Wow, sounds like people aren't having such good luck. This is a positive thread. I have just purchased two beardies from LJS, and I would just like to say how pleased I am. They are both babies. they were shipped in a well insulated box with heat packs that were still warm upon arrival. They are in good health, and both were eating within an hour after they were set up. They are very fair. I highly recommend if you are looking for a new little beardie.