mall pet store.
 
I have done lots of business with Jeff Porto at Shedskin in the West Valley Mall in Tracy CA, and I was almost always disappointed.

"Fool me once, shame on you. Fool me twice, shame on me."
Thank you for alerting us. Have you notified him of this thread?
 
"Fool me once, shame on you. Fool me twice, shame on me."
Thank you for alerting us. Have you notified him of this thread?

No. I have no way of doing so. He stopped taking my phone calls and pretty much refuses to use social media. Is that something I'm required to do, or just a common curtesy?
 
I contacted him through his website.
I think he should, if he wishes, have an opportunity to present his point of view.
 
I contacted him through his website.
I think he should, if he wishes, have an opportunity to present his point of view.

I didn't really post this as a discussion because I honesty don't feel like talking to him. So if he does choose to respond then so be it, but I'm not looking for an argument. I have told people that I was upset that he screwed me over before and I was just met with even worse service.
 
Not that anyone deserves to receive bad service, unhealthy animals ect., but why on earth would you continue to deal with him after even one bad interaction, much less several?
 
I didn't really post this as a discussion because I honesty don't feel like talking to him. So if he does choose to respond then so be it, but I'm not looking for an argument. I have told people that I was upset that he screwed me over before and I was just met with even worse service.

I think if you post a 'Bad Guy' thread, especially if there are no emails and etc. posted as proof of your claim, the other party should be given an opportunity to post their perspective. I sympathize with you but would like to hear from him. I'm glad that all of this seems to be a learning experience and hope that you are learning to quarantine better.
 
Not that anyone deserves to receive bad service, unhealthy animals ect., but why on earth would you continue to deal with him after even one bad interaction, much less several?

He's kind of the only reptile store locally, so I didn't have many options. Plus I wasn't even aware that this wasn't typical until I started dealing with more people and realized what it should be like when dealing with an experienced professional.

And I would have emails to post if he ever replied to any. With this guy it was entirely as if the customer didn't matter, he almost never replied to any inquiries so it's actually unlikely he'll even try to defend himself here.

And in accordance with the rules I didn't read until after posting this, a lot of what I stated was opinion- I cannot say for certain why he did the things he did, I can only assume based off of my experiences with him. I do not know everything as fact, especially since my contact with him was minimal.
 
Darien, You must have a love for the hobby to have continued this long and from your side it would appear that you have not had the best of success. There are loads of Gecko people here who can help and support you. Look at the other forum's here, participate, and you will likely make some friends.

On another note, the BOI can be a tough place to state an opinion with out some proof. Post's are here for good and facts are as good as cash. Good Luck!
 
Darien, You must have a love for the hobby to have continued this long and from your side it would appear that you have not had the best of success. There are loads of Gecko people here who can help and support you. Look at the other forum's here, participate, and you will likely make some friends.

On another note, the BOI can be a tough place to state an opinion with out some proof. Post's are here for good and facts are as good as cash. Good Luck!

Thank you so much, I knew I was risking a lack of credibility when posting this, but decided to anyway because I didn't see any reviews of this guy. I have actually been welcomed here warmly and am glad that my opinions actually have some degree of substance here- even without proof. I am working on becoming more active in the other forums as well, and hopefully I can use my experience to help other get trough it too :)
 
And I would have emails to post if he ever replied to any. With this guy it was entirely as if the customer didn't matter, he almost never replied to any inquiries so it's actually unlikely he'll even try to defend himself here.
Check your email's "Sent Items" folder and if there are any you can at least post what you sent to him even if he never responded.
 
I checked my outbox and apparently it automatically deletes everything earlier than October 2014, and I was done dealing with Jeff back when he didn't call me to tell me my egg hatched (over a year ago)
 
I've met Jeff from Shedskin at 3 different shows and he was always super friendly. I also saw his animals, and none of them looked sick or malnourished to me.

The question is, are you just making posts to cause drama, or do you actually have some sort of proof? I just read another BOI you started about Reptiles by Mack where you made random accusations based on nothing. If he had sick animals why would you keep trading him? Sounds like a load of bologna.

If you don't have proof of what you're saying, it's best to stop before you dig yourself a hole. You are not making friends this way or getting positive views, trust me.
 
I've met Jeff from Shedskin at 3 different shows and he was always super friendly. I also saw his animals, and none of them looked sick or malnourished to me.

The question is, are you just making posts to cause drama, or do you actually have some sort of proof? I just read another BOI you started about Reptiles by Mack where you made random accusations based on nothing. If he had sick animals why would you keep trading him? Sounds like a load of bologna.

If you don't have proof of what you're saying, it's best to stop before you dig yourself a hole. You are not making friends this way or getting positive views, trust me.

I'm about ready to just up an leave this website cause I'm being treated really badly. I'm not going to provide anything if all I get from people is crap. I have received sick animals from Jeff on multiple occasions and had to return them with no refund or trade back, and I don't have evidence other than pics of the animals. If you'd like me to, I could go get the pictures that I posted on Instagram when it happened, but I'm kind of tired of being harassed for evidence like this.

