Back on topic, I walked into the store today wanting to buy some feeders for my reptiles and I walked around the store looking at the new reptiles they had for sale, just for looking purposes and I noticed the albino ball python had little black mites crawling around on its body, then I noticed bite marks on its head area. It almost looked like it was saying" help me"
A worker came up to me and asked if I needed help and I said," Yes I would like some feeders, how many super worms do you have? lots? because I need a few hundred for my guys."
Reply: Not many left, but you can't have more then 200 cause then you'd have to special order it.
I had no problem with that, I gave off a list of feeders I needed and the worker went to count them out for me.
Another worker comes up to the front with attitude with another customer beside me. The customer asks for 100 super worms, and I said to the lady, sorry I think I just bought them all. Lady said oh okay, no problem. The worker then snaps at me and says,"
I will go check, how many do you need?" and looks at me with a glare.
She then comes up to the front and I inform her VERY nicely by the way, that the albino ball python had mites, they were small but were there. She replied with "oh" and walked away. My guess is she walked back to tell the manager( also known as owners daughter) that I was complaining about the store animals when really all I cared about was this poor snake getting back to proper health.
The worker who was counting my bugs came back to the front with my bugs. I informed her that I didn't appreciate how the other worker treated me and that is how they lost a really good customer who I know personally was from the way I was just treated.
The worker then informs me with an attitude, " we don't have to serve you, I was actually asked for you to leave the store." I let the girl know I was only there because of lack of suppliers around me for the time being and that my money was as good as anyone elses.
I have never felt so insulted even as a past worker, I came into the store happy and left angry. They have no customer ethics at all, the one worker even said to a customer," next time please special order these horn worms, she bought 26.00 worth of worms. The customer said," you can take them back I'll just go to another pet store like Pj's then and buy them there."
I don't recommend buying anything from this store, why would I want my money or my service going to a store with little care about the animals nor the customers.