Info Just got this from SYR

[Twizted Paths]

What i take away from this is that you can continue to ship snakes with SYR, enjoy the discount, the odds are in your favor but if something arises we cant act on your behalf. Works for me.

I don't see it saying that at all. That's just the kind of bull that will permanently screw it up for all of us that want have the option of legit shipping through UPS.

The same flawed thought process that lead to people sneaking venomous through & started this fiasco.

 

[bwt501]

Way to contribute to the problem. IF they are trying to get this ironed out (if its legit)... then you wont be helping them... if your package gets flagged on their number.

if they really meant it they would have updated their website. they didnt because snakes probably make up a big majority of their business. the wink and the nod continues.

 

[jonf]

The point that myself and a few others are trying to make is this.... IF they were able to ship snakes (like their website says)... then why all the cloak and dagger stuff with shipping?

Some will say its because UPS didnt tell UPS about it. That's plain stupid. IF you've got a website didicated to shipping reptiles that is open to the public... then UPS should have let UPS in on the secret... otherwise UPS just put the owners of the site (PE and SYR) rep on the line.

Now they are sending out emails about dont ship snakes....and before this... they were advising on disquising the box and not labeling it... dont drop off at a UPS store or hub... does this not look fishy to you?

nail.....head

what I've also been saying since day 1.

 

[Southern Wolf]

Here's a wink and nod for ya... your gonna destroy your rep before you ever get started.

The goal is to get UPS to open up to everyone like FedEx did. I dont like using UPS and will use FedEx... but I would like to eventually have a backup plan (under my own account) just in case.

 

[brd7666]

Someone posting an email for someone else is not the same as them making a post themselves in a public forum. They are not responsible for the content when someone else puts it up. I don't believe SYR's or they would do it themselves.

 

[bwt501]

Here's a wink and nod for ya... your gonna destroy your rep before you ever get started.

The goal is to get UPS to open up to everyone like FedEx did. I dont like using UPS and will use FedEx... but I would like to eventually have a backup plan (under my own account) just in case.

its not my rep on the line, its SYR. From the statements put out by Robyn so far it seems like they are comfortable with the gamble.It couldnt be more clearer that he is telling you to read between the lines when he throws out percentages (.003) and then explains the minor consequence involved by having a shipment flagged . BTW after 30 years of this im not just starting.

 

[Southern Wolf]

Actually it is your rep... because everytime you say something stupid like that.... it goes against YOU... not them.

Looks like your box turned red as well... so apparently others aren't thinking too highly of your rep right now either.

 

[Twizted Paths]

Someone posting an email for someone else is not the same as them making a post themselves in a public forum. They are not responsible for the content when someone else puts it up. I don't believe SYR's or they would do it themselves.

Umm, did you just say I posted a made up or doctored e-mail?

There are hundreds of herp forums, we're not the only place in the universe nor do we contain all the concerned herpers. I understand their point of not debating this here when their business just got slammed.

I do believe the hold on snake shipping should be posted prominently on their site though.

 

[Southern Wolf]

Nope... we are not the only herp site... but you can bet that the majority of us are on others as well... and if they would have posted it here.... we would have transported thier responses for them to other sites.

 

[brd7666]

Umm, did you just say I posted a made up or doctored e-mail?

There are hundreds of herp forums, we're not the only place in the universe nor do we contain all the concerned herpers. I understand their point of not debating this here when their business just got slammed.

I do believe the hold on snake shipping should be posted prominently on their site though.

I really don't know how you came to the conclusion, that I'm saying you lied about anything. What I am saying is, from a legal point of view, you posting an email from them is not the same as them posting publicaly themselves. By having you post, it eliminates any liability on their part, as they did not say it, you did. By that I mean you posted it, not them. They cannot be held liable.

Yes there are a lot of reptile forums, but what seperates this one from others is, he has been here and posted here and he could have answered a couple of questions then but chose not to. It would have saved a lot of the crap that is now taking place.

They are misleading people and that is clear.

 

[rosebud945]

Umm, did you just say I posted a made up or doctored e-mail?

There are hundreds of herp forums, we're not the only place in the universe nor do we contain all the concerned herpers. I understand their point of not debating this here when their business just got slammed.

I do believe the hold on snake shipping should be posted prominently on their site though.

I also emailed Robyn last night, and he sent me a similar response, so Annabelle is not doctoring anything here. My concern is whether there will be more scrutiny in general, and cause even lizard shipments to be flagged because of all of this. He suggested that I check with him to see if SYR shipments are being flagged more often after Monday. He also told me that there are about ten threads on this issue on fauna alone and between it, several other forums, and tons of emails and calls from customers, he simply doesn't have time to respond. I can see that.

I am still on the fence about shipping even lizards through SYR right now, but my only other option is USPS. I just don't ship often enough to warrant getting Fedex certified, or at least I don't think. It is too bad I have a few lizards to ship to adoptive homes right now.

 

[rosebud945]

I really don't know how you came to the conclusion, that I'm saying you lied about anything. What I am saying is, from a legal point of view, you posting an email from them is not the same as them posting publicaly themselves. By having you post, it eliminates any liability on their part, as they did not say it, you did. By that I mean you posted it, not them. They cannot be held liable.