And yes, I agree, in person, jeff is a nice guy. But when you aren't around, he talks all kinds of crap about everyone. He also does really stupid stuff, like leave his store unattended while he takes a half hour in the bathroom and leave a minor behind the counter. He asked me to watch his store on several occasions, and I never worked there.

I will provide these pics on my own time, because I can't be bothered by every single person who has a problem with my opinions and expereiences here. I'll post the pictures here when I get the chance, but people here have got to stop all this rude bull. I absolutely despise drama, and would not have posted this if I didn't think he was going to be a problem for other people. I've got a ton more bad experiences with him, but if all my sharing is just met with this, then there really is just no point.

I sold or traded this guy somewhere around 11 leopard geckos, and only one of them is still alive because of the way he "takes care of them" and I thought it'd be a good idea to warn people that he's full of himself and doesn't really care about the customers or their animals. I am more than happy to share all the evidence of bad business I have on this guy, but please please don't treat me like a liar or drama queen. I do not want to be a part of a community where people value the bad business over the screwed over customer.

And I continued to do business with him because he is the closest place that has reptiles supplies, and my friend worked there and kept telling me he was going to fix things for me. She encouraged me to continue trading and selling to him, and now I don't talk to her anymore because he is responsible for the deaths of so many of my animals- and she supported him.
 
So to be clear, we should all just take you at your word? Someone that I have never heard of, presents absolutely no proof, and makes a dozen different accusations? Does that seem reasonable to you?

If you think that people asking for proof of the serious claims you are making is them "treating you badly", then goodbye, and good riddance.

This is not facebook, you can't just accuse people of doing things without presenting evidence. I'm not saying he didn't do what you claim, but either show proof or move on.
 
From your other nonsense thread about Reptiles by Mack, you said:

"I did not say I support the claims at all, I'm just wondering if anyone feels that way, and I want evidence in order to believe it."

So you want evidence of them doing bad things to substantiate the 'claims' made against them. Sounds reasonable. But you don't want to provide evidence to substantiate your own claims. Interesting policy you have.

But you're right, I shouldn't be so rude to you. I should just believe everything you say. How dare I ask for verification.
 
I'm about ready to just up an leave this website cause I'm being treated really badly.

I do not want to be a part of a community where people value the bad business over the screwed over customer.

I think that up until now people have treated you very gently. Please don't take that as a license to criticize the methods of one of the most long standing and respected reptile communities around.
There are all sorts of reasons for bad guy threads, and not everyone who is labelled a bad guy is in fact a bad guy. You strenuously made this point in another thread where you were talking about rumors against a party and how you say they are not true.

Evidence is the key. Anyone can make a claim, but unless you provide evidence, it isn't going to necessarily be treated as truth here.

We have many responsible young people in this community. Part of being responsible means being courteous and having respect for facts. This particular forum is a business forum, treat it as such.


I will provide these pics on my own time

Funny thing about playing games. By the time you get around to providing the proof you say you have, your credibility may be gone. That is unfortunate, because if in fact you have something of value to say here, it would be of benefit to everyone.
 
I am having serious mental health problems right now, since posting on the avangel reptiles thread, and after not sleeping for going on 4 days now, I can not be bothered with what people think of me, or deal with negative comments from rude people. I will post pictures when I can go on this website without hyperventilating.

If you see these animals and still think I'm lying then I'll talk with you personally, but I have gotten extremely rude messages from anonymous people in the form of karma points, and I'm really just not happy with how victims are being treated here with harassment from anonymous people. I have PTSD, largely from an abusive relationship, but at the same time I had to deal with all kinds of bullies on social media, so I am extremely sensitive to rude comments on the Internet. I posted here with faith in the community and trust for the members of this website, so I would appreciate it greatly if you could all hold off on your negativity until I post the pictures- and for my own health I will be ignoring the replies to this thread until I can gather the pictures and post them when I feel I am able.
 
With all due respect, your personal problems are of no relevance to this thread.

As far as it looks now, you wanted to smear someone and did not like being asked to provide proof of your accusations.

I can't even imagine how you would have handled the responses you'd have gotten on this thread a decade ago!
 
I am having serious mental health problems right now, since posting on the avangel reptiles thread, and after not sleeping for going on 4 days now, I can not be bothered with what people think of me, or deal with negative comments from rude people. I will post pictures when I can go on this website without hyperventilating.

If you see these animals and still think I'm lying then I'll talk with you personally, but I have gotten extremely rude messages from anonymous people in the form of karma points, and I'm really just not happy with how victims are being treated here with harassment from anonymous people. I have PTSD, largely from an abusive relationship, but at the same time I had to deal with all kinds of bullies on social media, so I am extremely sensitive to rude comments on the Internet. I posted here with faith in the community and trust for the members of this website, so I would appreciate it greatly if you could all hold off on your negativity until I post the pictures- and for my own health I will be ignoring the replies to this thread until I can gather the pictures and post them when I feel I am able.

No one has been rude to you. This is a business forum. You cannot come here, cast aspersions on people, businesses, and this community, and when you are called out for proof, have a 'po me' tantrum and skip out, and expect anyone to take you seriously.
Real businesses and real reputations are at stake here, and the only person ruining your reputation right now is you.
 
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