vferra7777
New member
This is a bad guy report based on the ownership of the business not the quality of animals or the employees.
This business, owned by Joe something double charged me for $1206.95 on Dec 8th. I e-mailed them and on the 15th of Dec received this response:
Vinny. I am really sorry. I have no idea what happened but will look into it tomorrow afternoon correct the issue and email or call you. thanks
In a message dated 12/15/2010 12:24:14 P.M. Eastern Standard Time, [email protected] writes:
Hello. I still would like to have the double charged shipment refunded. 1206.95 once charged an 12/6 then again on 12/8. This money is vital to us covering expenses this week. Vinny 804.539.8673
The Ferraiolos
Off The Ark 804.717.2282
www.offthearkexoticpets.com
That was 9 days ago. He has returned any phone calls and just one email from 2 days ago:
Vinny Did you receive my email this is Joe the owner
It is very frustrating dealing with this especially at this time of year. I will tell everyone on this site not to buy anything from this company in any form they may mutate into. I will just be dealing with Ben Siegel, Outback etc. Reputable companies run by reputable people. I reported the issue to my bank and they will take care of it.
I think Joe something REALLY believes that he can get away with the double charge. He may be busy, this time of year, but it should only take a few minutes to refund my money. I have looked and thought about the situation and can not find any way to be understanding with this man.
I will post later what happens. Merry Christmas to everyone...
This business, owned by Joe something double charged me for $1206.95 on Dec 8th. I e-mailed them and on the 15th of Dec received this response:
Vinny. I am really sorry. I have no idea what happened but will look into it tomorrow afternoon correct the issue and email or call you. thanks
In a message dated 12/15/2010 12:24:14 P.M. Eastern Standard Time, [email protected] writes:
Hello. I still would like to have the double charged shipment refunded. 1206.95 once charged an 12/6 then again on 12/8. This money is vital to us covering expenses this week. Vinny 804.539.8673
The Ferraiolos
Off The Ark 804.717.2282
www.offthearkexoticpets.com
That was 9 days ago. He has returned any phone calls and just one email from 2 days ago:
Vinny Did you receive my email this is Joe the owner
It is very frustrating dealing with this especially at this time of year. I will tell everyone on this site not to buy anything from this company in any form they may mutate into. I will just be dealing with Ben Siegel, Outback etc. Reputable companies run by reputable people. I reported the issue to my bank and they will take care of it.
I think Joe something REALLY believes that he can get away with the double charge. He may be busy, this time of year, but it should only take a few minutes to refund my money. I have looked and thought about the situation and can not find any way to be understanding with this man.
I will post later what happens. Merry Christmas to everyone...