Yes there are a lot of reptile forums, but what seperates this one from others is, he has been here and posted here and he could have answered a couple of questions then but chose not to. It would have saved a lot of the crap that is now taking place.

They are misleading people and that is clear.

Except that both Annabella and I and lots of other people who contacted him have emails from him.

 

[Southern Wolf]

It didnt cost me anything but time to get fedex certified... how can you not warrant it. By not getting it done... you just put your hobby/business in the hands of others.

As to the number of thread... nope... dont think so.

There is two here in the shipping sections (this one being the most active with the actual questions)... and their BOI thread. Thats not 10.

This thread is however the most active of all of them.

 

[Twizted Paths]

Nope... we are not the only herp site... but you can bet that the majority of us are on others as well... and if they would have posted it here.... we would have transported their responses for them to other sites.

Yup, and I hope they get to posting for themselves somewhere soon.

I posted it up so you guys would have the latest from them. I know if I hadn't have e mailed them & somebody else got that e-mail I would've liked them to share it.

I don't paid to argue for them so I'm not going to.

I'm also not going to be shipping or receiving through them until this is cleared up.

It won't be my package that screws UPS shipping up for everybody.

 

[brd7666]

Except that both Annabella and I and lots of other people who contacted him have emails from him.

So what does that mean? Do those emails actually prove anything? The answer is no. Sending out private emails and posting publically are not the same, and do not carry the same consequences.

 

[rosebud945]

So what does that mean? Do those emails actually prove anything? The answer is no. Sending out private emails and posting publically are not the same, and do not carry the same consequences.

I was responding to your claim that he wouldn't be liable if someone else posted his email.

As for getting certified, I rarely ship, but I might look into it. SYR has been a very good service for me because up to now, it has worked for me, but I don't ship snakes. I keep and rehab lizards. I will probably wait all this out as well, though.

 

[brd7666]

I was responding to your claim that he wouldn't be liable if someone else posted his email.

As for getting certified, I rarely ship, but I might look into it. SYR has been a very good service for me because up to now, it has worked for me, but I don't ship snakes. I keep and rehab lizards. I will probably wait all this out as well, though.

He can send out that email to 1000 people and they can all post it. He is still not liable for the content because he is not the one who posted it. Any time anyone makes a post in a public forum, they are the ones liable for the content, regardless of where the information came from.

 

[Twizted Paths]

I don't believe SYR's or they would do it themselves.

The above sentence wasn't worded clearly. Usually you're very precise with your wording. Thank you for clarifying

I really don't know how you came to the conclusion, that I'm saying you lied about anything. What I am saying is, from a legal point of view, you posting an email from them is not the same as them posting publicly themselves. By having you post, it eliminates any liability on their part, as they did not say it, you did. By that I mean you posted it, not them. They cannot be held liable.

All very true ~ except they didn't ask me to post it.

I asked if I could because I thought ya'all would want to see it.

 

[bwt501]

just got this response from Robyn as to the probabbilty of the SYR shipped packages receiving extra scrutiny/being flagged:
---------- Forwarded message ----------
From: Robyn Markland <[email protected]>
Date: Fri, May 21, 2010 at 10:24 PM
Subject: Re: guess
To: lonnie Deixler <[email protected]>


Hi Lonnie, thanks for the email. Snake shipments get flagged mostly by self exposure on the customer's part. There is nothing on our site, account or labeling that causes any packages to be flagged.

Out of nearly 1000 shipments a week, we typically have to deal with 2-3 packages that get flagged as snake shipments. At this point in time, we won't be able to get those flagged packages back on their way to their destination, and instead UPS will look to return the package (or have it picked up) by the customer.


Robyn@Pro Exotics
(303) 730-2125 ext. 4

AllProShipping.com
ProExotics.com
Tempgun.com

this is the response Robyn sent me in response to me asking if they are being flagged or scrutinized any extra. For everyone wishes to call me a moron, tell me i'm part of the problem, turns my box red (ouch!) , i'm just stating that this almost seems to be a non issue at SYR. Why in the world would they not put a banner up on their site telling people not to ship snakes? Like i stated before, over the past three days how many new customers signed up with them and shipped unaware of the warning that was only sent to existing cutomers. I am a responsible shipper. Shipping snakes was NEVER allowed by UPS. But we did it. We all did it. Looooooong before SYR ever came about. Were you all part of the problem then? The only incentive to go with FedEx was their efficiency. I'm sure it wasn't your conscience weighing heavy on your head about bending the rules by shipping with UPS.

 

[brd7666]

The above sentence wasn't worded clearly. Usually you're very precise with your wording. Thank you for clarifying.

What I ment was, that if they were being straight forward and had nothing to hide, they would post openly about all of this themselves. Think about this. What would be easier, answering a few questions in a public forum, or responding to 1000 emails, and 1000 phone calls? Like someone said, we could go to other forums and post links to this forum if this is the one they chose to answer the questions in. In my opinion they are dodging the public, and you have to ask, why?

And for the record. Anything I have said here was not to offend anyone, so I hope no one has been offended by my statements. The fact is, we have the right to know the truth, especially for those who have used their services, and now from the looks of things, put their animals in harms way.