• Responding to email notices you receive.
    **************************************************
    In short, DON'T! Email notices are to ONLY alert you of a reply to your private message or your ad on this site. Replying to the email just wastes your time as it goes NOWHERE, and probably pisses off the person you thought you replied to when they think you just ignored them. So instead of complaining to me about your messages not being replied to from this site via email, please READ that email notice that plainly states what you need to do in order to reply to who you are trying to converse with.

Good Guy Joe Ellis AWESOME seller, saved my snakes

coleslaw007

New member
Joined
Jan 13, 2012
Messages
4
Reaction score
0
Points
0
Location
Phoenix, AZ, USA
AWESOME AWESOME experience with Joe Ellis. I highly recommend doing business with him. We won an albino male from him and added on a spider het female at a great price. He kept in contact and arranged everything.

When the snakes were being shipped we had a HUGE issue with FedEx shipping to the wrong address and then keeping the package on the truck due to a Paypal screw-up. Joe texted me and stayed on the phone with me pretty much the whole day and called to get things straightened out with FedEx numerous times. I had called them myself several times and FedEx wasn't going to work with me at all and he finally got them to agree to meet me. Idk what he said to them but it worked.
It was 110* here in Phoenix and I'm very convinced they would have died if he hadn't gotten them to agree when they did. After the whole ordeal he still contacted me to make sure they were okay and I got them and apologized profusely although it really wasn't his fault.

Most definitely a seller who will be in contact if anything goes wrong. Will be doing business again.
Thanks so much, Joe!!!!!!
 
Nice to hear stories about some one who really cares about hobby, customer and reputation.
 
Back
Top